ilsa B.
November 2023
There was 7 of us staying. 3 adults and 4 adult kids. Having a sleeper sofa, and the air matresses provided were great. We were hardly there since we were out enjoying the island. It worked out great for us, and would stay again.
ilsa B.
October 2023
There was 7 of us staying. 3 adults and 4 adult kids. Having a sleeper sofa, and the air matresses provided were great. We were hardly there since we were out enjoying the island. It worked out great for us, and would stay again.
Stacie B.
August 2023
The apartment was perfect for our party of five. It was spacious enough that we didn’t feel on top of each other. The view from the balcony was amazing!
Stacie B.
August 2023
The apartment was perfect for our party of five. It was spacious enough that we didn’t feel on top of each other. The view from the balcony was amazing!
Nicole K.
July 2023
The curtains don't close all the way, are torn, and the apparatus do not function properly; the sliding doors to the lanai do not lock, which made me nervous with a two year old. The shower curtains were stained; there was no plug for the tub drain, no toilet paper holders--just a lot of standard accommodations I would have expected for the amount of money I was spending. Also, it was advertised that the Ilikai charges $28 for parking and they charge $45, so that was another surprise. Not what I expected. The rest of the unit seemed fine.
Ann P.
June 2023
The view was amazing!
The curtains were broken. I called to request more towels and they never called me back. The shutters on the doors were broken. Not enough toilet tissue for 6 guest. The shower curtain smelled like mildew. Everything else was fine.
Nicole K.
June 2023
The curtains don't close all the way, are torn, and the apparatus do not function properly; the sliding doors to the lanai do not lock, which made me nervous with a two year old. The shower curtains were stained; there was no plug for the tub drain, no toilet paper holders--just a lot of standard accommodations I would have expected for the amount of money I was spending. Also, it was advertised that the Ilikai charges $28 for parking and they charge $45, so that was another surprise. Not what I expected. The rest of the unit seemed fine.
Ann P.
June 2023
The view was amazing!
The curtains were broken. I called to request more towels and they never called me back. The shutters on the doors were broken. Not enough toilet tissue for 6 guest. The shower curtain smelled like mildew. Everything else was fine.
Rod S.
May 2023
Overall this is a great property and location, it just needs someone to pay attention to some easily fixable details. There were no instructions about what to do with the garbage. I left messages with the mgmnt company twice and no one got back to me until almost the end of our stay. We had bags of garbage sitting in the room for days. We paid a pretty hefty sum to stay here, so I would expect a little higher quality of place.
The good- Excellent location, nice building, and great layout of the room. We really enjoyed our stay.
The bad- room was not cleaned well, I had to sweep twice after check in, and got large piles of sand off the floor. A few other cleaning misses as well. The front closet doors were off track and just hanging there. Some fresh caulking around the tubs/showers etc, would go a long way. The cookware is terrible, old stainless steel, worn out pans. I bought a new non-stick pan just so we could cook breakfast without it sticking (which we left behind for the next guests to enjoy). Owners could easily replace it all for less than $100. There is an iron, but no ironing board. The boogie boards that were available for use, are so old and busted up, that we had to go buy new ones (which we also left behind). The curtains were falling off and didn't work well. There are blackout type curtains in the second bedroom, but not the master. The sun comes up on the master side, so it was bright as day in there by 6:30am- so much for sleeping in on vacation.
These small details are easily fixable for a few hundred dollars, and some attention from the owners or management company. They could have been the difference between a 3 star and 5 star rating. This could be an amazing rental property, if someone just took the time to keep on top of these simple items before they become an issue. Thank you.
Stephanie S.
May 2023
The unit was a nice spot for our young family. Playpen was provided for baby to sleep in. There were sand toys, beach towels and beach chairs available for us to use. Functional kitchen. The pullout bed worked okay for a child, but would not be very soft for an adult to sleep on. The building is older; this unit has been renovated.
Very easy to walk to the beach using the pedestrian ramp that connects to the lobby level. You first access the Hilton lagoon area (which is public), then can continue to main Waikiki beach. The lobby level swimming pool water was kept warm, my kids loved it on cooler/windy days. Onsite restaurants and shopping was convenient, and lots of restaurants and shops in the Hilton Hawaiian Village next door, very easy to walk to.
Rod S.
May 2023
Overall this is a great property and location, it just needs someone to pay attention to some easily fixable details. There were no instructions about what to do with the garbage. I left messages with the mgmnt company twice and no one got back to me until almost the end of our stay. We had bags of garbage sitting in the room for days. We paid a pretty hefty sum to stay here, so I would expect a little higher quality of place.
The good- Excellent location, nice building, and great layout of the room. We really enjoyed our stay.
The bad- room was not cleaned well, I had to sweep twice after check in, and got large piles of sand off the floor. A few other cleaning misses as well. The front closet doors were off track and just hanging there. Some fresh caulking around the tubs/showers etc, would go a long way. The cookware is terrible, old stainless steel, worn out pans. I bought a new non-stick pan just so we could cook breakfast without it sticking (which we left behind for the next guests to enjoy). Owners could easily replace it all for less than $100. There is an iron, but no ironing board. The boogie boards that were available for use, are so old and busted up, that we had to go buy new ones (which we also left behind). The curtains were falling off and didn't work well. There are blackout type curtains in the second bedroom, but not the master. The sun comes up on the master side, so it was bright as day in there by 6:30am- so much for sleeping in on vacation.
These small details are easily fixable for a few hundred dollars, and some attention from the owners or management company. They could have been the difference between a 3 star and 5 star rating. This could be an amazing rental property, if someone just took the time to keep on top of these simple items before they become an issue. Thank you.
Stephanie S.
April 2023
The unit was a nice spot for our young family. Playpen was provided for baby to sleep in. There were sand toys, beach towels and beach chairs available for us to use. Functional kitchen. The pullout bed worked okay for a child, but would not be very soft for an adult to sleep on. The building is older; this unit has been renovated.
Very easy to walk to the beach using the pedestrian ramp that connects to the lobby level. You first access the Hilton lagoon area (which is public), then can continue to main Waikiki beach. The lobby level swimming pool water was kept warm, my kids loved it on cooler/windy days. Onsite restaurants and shopping was convenient, and lots of restaurants and shops in the Hilton Hawaiian Village next door, very easy to walk to.
Lyne T.
March 2023
Great 4 days
Good location
Condo needs a lot of TLC
Cleanliness is greatly needed
Good layer of paint needed too
Scrubbing the 2 showers wood be good too
March 2023
We had a great holiday in Hawaii however the suite itself was a disappointment as noted below.
Painting & repairs needed throughout.
Kitchen poorly supplied
Curtains need to be replaced
Lights do not work properly
Bathrooms need new silicone & tlc
In summary it is a very old building & is showing it’s age.
Lyne T.
March 2023
Great 4 days
Good location
Condo needs a lot of TLC
Cleanliness is greatly needed
Good layer of paint needed too
Scrubbing the 2 showers wood be good too
March 2023
We had a great holiday in Hawaii however the suite itself was a disappointment as noted below.
Painting & repairs needed throughout.
Kitchen poorly supplied
Curtains need to be replaced
Lights do not work properly
Bathrooms need new silicone & tlc
In summary it is a very old building & is showing it’s age.
Karen D.
February 2023
The property the Ilikai grounds were very well kept. The condo could use some sprucing up. Balconies could use some more furniture. One balcony didn't have any chairs to sit at. We experienced a water leak in the shower from the until above and could not get the contact person to return a call. Got hotel involved who later found that a pipe had a leak, Hall way to our unit was littered with trash cans and large blowers that were loud and annoying. Wallpaper falling off the wall. Just not what we had expected for our first experience in Hawaii.
Karen D.
February 2023
The property the Ilikai grounds were very well kept. The condo could use some sprucing up. Balconies could use some more furniture. One balcony didn't have any chairs to sit at. We experienced a water leak in the shower from the until above and could not get the contact person to return a call. Got hotel involved who later found that a pipe had a leak, Hall way to our unit was littered with trash cans and large blowers that were loud and annoying. Wallpaper falling off the wall. Just not what we had expected for our first experience in Hawaii.
Wendy
December 2022
The property was conveniently located to the beach, ABC stores
Roy M.
November 2022
Clean and friendliness....
Samuel M.
November 2022
Great 2 bed condo in the heart of Wakiki. We enjoyed our stay
Roy M.
November 2022
Clean and friendliness....
Samuel M.
November 2022
Great 2 bed condo in the heart of Wakiki. We enjoyed our stay
Leslie N.
October 2022
The Ikilai is an older property but this unit was recently renovated. There were some immediate issues - the sofabed was horribly uncomfortable and the couch stinks and should be replaced, there were long, dark hairs on the walls in the master bathroom, the toilets didn't flush well, and the master bathtub did not drain well and was difficult to turn on. There are blinds giving privacy to the two bedrooms but they are broken and look bad. There is a leak on the main lanai so when you sit there you get dripped on (no rain until our last full day). A note was left at the front desk but they were very rude and did not fix or respond during our stay. I reached out again to Garnd Welcome after our stay and they ignored me as well, so I am writing this review.
The beds were very comfortable but the ACs as very loud. The kitchen was well-stocked. The unit is at the end of the hallway so very quiet from neighbors. There is no laundry in the unit but down the hall from the unit....there was a weird and smelly guy sitting on our floor by the elevators so we didn't feel safe to do our laundry or have our daughters go out on their own. We did tell security and they dealt with it immediately..
We had towels drying on chairs on the lanai (not over the railing) and security came into the unit without permission or notice and took them off the chairs, scaring my daughter.
The check-in time and check-out times are ridiculous and Grand Welcome refused to let us check-out at noon so we had somewhere to stay while waiting to go to the airport.
Lastly, the pool is deep but has short hours (closes at 7/7:30) and does not allow jumping in. The lady running it was very nice though. The grocery store staff were awesome too.
For the money, I would really stay somewhere else. There are comparable units throughout Waikiki where we have stayed before and felt much more welcome.
By the way, I have stayed at many VRBOs and have never left a bad review before.
Leslie N.
October 2022
The Ikilai is an older property but this unit was recently renovated. There were some immediate issues - the sofabed was horribly uncomfortable and the couch stinks and should be replaced, there were long, dark hairs on the walls in the master bathroom, the toilets didn't flush well, and the master bathtub did not drain well and was difficult to turn on. There are blinds giving privacy to the two bedrooms but they are broken and look bad. There is a leak on the main lanai so when you sit there you get dripped on (no rain until our last full day). A note was left at the front desk but they were very rude and did not fix or respond during our stay. I reached out again to Garnd Welcome after our stay and they ignored me as well, so I am writing this review.
The beds were very comfortable but the ACs as very loud. The kitchen was well-stocked. The unit is at the end of the hallway so very quiet from neighbors. There is no laundry in the unit but down the hall from the unit....there was a weird and smelly guy sitting on our floor by the elevators so we didn't feel safe to do our laundry or have our daughters go out on their own. We did tell security and they dealt with it immediately..
We had towels drying on chairs on the lanai (not over the railing) and security came into the unit without permission or notice and took them off the chairs, scaring my daughter.
The check-in time and check-out times are ridiculous and Grand Welcome refused to let us check-out at noon so we had somewhere to stay while waiting to go to the airport.
Lastly, the pool is deep but has short hours (closes at 7/7:30) and does not allow jumping in. The lady running it was very nice though. The grocery store staff were awesome too.
For the money, I would really stay somewhere else. There are comparable units throughout Waikiki where we have stayed before and felt much more welcome.
By the way, I have stayed at many VRBOs and have never left a bad review before.
Natalie B.
October 2022
Good, no plug for sink or bath.
Great to have beach chairs, towels, umbrellas etc saved a lot of money.
No dishwasher was tough with having six people, quality of pots and pans not great and dirty along with oven.
No outdoor furniture on one of the balconies.
Otherwise, the accommodation was great with wonderful views thanks so much
Natalie B.
October 2022
Good, no plug for sink or bath.
Great to have beach chairs, towels, umbrellas etc saved a lot of money.
No dishwasher was tough with having six people, quality of pots and pans not great and dirty along with oven.
No outdoor furniture on one of the balconies.
Otherwise, the accommodation was great with wonderful views thanks so much
Kim K.
August 2022
Clean, lovely, bright, this property was spacious with a fabulous view! You get the best of both worlds here— the marina to the right and the beach to the left. This was the perfect place for our family of five!
Kim K.
August 2022
Clean, lovely, bright, this property was spacious with a fabulous view! You get the best of both worlds here— the marina to the right and the beach to the left. This was the perfect place for our family of five!
Kate C.
August 2022
This is not only a nice condo to stay at with great views but it is within walking distance of shops, restaurants and the beach. I found the condo to be as described in the listing. I would stay here again.
priscilla f.
August 2022
Condo was spacious and clean. It was close to everything so we were able to walk to food and things. There is a store downstairs for snacks and an ice cream shop that my kids enjoyed. A few things to note, it is a bit bright at night and curtains aren’t black out curtains. We also ran out of bath towels and had to do a load of laundry. They gave us one each for the 6 of us staying there for 6 days so that was kinda bummer but they did have laundry facilities down the hallway that took credit cards so that made it easy. The air conditioning units are very loud so we didn’t run them at night. Using just the fans at night was cool enough. We loved the chairs and cooler they let us use. We used those a few times and prob need to be replaced soon because they have been well loved.
priscilla f.
August 2022
Condo was spacious and clean. It was close to everything so we were able to walk to food and things. There is a store downstairs for snacks and an ice cream shop that my kids enjoyed. A few things to note, it is a bit bright at night and curtains aren’t black out curtains. We also ran out of bath towels and had to do a load of laundry. They gave us one each for the 6 of us staying there for 6 days so that was kinda bummer but they did have laundry facilities down the hallway that took credit cards so that made it easy. The air conditioning units are very loud so we didn’t run them at night. Using just the fans at night was cool enough. We loved the chairs and cooler they let us use. We used those a few times and prob need to be replaced soon because they have been well loved.
Kate C.
August 2022
This is not only a nice condo to stay at with great views but it is within walking distance of shops, restaurants and the beach. I found the condo to be as described in the listing. I would stay here again.
DeNeaux V.
August 2022
I used to live on Oahu so I know it pretty well. I thought this location would be ideal and it sure was. What I was pleasantly surprised with was the 2 bedroom condo, which was perfect for our two families. The kids slept on the fold out couch and each couple had a room. The view was phenomenal. It was perfect.
DeNeaux V.
July 2022
I used to live on Oahu so I know it pretty well. I thought this location would be ideal and it sure was. What I was pleasantly surprised with was the 2 bedroom condo, which was perfect for our two families. The kids slept on the fold out couch and each couple had a room. The view was phenomenal. It was perfect.
chris h.
July 2022
Couldn't get response in how to access the fitness center but other than that everything was great
chris h.
July 2022
Couldn't get response in how to access the fitness center but other than that everything was great
Andrea L.
July 2022
Our family of 6 stayed comfortably in this 2 bedroom unit. Nice views and furnished with all needed amenities. The management clearly communicated the directions on how to check in. The only things I would suggest is to park behind the hotel in the marina/harbor lot. It is only $1.00 an hour and you can park overnight. The Ilikai Hotel charges $35.00 a night. Second, the larger bedrooms’ air conditioner is extremely loud and needs to be serviced.. Besides that, this place is perfect for a family and is walkable to many hotels and beaches.
Andrea L.
July 2022
Our family of 6 stayed comfortably in this 2 bedroom unit. Nice views and furnished with all needed amenities. The management clearly communicated the directions on how to check in. The only things I would suggest is to park behind the hotel in the marina/harbor lot. It is only $1.00 an hour and you can park overnight. The Ilikai Hotel charges $35.00 a night. Second, the larger bedrooms’ air conditioner is extremely loud and needs to be serviced.. Besides that, this place is perfect for a family and is walkable to many hotels and beaches.
Amanda C.
July 2022
Great condo with everything we needed for a wonderful stay. Pool on property with a market and restaurant in the lobby making it very convenient. Only downside is no on-site self park so you have to park across the street or valet.
Amanda C.
July 2022
Great condo with everything we needed for a wonderful stay. Pool on property with a market and restaurant in the lobby making it very convenient. Only downside is no on-site self park so you have to park across the street or valet.
Tammy R.
June 2022
This was a great unit & the location was perfect. The only reason for the 4-star rating is that the floors were dirty, as in make your feet black dirty, but there were cleaning supplies there & we did a quick mop. The unit is very well appointed with kitchen essentials, is very comfortable and the bonus of beach towels, chairs, umbrellas and snorkeling equipment was amazing. If you have a car, parking is convenient but you do need to plan for the expense. Cinnamon's is AMAZING and you must plan to try the pistachio pancackes!! We would definitely stay again.
Dale S.
June 2022
Great location and property.
Shannon C.
May 2022
View was gorgeous, condo was spacious, beds were cozy, everything was within walking distance, loved the grocery store & ice cream shop downstairs, parking was a breeze (do the vallet) and it was quiet in the late hours! Thank you we really felt at home here!
Kelly K.
January 2022
The views were amazing & it was so nice to have space to spread out with teenagers! Fully stocked kitchen was great for breakfast & coffee in the room. Deck chairs are a great perk for taking to the beach. A couple things to fix for next guests: guest bathroom shower drain, no lampshades on 2 lamps in living room , one of the beach umbrellas is broken…overall amazing & will book again! Mahalo!
Paula H.
December 2021
Beautiful view from this unit. Everything was as described. Great trip!
Amanda K.
September 2021
Location was great. Sraff was great
Sigal D.
August 2021
Great apartment. Clean and large enough for 5 adults.
Marsha G.
July 2021
Very clean condo in a convenient location with fantastic ocean views. We loved the beach items that were included. The beds were comfy and the condo had most everything we needed. It was a perfect fit for our family. The staff at the Ilikai were wonderful. Thank you!
rachel t.
July 2021
Unit was just as described. The views from this unit are amazing, almost 360. close to the beach, close to the village shops/restaurants. Valet service was super quick. Property managers were quick to respond to any issues and questions!
Shannon M.
June 2021
Great condo and great location!
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