Frequently Asked Questions
Why does HawaiiGaga have a standard?
Because it's what makes the site useful. Travelers come to HawaiiGaga because they don't want to wade
through thousands of listings to discover the best choice. The Standard is what lets them trust what they find here,
and that trust is what sends them on to your listing.
My rental is new and doesn't have reviews yet. Can I list it?
Yes - new rentals are welcome. The rating part of the
HawaiiGaga Standard applies
once your rental has 5 reviews.
What happens if my rating drops below 4.5 stars?
Ratings move around, and one tough review shouldn't cost you your place on the site. However, we reserve the right to cancel your subscription if the average remains below 4.5 for 180 days.
How is a Direct Partner listing created?
On the sign up form you simply point us to an existing listing or website that advertises your rental.
We'll prepare a new listing for you based on that. Once the listing is ready, you'll have access to edit
it as needed. Your listing continues as a monthly subscription until you cancel.
How does a Vrbo Partner Listing work?
Send us the Vrbo listing address for each rental you'd like listed (or your host name in Vrbo). We onboard them for a one-time setup fee,
and your listings are automatically synced with Vrbo on a weekly basis - there's nothing for you to
maintain. You can provide us with the rental overview text shown in search results (or we'll create for you automatically). Guests who find your rental on HawaiiGaga are sent to your Vrbo listing to complete their
booking. Your listing continues as a monthly subscription until you cancel.
Where do guests book?
With a
Direct Partner listing, potential guests either contact you through an inquiry form on your
listing page, or are sent to your own website or booking platform via a "Visit Owner's Website" link. With a
Vrbo Partner listing, guests complete their booking on Vrbo.
I've seen Vrbo listings on your site - can you add mine for free?
Some of the rentals on HawaiiGaga are Vrbo listings we pick ourselves, so travelers see good options in
every building we cover. Meeting the
HawaiiGaga Standard makes a rental eligible,
but it doesn't guarantee a spot: we add and
remove our own picks as our coverage changes, and they
appear below partner listings. We can't take requests for these picks or offer customer service for them.
To make sure your rentals are listed, choose one of the two plans above.
Please
Contact us if you have a question that isn't covered here.