I understand things happen in life, so I only give a bad review if a host is unreasonable and does not try to right a wrong. When we arrived at a Poipu Sands condo in Kauai earlier this month managed by Poipu365, we were (un)welcomed with a very dirty space. Details would really gross people out, so I will spare those, but the true issue lies in the way Vicki, the owner of this company, handled the situation. She tried justifying every unclean area and wanted us to "put a blanket" over blood stained bedsheets for the night. Her listing also stated there was a pullout bed, when in reality it was an air mattress. Vicki lied about not being the manager and about a store not being open anymore that night to get new, clean sheets for her guests. She said "don't be unreasonable." She eventually dropped off new sheets, but not without our persistence and me actually having to ask would you want to sleep in someone else's blood stained sheets? Now, almost 2 weeks later, I called her to see why she hadn't responded to VRBO Cares (VRBO said she had not) and she continued to skirt around the issue and not take accountability. I am a business owner myself and would never consider treating my customers this way. She completely disregarded my legitimate concerns. I'm sure others have had wonderful stays with Poipu365, as one's true character only shows in times of adversity.
Jill K.
January 2026
Another wonderful stay in this unit. Well equipped and so comfortable. Thank you!
Sheri S.
January 2026
We stayed for just over a week at this condo and I have so many great things to say about it! First off, it was so much better than we expected overall. The view was spectacular we saw whales almost daily. My baby and I watched the sunrise most mornings and they were just as wonderful as you can imagine. The condo is STOCKED in the best way!! Fully stocked kitchen for cooking, gear, all the things. I loved they provide baby gear for us young families. Huge bonus for us. There is a walking path right near the condo and you can quickly arrive at the beach and enjoy people watching or partake in the boogie boarding from shipwreck beach. The location is a quick drive to groceries, other beaches, or food out as well. The hosts were also helpful! We lost our baby’s pool floaty in a big windstorm and texted the owner to see if they could contact the staff there and it arrived back at our condo within 12 hours of losing it. I’m seriously beyond impressed. Ashely and Haythem were wonderful and their condo was a great place to park for a week of Hawaiian relaxing!
Samantha B.
January 2026
We had an ocean view and could watch whales and dolphins. The unit was close to a wonderful walking path along the beach.
Catherine S.
January 2026
Quality of all.
Dan M.
January 2026
Very nice condo in a beautiful area. Excellent access to the Hyatt, beaches, great food and activities. The cleaning service needs to be a bit more thorough throughout the condo. Very good comms with management. Very much enjoyed our stay!
Robert R.
January 2026
The condo is well appointed with everything you will need during your stay and more. Beds were super comfortable, as was furniture. Lanai has so much seating, and is a great place to spend time enjoying the amazing views, and see whales during their season. Vangie was very communicative, and was so helpful guiding us in terms of activites, and restaurants. Loved every minute of the trip and would definitely stay in this condo again!
jlueneburg
January 2026
The condo was very clean, great view and as described. Great communication with hosts.
Sara K.
January 2026
Yes. The only downside was that the smoke alarm malfunctioned several times and could not be silenced without totally disabling it. I informed the owner. Otherwise, stay was great and property was as advertised. Nice grounds, pool, and condo property
Douglas L.
January 2026
Great Room
John S.
January 2026
Beautiful and clean condo, great location!
Kate P.
January 2026
Amazing place to stay. Had everything we needed and more. Access to several beaches was perfect and only a short walk. We used coolers, chairs, fans. Would absolutely recommend to friends and family.
Melissa D.
December 2025
The place was clean and well equipped. Great location. Did not have ac but got along fine without it. Unit has ceiling fans which provided excellent circulation.
Glenn S.
December 2025
The condo was great! It was well appointed and even the beach gear was in good shape. The common areas were spacious - actually everything was spacious. We picked this one for the lanai space and furniture and it did not disappoint. Thanks!
Susan W.
December 2025
We absolutely LOVED our stay at this condo in Poipu! The location is phenomenal—within walking distance to the resort next door and just a short walk or quick drive to Poipu Beach. Golf is nearby, plus some great little shops that my daughter loved.We had an amazing time doing so many activities—mountain tubing, kayaking, hiking up to the waterfall, and plenty of beach days where the kids boogie boarded and took surf lessons. It was the perfect mix of adventure and relaxation!The condo itself is fantastic. The view is absolutely breathtaking—you truly can’t beat it. The accommodations are beautiful, and the beds were incredibly comfortable. Everything felt well cared for and welcoming.The owner was outstanding. I had a small question about the cable, and they responded immediately and even followed up the next day to make sure everything was working perfectly. That level of care really stood out.We would stay here again in a heartbeat and cannot recommend this condo enough. Yes, it’s on the third floor—but trust me, the view is 100% worth it. An absolutely wonderful place to stay!
Tara J.
December 2025
We loved our visit to Kauai and our stay in this condo. It was comfortable, well stocked and exactly as described. Location was close to local beaches and lots of places to eat and drink. We were surprised during our stay that we could watch the sunrise from the condo and then the sunset from Poipu beach which is apparently a winter phenomenon. So many fun places to shop, eat and drink just up the road in Koloa. Beaches were beautiful, the water was warm (the beer was cold), and everyone we encountered friendly. Hope we get a chance to visit again soon.
Bob T.
December 2025
Responsive communication with the host. Instructions were clear in the unit. Location was fabulous
Megan W.
December 2025
It was excelent, have stayed at the sands three times
ken p.
December 2025
The unit was super comfortable and is in a great location. It was quiet and relaxing.
JA B.
December 2025
Wonderful condo! Clean, well stocked, nice furnishings, comfortable bed and great view. Hope to stay here again in the future.
Kathleen M.
December 2025
This is hands-down the best-equipped vacation rental we’ve ever stayed in. Everything needed for cooking, relaxing, and island life was thoughtfully provided—it truly felt like staying in a private home rather than a typical rental. Compared to other properties in Kapaʻa and Waimea on this trip, there’s no comparison. Perfect 10/10! We hope to return for a longer stay next time. Mahalo!
Michael H.
December 2025
Surprised about 3rd floor with heavy luggage.Ck in at 4 is hottest part of day and no A/C running or breeze flowing through after hauling heavy luggage up was a bit much.Clean enough, however could dust fans, etc.Ice maker needs attention.This is just suggestions, however we all loved our stay, beautiful view from terrace and would return knowing what to expect.
Edna S.
December 2025
We had a wonderful time in Kauai. This condo was exactly as described. It was furnished with everything we needed. We appreciated all of the little touches like phone chargers in the rooms and all of the beach gear. The hosts responded immediately when we had questions. We highly recommend this condo!
Anna G.
December 2025
The place was perfect and great location on south side of Kauai. The staff was great, though we didn’t need anything, it was perfect.
Peter K.
November 2025
Wonderful property with gorgeous views and prime location. Comfortable and spacious for our family of 4 and the lanai is perfect and large! Nice bonus to have the use of beach chairs and snorkel gear too! Vangie was super with all the local recommendations too.
David T.
November 2025
Everything was great, and exactly what we wanted!
Suzanne J.
November 2025
The location was great. The host was very friendly
jessica L.
November 2025
Everything was great. Clean, host responsive to questions quickly. Super easy to do a late check in.
Maile F.
November 2025
We enjoyed the condo, the view from the patio & the pool. All was great & kitchen had everything we needed.
Mike R.
November 2025
Aid conditioner in bedrooms was great, rest of unit was hot and muggy. Had fans running and it helped. Didn't find the pool until the last day but gave it a try, was a little cool.
David K.
November 2025
Unit was very comfortable and well stocked. Host was very responsive in communications.
Patti S.
November 2025
The location is perfect, the bed is comfortable, good linens and over all very clean!
Rebecca M.
November 2025
This was a perfect condo for 2 couples traveling together with the 2 king rooms with en-suite bathrooms. The furnishings were high end and comfortable with plenty of room to hang out together whether it was the living room or the beautiful lanai with ocean and Mountain View’s. The host was quick to respond with any questions and gave great information about the area and places to see or eat at during our stay. The kitchen is well stock for cooking/entertaining and the appliances were all clean and working including the dishwasher and front load washer and drier. It is walkable distance to Poipu Beach were we rented snorkeling gear for 2 days. Even with the extremely windy conditions we saw a huge variety of fish and the amazing sea turtles. Is also easy walk to both the Hyatt and the Hilton. The only downside it is third floor with no elevator for anyone with limitations but allows for the amazing views. Would highly recommend this location for a trip to Kauai.
Kim W.
November 2025
Excellent apartment and location. We enjoyed our stay.
Robert S.
November 2025
Location and Amenities was great. Our host was wonderful leading up to the trip. Everything was ready when we got there. A/C in bedroom was a lifesaver. Fans just do not quite cut it. Would stay here again!
Mark S.
November 2025
Communication was excellent, condo was clean & had everything we needed. Location was great and grounds were very well maintained. Hope to visit again!
Angie J.
November 2025
Bruce and Betty’s condo is beautiful and was perfect for our stay. They are extremely organized and the condo was fully equipped. Bed was very comfortable and place was meticulously clean. Hope to stay there again on future visits!
Anna
November 2025
The location simply can't be beat! Adjacent to the Grand Hyatt and Shipwreck beach which provide spectacular views from the lanai. We enjoyed the sunrise each morning and felt extremely grateful for finding such a gem. We highly recommend this experience for anyone looking for relaxation in paradise.
Troy M.
November 2025
This was a beautiful and tastefully designed condo that was thoughtfully prepared with everything that we could have needed or wanted. We had only a few conversations with the owner who was completely responsive. Excellent instructions and information. Spotlessly clean.
Heidi S.
November 2025
As soon as we walked in the place was just as described! The kitchen was amazing and the view from the lanai was our absolute favorite place to be sunrise and sunset! Poipu sands #513 we couldn't have been more happy with our choice and a huge thank you for the welcome basket and sharing of home for 9 days. It was so close to so many things we were able to enjoy the whole island from this spot. We hope to come back again and we will look for this place !
Nikki P.
October 2025
Very nice place! Little humid inside but the rooms are nice and cool!
Brooke B.
October 2025
The property was amazing. It had everything we needed, was comfortable and we would definitely stay there again.
Merriment b.
October 2025
This condo is the perfect location for a getaway to Kauai in the Poipu area. Walkable to two beaches and fabulous restaurants at the Hyatt next door. It was exceptionally clean and provided every amenity one needs and more. Beach chairs, umbrella coolers, etc. We will definitely be back.
Stacey P.
October 2025
Roomy but a cramped kitchen
Patty L.
October 2025
Perfect condo for our needs. We had a conference at the Grand Hyatt and it was just a short walk there. Condo is very spacious with good privacy in the bedrooms and each with its own bathroom. Parking was always available right in front. The use of the Poipu Beach Athletic Club is a great bonus as well.
Lisa B.
October 2025
We LOVED the location and the amenities and air conditioning. However, the TV/Spectrum would not function, so I left it alone and used rhe ROKU stick we travel with.
Glen H.
October 2025
A great stay, host was awesome, full of useful information. We all had a great time. Loved watching the sunrises!
Caz H.
October 2025
We stayed with you for our honeymoon. And, the property far exceeded your online pictures. We could not have chosen a more perfect location! Our hope is to come back again, and again, and again… Mahalo for making our honeymoon dreams come true!
Dennis B.
October 2025
Stayed for the Kauai half marathon and had a lovely time. It was very close to the shuttle taking people to the starting line and I was able to make my own breakfast before the race.
Kai S.
October 2025
It was very nice!
Pam O.
October 2025