Ala Moana Hotel, Oahu

The Ala Moana Condo Resort in Hawaii is conveniently located near the Ala Moana Shopping Center, Hawaii Convention Center, Ala Moana Beach Park, and Magic Island. The resort offers various amenities, including a pool, gym, sauna, mini shop, and Starbucks. Guests can easily access public transportation with several bus stops and a Biki rental bike stand nearby. Please note that guests are required to pay daily resort fees and a key issuance fee, which grant access to the pool, sauna, and gym, but not room service or other hotel services. Parking is available at an additional cost.

Ala Moana Hotel Average Rates


Ala Moana Hotel's Best Rentals

View All 17 Ala Moana Hotel Rentals (with vacancy and search options)

What Do Guests Think? An AI Analysis of 407 Guest Reviews


The following executive summary is based on a comprehensive and impartial AI analysis of guest reviews. Keep in mind that all units are individually owned, and review scores among units can vary considerably.

Guest reviews of the Ala Moana Hotel condo resort on Oahu reveal a generally positive experience, with many guests praising the location's convenience to shopping, dining, and beaches. The breathtaking views from the units are frequently highlighted, along with the spaciousness and cleanliness of the rooms. However, there are mixed feelings about the amenities and services, with some guests experiencing issues such as maintenance problems, challenges with parking, and difficulties with check-in processes. A few guests also reported cleanliness issues in specific units and problems with communication or charges from the property management. Despite these concerns, the overall sentiment is that the resort offers a great location and comfortable accommodations, with many guests expressing a desire to return. This summary is based on a comprehensive analysis of 407 guest reviews.

Recent Ala Moana Hotel Reviews


Nice, big place with great views! We had a blast! Thanks!
Angela A.
January 2024

The condo is located in a great location. Very convenient to shopping, restaurants and a shortish walk to the beach. Also great views from the balconies. However, don’t expect to cook there. The kitchen is not functional no pots or pans, cooking utensils, stove, or oven. It just has a microwave and a hot plate. The refrigerator door has a tendency to not close completely. That being said if you don’t plan to cook any meals during your stay this place is for you.
Kathleen N.
December 2023

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First of all, this building is perfectly located and is within walking distance to everything! The lobby has all amenities you will need. The unit itself is beautiful with amazing views of the beaches and city. We definitely had plenty of room in this very spacious penthouse! Our only issues we had were with the cleanliness of the place. You definitely need a new cleaning service! The sheets in the second bedroom were not clean! We had to change them right away. Next issue, the washer is so off kilter, every time we tried to use it took about three hours because we had to keep moving clothes around to get it level again. You can tell this has been going on a while, the wall is all beat up. The kitchen was a mess. The was sticky and gummy stuff on the stove top. Next the glass coffee carafe was broken and the coffee make was so dirty we ended up buying a new one for the place. We went to use blender to make some cocktails and there was dried up food all over it! We never did figure out how to use dishwasher. Overall, place is beautiful, the kitchen just needs a very deep cleaning!
A guest from Princeton, MN
December 2023

Loved the view
Kelli
December 2023

I didn't like going through a third party all the time. If we needed soap or shampoo it would have been nice to have it available. Extra towels would have been nice. A locking sliding door would have been awesome.Bathroom floor was dirty when we got there.
kerilee
December 2023

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Anyway, the rooms are spacious and very satisfying. Even in expensive Hawaii, you can enjoy take-out meals in your room. There is also a washing machine, so you don't have to worry even if you are staying for a long time.However, the Wi-Fi is fatally unavailable. You can't connect in the bedroom, and the connection disconnects quickly in the dining room. It would be difficult to even check SNS in the room.The kitchen equipment is old and lacks a lot of things, but it is acceptable. During our stay, the drain pipe in the kitchen was clogged, but it was repaired immediately.Also, the power supply in the bathroom did not work, so I could not use the hairdryer.As mentioned above, I had a lot of complaints, but the size of the room and the location make it all bearable.However, I would ask for improvements to the Wi-Fi.

December 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nicely appointed condo. Large rooms and bathrooms. Great location. Would stay again. 5 stars
Alberto S.
December 2023

Always love coming here! Great room and views.
Alyson B.
December 2023

Always love coming here! Great room and views.
Alyson B.
December 2023

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The place was very roomy. Bigger than we expected
rodrigo b.
December 2023

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our 1st bad experience in this hotel/condo where we have stayed several different units multiple times & had 5star experiences. I booked in Oct, tried to chk-in for our Dec stay at designated time of 3pm. Hotel did not receive my booking from Lei until 3:40pm & that's a lot of time off our 3nt stay! ~Walked into unit, big puddle on floor coming from fridge. Had to mop daily. Lei Hi Realty had "Leave a message" every time we called to report. EVERY towel provided had musty odor. Dropped my eyeglasses, they bounced underneath bed. Noticed blue plastic thing under bed & w/o my glasses, grabbed to see what it was. A USED tampon applicator!!! DISGUSTING!! ~Bathrm mirror lighting not bright enough for shaving, make-up app, etc. Never saw shower temp handle like one in this unit & I've traveled the world. Husband who is good at figuring out a new fangled device couldn't get it either. Spent our 3nts having showers too cold or too hot. 1st time we'd stayed in a unit here that had no kitchen sink. Had to wash dishes in bathrm sink & no dishrack provided. Used one of the musty towels for drying.~I dislike leaving bad review for a hotel/condo we usually love. I will say that beds & bedding in this unit were comfy & clean. View fantastic. AC worked well. Other units in this hotel are cared for & it's a shame this 27th fl one is not.
Jahnys M.
December 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was clean and felt safe. Would stay here again
Tammy W.
December 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love the space. The rooms are perfect. Furniture is stylish but the actual rooms can use some updates. The front door doesn't open well with the carpet, the bathrooms all need updates. The shower heads / controls definitely needs to be replace. The toiletries also needs to be updated. We did not have any bath bars so we all had to use face / hand soap. It would be nice to have good toiletries. Doesn't have to be premium but normal quality would be nice. The unit should provide a starter kit of Hand/face soap for the sink, bath bars for the shower, shampoo and conditioner separately. Also the sink in the kitchen smelled pretty bad. The refrigerator seal is coming off. But other than that we love the unit and would love to book it again.
joyce k.
December 2023

It was great time to stay with my whole family(11people). Very comfortable staying! Really nice view from the any rooms and convenient location connected directly with shopping mall. It made soooo great my Thanksgiving vacation.
Yuna Y.
December 2023

The property was perfect for our family size (10) people and we could have probably slept 2-3 more easily if sleeping in the couch needed to be an option! Highly recommended!

December 2023

Convenient location with Starbucks and convenience store on site
Wes H.
December 2023

A lot bigger than anticipated which was great. The multiple balconies were a plus especially for the different views. Would recommend for a stay.
Phillip E.
December 2023

Convenient location with Starbucks and convenience store on site
Wes H.
December 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, view, clean and well managed by Lei Hawaii Realty
ronnie d.
November 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was espectacular. The room had a wonderful view to see the city and the beach. I recomed it.
Jorge Antonio Torres E.
November 2023

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Everything was great until we discovered mold in the bathrooms and then it rained in our guest bathroom when the neighbors upstairs showered. It is beautiful though.
Robert F.
November 2023

A lot bigger than anticipated which was great. The multiple balconies were a plus especially for the different views. Would recommend for a stay.
Phillip E.
November 2023

Would stay again and would recommend to friends… Minor negatives include; The chrome toaster has a ‘short’- not safe to use. Hot water faucet in master bath- has a small leak… around the handle No dishwasher detergent provided..no dish soap as well..
Dean H.
November 2023

Right in the center, close to the beach, great unit and location
xerxes m.
November 2023

Positive Clean Everything in working order Location with easy access to many activities
Debra W.
November 2023

We turned a business meeting at the convention centre into a extended family get together with my two adult children. The suite was spacious and plenty for 3 people. There was a bit of a grease film in the stove/kitchen area and the kitchen did not have anything for basic condiments such as salt and pepper or cooking oil or anything so be prepared to buy everything if you plan on cooking at all in the unit. The hotel is well appointed with a very comfortable pool area for lounging and the beaches are just across the road. Amazing shopping is located right next to the hotel with some fun places for happy hour. Our favourite amenity was the Signature Steak House with an amazing Happy Hour and top floor view.
Alexandra R.
November 2023

Nice staff at the hotel but had a little miscommunication and 1 hour wait for check in wt the Lei Realty otherwise it was a fantastic view and relaxing stay.
Rheanne L.
November 2023

It was a nice hotel to stay in and the people was really nice
Quentin
November 2023

We had a good stay for our honeymoon. Any problems we had were addressed pewtty quickly. Close to the mall so if you dont have a car and need food its easy. Parking can suck even if you paid. We were lucky and found a guy leaving. If you have a big car can be kinda hard.
Phillip
November 2023

Convenient location with Starbucks and convenience store on site
Wes H.
November 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 毎回利用させて頂いてます。不自由なく、とても快適に利用できます。これからも利用させていただきます。
yoshiko n.
November 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Spacious, great location, perfect for our family of 6 to stay. Excellent guest communication from the guest representative Paul. Definitely would return and recommend!
Wendee A.
November 2023

The hotel room was clean, accessible to the shopping mall, walking distance to the Convention Center and the hotel staff were accommodating. The only downside was the view from the room as it was a parking view and not an ocean view, as shown in the picture.
Fernando
November 2023

Beautiful
Javier P.
November 2023

No problems. As described.
Marilyn L.
November 2023

Beautiful property! Very spacious and comfortable.
Gerald H.
November 2023

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was somewhat unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: It was a horrible experience. The door makes all sorts of noise every time you opened it. You can hear the elevators going up and down all day and night long.
Michael C.
November 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location. Spacious, clean quiet building, nice amenities. Nice pool area disappointed with depth of pool starts with a 4ft depth so not very young children friendly.
Louise K.
October 2023

This location is amazing. It is far enough from the hustle and bustle but close enough to get where you need to go. The views are simply breathtaking.
Kimberly R.
October 2023

The location was awesome!! The stay was okay, neighbors were loud they washed all night, it was like they were staying with us we could hear everything. The main restroom had mold all over the shower curtain. The couch had trash from the previous stay. Who ever cleans it only does the sufficient cleaning to make it look clean but the little details of it weren’t so clean. The kitchen was very clean. Also the rooms were clean beds nicely made. The showers and living room need some TLC big time. The lanais were beautiful. I requested a vacuum and the property manager was very sufficient and fast. They brought me a vacuum within the next few hours. The check in was fast and easy and also they let me check in early. Over all we had a good stay minus the cleanliness.
A M.
October 2023

My family enjoyed this property. Very comfortable and location was perfect. We had other family and guest staying at this same location. Everyone one could gather easily on the premises. Shopping center next door is great. The views from this property is excellent. I’d recommend this property and also visit again. Thank you.
Lesly R.
October 2023

I really enjoyed my stay in this place. The staff was very welcoming, comfortable, nice and friendly. The view from the city especially in the night it amazing, the view to the sea it beautiful and incredible. I recommend it. For my next visiting I will select this property again. Thank you for your hospitality’s. This massage it’s For YPS*LEY Hawaii the company in charge for the reservation, I Still waiting for my 300.00 for property damage.. thank you so much.
Jorge
October 2023

Walking distance to the beach stores and restaurants. Wish starbucks stayed open later.
Kevin G.
October 2023

Nice hotel
Angela K.
October 2023

Room as described, quiet and easy check in/out process. Great view from balcony. Would definitely stay here again.
Mariana V.
October 2023

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The hotel rm was perfect for our stay enjoyed and very relaxing great location to explore our adventures would definitely stay hear agin. I highly recommend this hotel.
A guest from Seattle, NOTAVAIL
October 2023

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved this 2 bedroom suite at the Ala Moana hotel. It was so spacious for 6 of us 4 adults and 2 children. Having 3 full baths was amazing when it was time to get ready for outings. Only thing I would suggest is more trash bags. I get it about a starter kit but no one is thinking about trash bags. Other than that, everything went smooth and we had a great time!
Tammy L.
October 2023

Everything was as advertised. Nice room.
William B.
October 2023

Very nice and affordable place to stay near the famous Waikiki beach! We stayed 6 nights and we were in love with the view.
Andrada
October 2023

We loved the views and watching the sunrise It was very spacious and perfect for 2 couples. We enjoyed the speakeasy restaurant in the hotel and it was nice to have the store for snacks/water. We were only there 2 nights, so didn’t really use much in the kitchen other than coffee pot and mugs. The location worked well for morning walks at the park/beach. We would stay here again.
jennifer j.
October 2023


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