6/10: Has potential. If the unit and bed linens were clean, I would have rated this place an 8/10.
Con’s:
Check-in was at 3pm. We had to wait until after 4 because the room wasn’t ready. Came back after 4 and got the package envelope, went up to the room, and the room keys weren’t in the envelope, just beach towel keys. Had to go back down for room keys.
The room was dirty. The toilet and tub had leftover “dirt” and hair from the previous guests. Fortunately I brought Clorox wipes and there was some Ajax under the sink.
The bed linens were filthy with dirt & food stains. The middle tan blanket also had ketchup or blood on it. The sheets caused us to itch but we couldn’t sleep on top of them bc the blankets again were filthy.
For the cleaning fee charged I would expect the room to be clean for my arrival.
The sleeping area room was outdated and the walls were dirty with spills from prior guests.
The room had a bad odor. There was a note written on a napkin saying sometimes there are odors from the restaurants next door.
The fridge had opened shared condiments. If you’re ok with trusting the sanitation of prior guests and using open lid condiments, there are quite a few options.
Pros:
This condo is in the perfect location. It is right beside the Whaler food court/shopping.
A few minute walk to other resorts for dining options, a luau, and calmer waters. Partial ocean view, close to the free laundry room and elevators.
Amanda
October 2025
The accommodation was perfect for a husband and wife in their 70s… Love the whaler… Wheeler, Village… Pool and hot tub… The beach… The boats… Hot restaurants… Views and sunsets… And we even like the parking garage.
Tom L.
October 2025
We enjoyed our 7 days in this beautiful condo which was perfect for 4 adults. The wrap-around veranda was our favorite place to hang out with both ocean and mountain views! The kitchen was fully equipped for preparing meals and it was great having a washer/dryer in the master bathroom. The property is so beautiful and it was a definite plus to be located next door to Whalers Village shops and restaurants.
Carla G.
October 2025
We had an absolutely wonderful stay at this beach condo. The place was spotless, beautifully decorated, and had everything we needed for a comfortable getaway. The view of the ocean was breathtaking, and loved being just steps away from the beach. The balcony was perfect for morning coffee and evening sunsets. The condo was stocked with thoughtful touches that made if feel like home. Communication with the host was easy and quick, which made checking in and our whole stay stress-free. We can't wait to come back-highly recommend this condo for anyone looking for the perfect beach vacation
Tisha G.
October 2025
Another awesome trip. Updates to the unit are great. Can't wait to return next year. :)
kevin l.
October 2025
This is an amazing unit. Great view, clean and well decorated. Location is fantastic! Shopping and restaurants right on site. I would highly recommend this condo to anyone visiting Maui!!
Amy M.
October 2025
Amazing property and super responsive host! The unit was simply spectacular. The location, right on Kaanapali beach next to the Whaler shopping center, shopping, restaurants just a few short steps. The unit had expansive lanai with views of sunset and sunrise, plus a choice of seating lounger, table and hi top. Plenty of beach and pool toys, chairs, umbrellas. And the interior was very well equipped and designer inspired decor, plus two full bathrooms - his and hers!! Beyond our expectations, didnt want to leave already planning our next visit.
Kathy A.
September 2025
Pool time was very good. Tv was not easy even with the instructions. Unit was very nice and clean. We loved it and would like to stay there again when we plan our next trip to Maui. I believe we left the unit in good clean condition.
September 2025
Another lovely stay at The Whaler--the best place on Ka'anapali Beach, we think! We love The Whaler for its location next to Whaler's Village, countless dining options, oceanfront activities, and the best stretch of beach on the island. The Whaler 1015 is a lovely unit--updated and offering a beautiful view from high above the gorgeous courtyard. This unit had everything we needed for a relaxing stay. We did not hear a single sound from the hall, neighboring units, or the nearby elevators once during our stay. It is peaceful and quiet! Proximity to the laundry room and the elevators were a PLUS for us, given how quiet it was. Would definitely recommend this unit to others and would absolutely stay here again.
Krista B.
September 2025
50 percent at pool or beach
Annette C.
September 2025
Great condo, great location, great staff!!!
Chad A.
September 2025
Gorgeous condo, right on the beach, with beach and mountain views. Easy parking, and easy walk to everything. Comfortable, perfect for two people. The second bathroom is a wonderful feature. Very well-stocked kitchen. Right down the beach from Black Rock, so there is easy beach snorkeling nearby. I would definitely stay here again, we had a fabulous vacation!
Shannon K.
September 2025
Perfect location. Great view of the beach and ocean.
Lisa B.
September 2025
Beautiful view from this unit!
Elizabeth L.
September 2025
The pool was warm to stay in for long periods of time & jacuzzi was perfect. Loved the lounge chair umbrella’s.
Susan M.
September 2025
Unit was just as described,kitchen had everything you would nee. Very comfortable bed, and last but not least the view was fantastic. Would definitely stay again.
Lisa H.
September 2025
Our room didn't overlook the ocean completely...but we could definitely see the sea from our balcony. The studio apartment was really comfortable for our stay and had everything we needed. We loved being able to take our beach chairs (provided) down to the beach for sunset every night. The grounds of the resort were lovely and really well kept. We appreciated the free undercover parking. The aircon was great. Definitely needed! Having Whalers Village right next door meant that we didn't have to go far for restaurant options, snacks or even shopping if that is what you are in to! It is about a 50 minute drive from the airport.
Merridy S.
September 2025
The minute we walked on the property we knew this would provide the relaxation we needed. Our condo was superbly decorated and i could easily see us living there comfortably. There was everything we needed and more. A beautiful view of the ocean and Black Rock. Easy walking to many eateries and shops. We definitely recommend!!
Kathy A.
September 2025
Room was as advertised. Very clean, great view, and three separate beds, which was great for our family of four. The bonus was all the gear they let us use stored in the owner’s locker. Would definitely stay there again.
Joseph S.
September 2025
Wrap around lanai, location, 2 rooms, 2 bathrooms.
Lloy C.
September 2025
Outstanding unit. However, there was a hot water issue during the entire stay.
Randy R.
September 2025
Beautiful! The place was gorgeous and the hosts were great. Washer and dryer right next to the unit, beautiful views, little touches - like snorkel equipment, salt/pepper, cooler, ice packs and so much more available make the place feel like home. The surrounding area, in walking distance, was lively and there always something to do. Would love to stay here again, thank you!
Alex S.
September 2025
The condo was very nice, great view from the lani. Pool area and beach were great. Many place to eat drink and shopwithin walking distance
Mike L.
September 2025
![The Whaler 859]()
I had no problems with the property in general, but I did with the condo. The condo had cockroaches. There were some on the shower curtain and some under the kitchen sink. When I left a message for the whomever takes these kinds of complaints, I never heard back. I assume it wasn't taken care of. The rugs in the condo were dirty (which I also reported). The bedroom rug not as much but the living room rug was filthy. The couch and chair in the living room were also dirty, as were the pillows (living room and bedroom) and I doubt they have never been cleaned. The couch is very uncomfortable and old. The furniture needs replacing. When sitting on the couch I put a towel down, so I didn't have contact with the fabric.I will say that the kitchen and bathroom were updated and were nice (except for the cockroaches). The kitchen was well stocked, and I appreciated there were many spices to use. There were a lot of pans and plastic containers to store food. I wasn't a fan of the dishes; they were square and heavy. And I found them unattractive, but that is personal preference. The bathroom had 2 sinks and a lot of drawers and baskets to use. That was a plus.Lastly, one of the questions was about communication with the property manager. I wanted to skip the question, but the website wouldn’t let me. I had no communication with the property manager. Why don't you have a box for N/A or no contact. You asked about the property in general, but not about the condo.
steve b.
September 2025
Perfect for our stay. Lovely condo. Location was excellent. Able to walk very easily to shopping and restaurants. The cooler and beach chairs in the condo were much appreciated.
Michelle W.
September 2025
Beautifully maintained property with awesome views of the the beach and Kaanapali golf course from the spacious lanai. The room was clean and spacious as well. Excellent location on the beach with a boardwalk that stretches a ways with walking access to shops and restaurants. If we come back, we will definitely look to stay at this propert again.
Melissa S.
September 2025
Ocean view
Bill K.
September 2025
Maui is our favorite Hawaii destination and the Whaler is our favorite location for so many reasons. The opportunities for island exploration, dining choices and immersion in the island culture are so easily obtained. Their unit is well appointed. Rent a convertible for added enjoyment!
Jane O.
September 2025
Our stay was fantastic. Immaculately clean. Property was equipped with everything we needed in the kitchen. There is also plenty of beach and snorkel equipment. The only thing we bought were our own snorkels. The property and location is perfect. So easy to dash to the shops and restaurants at Whaler’s village and catch the sunset cruise with Sea Maui. Sometimes the service dock of Whaler’s Village was a bit loud but it was not an issue for us at all. Great views of mountains and the ocean. Enjoy sunrise and sunset from the lanai. I hope to visit again!
Andrea R.
September 2025
We loved this unit in Tower 2 south facing. It was very clean. This unit is decorated perfectly as it is not overly decorated absolutely perfect. We will definitely book another stay.
Mike H.
September 2025
![Whaler Penthouse Unit 1220]()
Property exceeded our expectations. Very clean, comfortable, well maintained and had every amenity that could be desired. Great having laundry in unit with soap and dryer sheets provided. Kitchen was large and new with dishes, pans, cooking utensils and even some condiments provided. The view from the large balcony with table and chairs and lounge chairs was spectacular of the ocean and golf courses. The host provided additional beach chairs, umbrella, boogie boards, pool floats and even snorkeling gear We enjoyed the pool and hot tub at the resort which provided towels, umbrellas and chairs. They provided lounges and chairs for beach use located right in front. My husband and I slept in the 1 separate bedroom with lovely linen on the very comfortable king bed and my sister in the living area on the very comfortable Murphy bed. There were pull out beds in the 2 couches but we did not use them. We all loved our stay and highly recommend the property and hope to return soon.
Debbie K.
September 2025
Great location
David P.
September 2025
This studio is beautifully decorated and well-appointed with comfortable furniture. The kitchen is fully stocked with utensils and appliances. The walk-in closet was a delight with enough clothes hangers to stay for a month! Unfortunately, we could not connect to the internet during the final 2 days of our stay. Also, our key cards stopped working the day before we left and we had to go to the front desk to get them re-programmed.
Brenda I.
September 2025
Gorgeous property. Very well maintained. Our host Cindy was very attentive and was so easy to communicate with. The unit is in a great location and the view is just gorgeous. We spent hours on the lanai soaking in the view. Cindy has thought of every detail. The unit has all you need for a comfortable stay. Thanks again Cindy for sharing your home with us. Till next time!
Diana D.
September 2025
Beautiful condo in a perfect location. Great view of the ocean from the large balconey. We loved how close the beach is, how close Whaler's Village is, the ease of parking. There are two full bathrooms! The bed is very comfortable. There is a back storage room with beach chairs, umbrella, boogie boards, pool floats, etc. that other guests have left behind. The condo grounds are beautiful. The registration desk employees were very friendly.
Sheila M.
September 2025
Our third time we have stayed in this condo. We love the location on Kaanapali Beach and where this unit is located in The Whaler. We love hanging out on the beach and this unit is just steps away. We also enjoy relaxing on the amazing lanai. Everything we need to have a great vacation experience is right there. I love that the unit has beach chairs and an umbrella . Ross and Lori have always been great to work with. Our time at their condo was extremely relaxing.
Shelly E.
September 2025
Great location, 11th floor with views of ocean, pool, and Black Rock.Inconsistently upgraded condo -- some things nice, others (super noisy bathroom fanlight, electrical overall) not as nice.
Robert v.
September 2025
Beautiful condo! Easy check
Samantha S.
September 2025
Fantastic Location, Property, Condo. Views were amazing. Best Sunsets and breeze. Not too high and not too low. You can hear the waves crashing lightly as sleep. Worth the dollars. The balcony and corner location were a bonus.
James W.
September 2025
Very good location. Roomy, nicely furnished, well kept unit. Bathroom plumbing needs some work. Hot water to shower takes a long long time to arrive. Nice furniture on outside balcony. Overall a nice suite.
Lloy C.
September 2025
wonderful. on the beach, next to shopping and restaurants
Gregory S.
September 2025
A beautifully maintained property.Check-in, parking, unloading, and check-out is a breeze! You are in walking distance of several restaurants. The unit has high-end linens and appliances. The view is gorgeous. Beach access is about a 3 minute walk across immaculately kept grounds.
Kathy M.
September 2025
Great location. Unit had everything we needed
Lynda H.
September 2025
Amazing place! So clean, beautifully decorated, and convenient to Whalers Village.
Jennifer A.
September 2025
Clean room yes. 1st floor room with kitchen. Location of the Whaler is the best attribute. Close to beach, stores and restaurants. We had a little trouble checking in but was able to work it out. Our 2nd to last day, our access cards quit working, so i had to spend time getting them fixed. Also, didnt realise there was We would stay here again.
Todd F.
September 2025
Absolutely beautiful place. Close to everything and the beaches were fantastic.
Chase W.
September 2025
Really enjoyed our stay yet again at The Whaler’s Resort. This was our first time staying in this unit and for the most part it is as advertised. Many updates are apparent and make for a comfortable stay. We had no major issues however there was some leftover trash in the unit when we checked in but it was not a deal breaker for us. Although many updates look great the tubs are pretty work and have just open drains. There was also quite a bit of dirt on the ceiling fan grill in the bath as well as some frayed carpet (albeit new) near one of the sliding doors. Lastly, he hot water takes forever to hit the showers and when it does it’s just lukewarm. Again, not a deal breaker for us, but with the prices you pay at this property we’ve seen more attention to the details.
Paul E.
September 2025
Another perfect stay at the Whaler! The unit is beautiful. It has everything you need. Communication with the owner was super fast. We can't wait to come back.
Julian G.
September 2025
This condo was everything we could have hoped for and more. It is beautiful, comfortable, ocean view and was furnished with everything a person would need for a wonderful vacation. It was in walking distance from restaurants, bars, activities and shopping.
Brenda L.
September 2025
Great property, Renter BEWARE. First, the Whaler Property is great! Great location, amongst all the big hotels, many restaurants and shopping. Will stay at the Whaler again! Now for the beware: the unit itself is nice. That said, at the whaler, Tower two, odd number rooms face the whaler shopping center. So when you step outside, you are greeted by the views in the picture AND by very loud industrial HVAC fans that drown out any ocean waves. This really killed the experience of sitting outside and enjoying the view and was super disappointing. Pick tower 1 to be safe, and even number units that face the courtyard.
Ted K.
August 2025