My 6th Palms rental and the worse one ever. Stayed for one month Feb/25. Bonnie was very responsive. However, no resolution. We declined an extra clean because it was inconvenient so purchased a mop and bleach to wash floors. I was told that new appliances would be purchased and blinds were going to be replaced in April. Carpets and floors were so dirty we all had to wear indoor shoes. No ice maker (reservoir broken and someone tried to put tape over it to repair). Same with broken shelving and drawers in refrigerator. Washer was moldy so we bought a drum cleaner and used bleach on the rubber seal to clean. Dryer door falling off. We washed bathmats ourselves and I put other dirty mats on lanai. THEN cockroaches! Again Bonnie was very responsive but after sending in Area Manager to look we didn’t hear another word about it. I honestly just wanted to enjoy my vacation and make the most of it. Moving to a new location wasn’t within our budget nor easy to find, I looked. And, we had paid to stay in 504. I read all the reviews before booking, nothing indicated the filth. We lived with a giant LIVE cockroach under the kitchen sink and had to keep the garbage in the open and dispose of outside before bed. Not to mention several live and dead roaches throughout the unit. The ceilings had been nicely painted with new fans, beds were clean and bathrooms new but overall very dissatisfied with cleanliness and repair of unit and resolution of concerns so would not recommend.
Sherri G.
March 2025
We really enjoyed our stay here, the layout of this property is excellent, especially with the bedroom located on the lower level, and the location was very good. The kitchen had everything we needed and the lanai is big and shaded with wonderful views. Bedroom was very comfortable (excellent king bed) and the room set up was ideal. I would give 10/10 but the road noise is excessive and if you aren’t okay with the noise it will bother you a lot.
Dwayne R.
March 2025
We have been staying at The Palms at Wailea for several winters. Roxann’s unit is very well-equipped and comfortable . We have already booked it again for winter 2026. The Palms is a beautiful property with easy access to all the amenities and beaches in the Kihei /Wailea area.There are a few steps to the front door and some road noise at certain times of day (mainly when shifts change at the Wailea hotels. But it is very quiet after “Maui Midnight” (9:00 pm).
Britann M.
March 2025
This Palms unit is amazing. The most well equipped condo we have ever had on Maui. Thank you for providing all we needed & more. We hope to secure this unit for future travels.
Tammi H.
March 2025
We stayed at property for 3 weeks, very nice, clean and very responsive to our request for a new sun umbrella and delivered it right away. Very accurate description of property, great location. Some road noise, but not terrible and hard to avoid. Very nice property with well kept grounds and pool area. Would stay again.
Jackie R.
March 2025
Good location, very comfortable and well appointed. Road noise can be a bit annoying at times, but not a problem
Simon N.
March 2025
We have stayed at this condo before and have always found it clean, the kitchen well equipped and the beds comfortable. For us the location is in the area that we like close to beaches,restaurants and shopping.
Sherry G.
March 2025
quiet, relaxation, in one of the greatest palces on earth. the unit could not have been nicer
Rick H.
March 2025
We have stayed at the Palms of Wailea many times and this property is the nicest unit by far. The ground floor unit is in the inner ring of units so there is no traffic noise and the unit faces the landscaped area with a running stream that is quiet also. It is also close to the pool but far enough away so the pool noise is minimal. It is a quick 5 minute walk to one of the nicest beaches in south maui (Keawakapu).The unit is furnished nicely and very spacious. The kitchen was well stocked. The lanai is large and is shaded all day. The Unit has a porta crib, plenty of beach chairs, beach towels, and boogie boards. Our stay in this unit was a wonderful experience for our party of 6 (4 adults, 1 -13 yo and 1 - 2yo). We made sure to reserve the unit for next year during our stay there.
Scott B.
March 2025
We really enjoyed our stay at Rose's property. It's very clean and beautifully updated. We will definitely come back again. Thank you so much!!
Kathryn M.
March 2025
The home was comfortable and clean!
Candace C.
March 2025
The home was comfortable and clean!
Candace C.
March 2025
Beautiful place and excellent area! It was great for our little family. Plenty spacious and bright. The pool and grounds were beautiful and beaches were just down the road. The wifi was spotty which would be a challenge if you were trying to do any work, facetime etc. All in all, we would absolutely rent here again!
Jake W.
March 2025
This was our second time staying in this home. It was a great time and we would gladly stay there again in the future.
Justin G.
March 2025
Excellent location to beach, restaurants.Well kept and air conditioning was a plus!Some road noise, condo sits to back of property close to high traffic area.Would stay here again.
Lance O.
March 2025
Spacious, beautiful understated decor, everything we might want or need, nice partial view of ocean, sunset, clean. Highly recommend!
William R.
March 2025
Great location and good space
John W.
March 2025
My family of four had a great stay in this condo. The Palms is a beautiful property, very well maintained. We felt very relaxed in the condo - it was cool and comfortable. We loved eating meals on the lanai and watching the sunset. My kids could have spent all day every day in the pool. We would love to come back!
Lindsay M.
March 2025
This condo was great for our family of four. We loved the complex, location, grounds, nearby beaches and South Maui area. The grills were nice to have and very clean. The pool grounds were very nice. The condo is well stocked with plenty of supplies (beach supplies, kitchen items, linens), has a great balcony, great AC and is quiet. The only negative we encountered is that the second bedroom is not completely walled off from the living room - it is separated by sliding doors, which was fine for our kids but means the room is (a) not 100% private, and (b) susceptible to noise infiltration from the kitchen / living room area. We would go back in a heartbeat!!
eric g.
March 2025
This unit was a wonderful place to stay as we gathered with family in beautiful south Maui.
William R.
March 2025
Wonderful stay. Rose is a super goat for sure. Great property excellent area.
Roger B.
March 2025
Family of 3 stayed for three nights. Great location close to the pool. The unit was very spacious with large bedrooms and living area. Very comfortable and beautiful grounds
Jessica L.
March 2025
Loved our week, would have stayed longer if available. Will definitely come back
Kendall W.
March 2025
The condo is fantastic. It was very clean and nicely updated. It is close to the pool which we loved. The complex is very well maintained. The lanai is huge and we thoroughly enjoyed it. There were beach chairs, umbrellas and beach towels that were provided which was perfect for our beach days. We loved staying here and will be back again.
shauna f.
March 2025
We stayed for the month of February and had an amazing stay! Property is exactly as advertised. Very clean, great location, and beautiful lanai. Our host Jillian was a great communicator and went above and beyond to accommodate us! We loved our stay here, can’t wait to come back! In comparison to what other properties rent for in Maui, this is an amazing place for the price! Highly recommend!
Sherry D.
March 2025
My husband and I stayed here 10 days and really loved our time at this nicely decorated, well located condo, being close to numerous beaches, shops and restaurants. The unit is very well stocked with everything you need.Mandy was absolutely fantastic in her communication and response time !We would highly recommend this unit at the Palms and hope to return again in the near future!
Betty W.
March 2025
Jillian is a fabulous VRBO host, communication was excellent with quick response to any questions. Our family of 6 spent 11 nights and enjoyed every minute. The check in/out process is very simple. The unit is updated with modern decor, clean and well stocked in all areas. There is air conditioning in both bedrooms and the main living area. The kitchen had everything we needed including a crock pot and a vita mix. There was laundry pods to do laundry. The unit also has everything you needed for the beach including beach chairs, umbrellas, boogie boards, beach towels and freezer packs for the cooler. Parking was directly out front from the unit. The pool was close and perfect to watch the sunset. We would definitely rent this unit or one of three units that Jillian owns for our next family trip to Hawaii!
Bobbe H.
February 2025
Well stocked and very comfortable. Enjoyed our stay very much!
Ryan A.
February 2025
This is one of the less "upgraded" units at the Palms. It has a nice garden level deck, but with no view and in the shade all day.It does however have easy access to the sunny pool area, and a short walk to the bottom of the property and across to probably the best beach on this side of Maui.
John A.
February 2025
The Unit was wonderfully supplied with beach, bathroom, kitchen needs. The location to the pool and beach was perfect. The Master bed frame should be replaced it's dangerous and the bed is worn and uncomfortable.The master bedroom needs blackout curtains since it's next to the the public walkway to the pool and there is no privacy. The pull out bed/couch also is uncomfortable. We liked the unit location and most of the furnishings.
Sandra R.
February 2025
Unit was spacious, very clean, and well stocked.Property was professionally managed and management was very responsive. Loved the location close to the beach, Wailea and Kihei. Within the property, the unit was conveniently located close to the pool.
Sarina Y.
February 2025
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This place was great for our family of eight. we were very comfortable with the space. The pros outweighed the cons on this one. We really liked the heat pump unit instead of having a normal A/C. The beds are comfortable. Overall there is too much of the owner's stuff everywhere. It's a bit cluttered. Some things are updated and some things are old. I can imagine it must be difficult though to upkeep and maintain a rental so the owners are doing well with that. Some future upgrades could be - get rid of the entertainment center and mount a bigger TV on the living room wall with media storage underneath, install fans in the bathrooms, and maybe a bigger hot water tank. (all 8 of use could not shower consecutively and we take fast showers) Also, the road noise can be loud in the evening. It is an uphill walk to the nice pool. Overall though, we would stay here again.Bello Realty was very kind and patient with us. they are great to rent from.
pjjordanfam
February 2025
We came for a family vacation and we loved every bit of it!!
Christina H.
February 2025
Everything was good.
Dan T.
February 2025
Wonderful 2 weeks in Maui. Great location- walkable to restaurants, shopping, the beach, golf and tennis. Beautiful view, very peaceful location. The condo is clean, plenty of room but there was just 2 of us. Will definitely rebook on our next trip to Maui!
Glenn M.
February 2025
Enjoyable stay would book again
Joseph C.
February 2025
This was our second time staying in Paul’s condo and we would book again. The condo is just as described and the ocean view is spectacular. The Palms at Wailea is beautiful with immaculate grounds and an ocean view pool. Thanks so much for another great stay, Paul!
Julie G.
February 2025
The condo was just as advertised. Clean and well equipped. The owner was very attentive and made us feel very welcome.
Damon B.
February 2025
comfortable two bedroom with two bathrooms; plenty of space for us and our toddler. beautiful outdoor area. easy communication with host.
Maysam K.
February 2025
Wonderful stay, the place was clean and had everything we needed. Enjoyed sunsets from the deck and easy walks to the beach. Would definitely stay again!
Kelly G.
February 2025
Location (The Palms at Wailea) was nice and quieter than most I seen. There is an awesome walk path with awesome ocean views (Wailea oceanfront beach walk) just a short distance away (starts at Aldaz resort) and beach is about 1/2 mile walk. The condo is on corner to entrance though so quite busy with other owners/renters leaving or entering property (driving and walking). The lanai is nice and big but is totally shaded and faces the road and other condos so not much to look at. The condo itself is fully stocked with kitchen appliances, utensils etc, plenty of linens and other misc in closets like scuba gear, lawn chairs etc. but we didn’t use. The bedroom is a nice size with a comfortable mattress and pillows. The owner responded in a prompt manner with any questions.
Karen W.
February 2025
Very comfortable, lots of room, the kitchen had just about anything you might need. The host was great to work with. We would definitely stay here again!
Cindi E.
February 2025
As described, the place was clean, comfortable, well appointed, and close to the beach & golf. The property was open and inviting. The outdoor BBQs were within a short walk and cleaned often. We loved it. We will return soon.
Steve K.
February 2025
Very much enjoyed the Palms
Colleen F.
February 2025
This unit was great for our family of 6. We had our two youngest (9 & 12) sharing the pullout coach. Location is great and we spent most of the time at the south beaches. The pool rules are no joke (there is someone there always reminding kids to play quietly etc) so that can be annoying for some if they are not expecting it. The beds are very soft (too soft for us but if you prefer soft they are right for you). The unti has lots of roomTo move around and ground floor was great to have for playing outside or having dinner together on the deck.
heidi f.
February 2025
This place was great. Clean and spacious and well accommodated with AC. Our first time to Maui and while friends recommended Kihei I ended up preferring Wailea because overall it was just a nicer area. Places to walk, easy but drivable access to beach, quiet and nice places to shop and eat. The Palms was a very quiet and clean complex just down the road from Wailea Shopping Center (walkable - msybe 10 to 15 min). We did not use the onsite pool because the beaches are so epic, but it looked nice and clean. And it’s directly across the parking lot. Lots of beach gear so really no need to bring anything. We had snorkel gear but we didn’t need it. My only recommendation is plastic cups for adult bevy’s or tumblers for beach drinks and water. Anyways we would love to return.
JENNIFER K.
February 2025
Wonderful stay, as advertised, owner is very timely and helpful with any requests. The lanai is such a great place to spend time on, especially mornings and early evenings. Would definitely stay here again.
Dave E.
February 2025
All good except a worker drove a very noisy exhaust at 6am every morning. I did complain and he cut out some of his exhaust!!
Frances H.
February 2025
Beautiful location and good space. Close to good beaches. Great communal BBQ. Needs a few kitchen items but otherwise a great place.
John W.
February 2025
Great
Dan T.
February 2025