Michelle A. B.
December 2023
Mahalo! We can’t wait to be back!
Michelle A. B.
December 2023
Mahalo! We can’t wait to be back!
James S.
December 2023
Excellent location
James S.
December 2023
Excellent location
Caillie D.
August 2023
We arrived a day before the Maui fires started, unfortunately. I really really hope the property owners open up their home to people who have lost theirs in the fire. We met dozens of evacuees around Napili who need help and could really benefit from this lovely condo.
The apartment is beautiful and had a surprising amount of things that came in handy during the crisis when we were without power or cell service, in case that's important to you. The bed was soft and comfortable. We will definitely stay again, but hopefully this property is used in service of the community first.
Christy
July 2023
We had so much fun in Maui and this condo was the perfect spot for our family. The condo is super close to a beautiful beach, has two pools on the property, and has so many great places nearby. The condo was very clean, cute, and well maintained and had everything we needed for our 10 day stay. We will stay here again and again.
Debbie & Steve
July 2023
Great location!! With close access to the most amazing beach and great restaurants. The condo was super clean, and cozy with a very comfortable bed!! and equipped with all the essentials for a home away from home. Including beach chairs, umbrella, cooler and snorkel gear. We Loved the easy access to the pool and BBQ from our lanai. Thank you for making our 40th Anniversary super special and filled with ALOHA🏝 Looking forward to staying here again!!
Caryn R.
May 2023
This condo is cute and quaint, however, entirely too cluttered with nonessential items that need to be removed. The Murphy bed is absolutely horrible. They need to rip it from the walls and never look back again! My back is absolutely killing me as it feels like I’ve slept on a piece of plywood for a week. I think sleeping on the floor would’ve been better. This condo does not sleep three there is no other bed here the couch does not pull out, because I was hoping the couch did pull out, so I could sleep in it as the bed was terrible, so I made the best of it and slept at the pool. The kitchen is great. It has tons of amenities but a little too much I think as there is no storage for groceries if you were to stay here for more than a week you would need a place to put food, and there is nowhere to put food , the closets are cluttered and locked and little space for renters items The window above the door permits lighting from the outside to come in every night and keeps you awake so if the bed doesn’t keep you awake the light will. I’ve stayed here many many times, at different condos and most frequently here by the back pool and I absolutely love it. The new floors and new carpet in the living area is beautiful but the owners really need to rethink a few things and update and D clutter this condo. Otherwise it’s perfect.
Tamara C.
February 2023
The location was ok, by the back pool, which we knew and were fine with. On arrival the kitchen counters were dirty, the woodwork in the bathroom was dirty. The Murphy bed was hard and not comfortable. The outside edges of the Murphy bed are sharp and dangerous. It’s been posted numerous times before, but obviously still not address. We enjoyed the location to the back pool, which wasn’t open one day because of tree maintenance, completely understandable. Carpet was dirty. This is a unit that is clearly maintained for owner revenue gain. Throw some paint on the walls, make a cleaning effort. Been to Hawaii many times. Never stay here again, clearly won’t recommend
Elisha N.
February 2023
The location and the resort was great. However, the bed was like sleeping on concrete and there wasn’t even enough toilet paper for one week they gave us one roll. There was no chairs or anything extra just the basics.
Tracy G.
January 2023
We had a great stay
Cody H.
January 2023
This is is our third time staying at Napili Shores and it never disappoints. The grounds are always immaculate and the proximity to beaches and things to do is great. The condo itself was clean and had everything we needed for our stay. We would definitely consider staying here again.
debbie k.
December 2022
We wanted to stay somewhere close to napili bay and this was perfect. The unit was amazingly well stocked. We could have stayed a couple weeks. There were a number of nice things to have that are not always included. Ex. Coffee grinder, beaters, , lighter for bbq…
Joan B.
November 2022
The view from the property was spectacular and the place was clean and very nice.
Kang San L.
November 2022
It was just front of pool like a full villa~! I think the host serious to kitchen that was realy goood! And the room was clean~ I’m very satisfied of it. thank you for making my trip wonderful~~!
Michael M.
October 2022
Napili Shores D125 was perfect for our 2 week stay. Well stocked, clean, comfortable and again a great location for all island activities. You cannot beat the location. Itrip checked with us on arrival via email and departure and all was good then and throughout out stay. We would stay here again in a heartbeat. Mahalo again for helping make the trip memorable. Michael and Rita.
Connie K.
October 2022
The property was very beautiful the condo was very clean and well stocked with everything that we needed for our stay. It was very convenient to all there was to do around the town and beaches. The swimming pool was very close and clean and the staff at the front office was very friendly and helpful we had a very wonderful stay would stay there again.
Kevin H.
October 2022
The carpet was very dirty and the bed was not comfortable. Paying a $75 fee at the front desk just to get the key and the parking pass did not seem worth it. One plus was the place had beach chairs.
Angel A.
October 2022
We are regular visitors to Maui and have stayed at Napili Shores for most of those visits. As such, we've seen the steady progression of changes in the condos and grounds--both from age and level of care.
Condo D-125: Nice location directly across from the pool/hot tub and BBQs. The condo is a studio with a murphy bed and love seat sofa. The murphy bed has a mattress that is not suitable for longer stays--uncomfortable after 2 weeks. The bed frame also sticks out at the bottom and was kicked more than once during our stay--it's a hazard. The love seat sofa does NOT make into a bed for a third person. The condo is partially carpeted; tile comprises the kitchen and bathroom. The carpet cleanliness was questionable as there was no vacuum available for daily upkeep. Tile floors needed appeared to be original and could have used a good scrubbing, not just mopping. Kitchen sink faucet was leaking around the base, aerator was filthy/moldy, bathroom sink was clogged (we plunged it during our stay), area behind the murphy bed was dirty, and the guest closet was cluttered with little space for guest use. The remodeled shower was nice and spacious. Overall, there was lots of clutter that needs to be weeded out by the owner (kitchen ware, furniture, etc.). The condo is nice...just needs some deep cleaning, reorganization, and some updating. Bottomline: We will certainly return and likely rent this condo again...some TLC and serious reorganization can make it a gem.
Napili Shores: When we first started staying at Napili Shores, you would see the maintenance staff regularly raking/grooming the grounds and facilities. Since that time, we seen a slow decline in time and attention to detail. Light fixtures were broken, lawns not raked, stepping stones sunk beneath the lawn, painting needed...just the little things that can quickly get out of hand if not handled routinely. Pride in workmanship.
August 2022
This is my 5th time staying at Napili Shores. Love having a ground floor unit and having the heated pool and hot tub very close for a dip at the end of our days and for our kids to use. Our kids made friends at the pool and nearby ground floor units. Unit was as pictured and as expected. Bathroom nicely updated.
Warning for future renters to put a pillow or something on the ground at the corner of the bed closest to the couch as we all stubbed our toes there, and unfortunately I broke my pinky toe on it the second day of our trip.
The management company was very prompt with the couple things we needed - the aero-bed mentioned in description was not in the unit, but they brought it within 15 minutes the first evening of our stay. It was a twin, but very deep, almost as high as the murphy bed. They also had someone out quickly to replace the lanai light bulb and fix the bathroom sliding door that was stuck.
The unit did have a few extras we weren't expecting that had been left by others, like laundry detergent under the bathroom sink, cleaning spray, salt and pepper.
Gazebo is a yummy breakfast and worth the wait one day of the trip. LOVE the banana mac nut pancakes with the coconut syrup. Also, can get to go orders. A full to-go order of the fried rice was a meal for our family of 4, and we had leftovers! It was so good and so large!! Across the beach at Napili Kai is the Sea House Restaurant, which is another great breakfast location, with no wait and beautiful views. I believe they are open for lunch/dinner as well, but we didn't try that.
Another wonderful Maui vacation! (minus the broken toe!)
Deb B.
August 2022
Property was very clean, lots of extras like beach chairs, umbrella, etc. Our only wish would be that the Murphy bed be replaced with a regular bed. We had to sleep in reverse because the bed sloped down towards the headboard. But location and Napili Shores is excellent.
Jacob I.
July 2022
This place was perfect for us. It felt like a very modest, no frills condo complex that allowed us to feel separated from the typical touristy bustle of places like kaanapali. I much preferred this place to any large hotel as far as the staff, other guests, and amenities. It felt like a home away from home rather than a tourist destination. Very laid back atmosphere, restaurant in the complex was extremely affordable ($1 mimosas for breakfast, meals can easily be had for less than $20, daily happy hours, etc), rental shop right next to the restaurant was super convenient for paddle or surfboards, beach was extremely easy to walk to. Napili Market is right up the street and is an awesome grocery store with fresh food daily. The room was a bit "outdated" as other reviews stated but it honestly felt perfect to us. The only thing I might recommend is having the AC unit serviced or refreshed, sometimes we couldn't cool down the room quite as much as we wanted to. We would absolutely stay here again, and honestly would prefer to stay here again if coming back to Maui, compared to many other places we've stayed.
Matt S.
May 2022
Awesome property
Patricia W.
May 2022
The unit is well stocked with everything you’ll need. The listing doesn’t mention that it comes with Tommy Bahama beach chairs and beach towels. We were surprised to find in the closet were two full face snorkel masks/flippers, sand toys, an insulated bag for picnics, a styrofoam cooler, great WiFi…..and of course all right on Napili bay. Excellent snorkeling and beautiful sunsets.
Christina T.
April 2022
We had a wonderful time., enjoying the location right across from the lovely pool and barbecues.
The unit could use new carpeting (stained and dirty looking), and furniture (very worn). The mattress could also use upgrading. The bathroom has been remodeled and is very nice. The kitchen has everything you need. We found itrip easy to work with.
Sabrina C.
April 2022
We absolutely loved this condo. It was a very short walk to my favorite beach and steps from the pool. We needed more blankets and pillows and they came within a couple hours. I appreciated that there was enough paper towels toilet dish soap etc to get through the stay. Great place to rent with kids!
Susan S.
March 2022
great location, all essentials in the condo, very comfortable place
Dan G.
March 2022
Napili Bay is amazing and this property is right next door. Bus stop to Lahaina and others right close by. Turo cars available for drop off near by.
The unit was very clean and right next to pool. If you want a super quiet unit then move off the pool. Gazebo restaurant is super yummy and on property. Turn down fridge and ice maker at night if light sleeper. Bathroom is very spacious. Lots of extras w this unit like chairs, masks, umbrella.
M K.
March 2022
Clean, basic unit, well outfitted kitchen and plenty of bath towels. Only two beach towels, a few more would have been great and the beach chairs were pretty flimsy (compared with what we saw others units had). Management responded quickly to our request for another blanket. Grounds and pools well maintained. Great hideaway location far from the maddening crowds of other areas.
Kristi W.
February 2022
We booked this condo, but were contacted by the management company a few days before our trip as there was an issue with the condo. We were moved to another similar unit. Can't review this unit, but unit we ended up in, management and complex are all nice and conveniently located.
Jill L.
January 2022
I love staying at Napili shores. This condo was easy to the beach and next to the pool. I love the first floor since I dive and then leave my gear to dry on the lanai.
very clean, has a boogie board and lights under the cabinets to avoid those bright lights to do underwater camera prep.
Spoke to someone on the phone prior to the trip because I couldn't make the payment work on line. The nicest Aloha personal relationship. Aloha and Mahalo!
Susan O.
November 2021
Making this short, I was not as happy asi have been in the past visits.
. Good news, it was clean.
Bad news, wifi NEVER WORKED…..it was very frustrating…..had to use wifi from my friends room……there was also no instructions on how to theairfan
There was ants continually on the sink……
The rest was ok…..plenty of towels……
Bob
November 2021
Yes, it was a 5-Star stay! We were greeted at the condo with an employee who gave us a new, unwrapped blanket who said it may get chilly. Great service. We called the help line once and got a quick and courteous response...also good. The unit was basic, clean and just what we needed to get a few hours sleep before the next adventure. Lord willing, we will book this location in the future. Thanks iTrip for the great service. Bob & Jan, Orange County, CA
Susan O.
November 2021
Making this short, I was not as happy asi have been in the past visits.
. Good news, it was clean.
Bad news, wifi NEVER WORKED…..it was very frustrating…..had to use wifi from my friends room……there was also no instructions on how to theairfan
There was ants continually on the sink……
The rest was ok…..plenty of towels……
Bob
November 2021
Yes, it was a 5-Star stay! We were greeted at the condo with an employee who gave us a new, unwrapped blanket who said it may get chilly. Great service. We called the help line once and got a quick and courteous response...also good. The unit was basic, clean and just what we needed to get a few hours sleep before the next adventure. Lord willing, we will book this location in the future. Thanks iTrip for the great service. Bob & Jan, Orange County, CA
Kevin W.
October 2021
We spent 6 nights. The unit was clean and well equipped. We loved the location as there are wonderful beaches to swim and snorkel right there. It's also close to the Gazebo Restaurant and Sea House Restaurant, both very good. The complex is beautifully maintained. The only trouble we had was trying to contact the property management trying to find our parking pass and laundry room key. No call back or text from them, ever. We eventually found inside a notebook on the table. Wish we'd been told ahead to look there. The only "negative" was the noise of the pool filter, as it's across ftom the pool.
Gabriela V.
October 2021
Place was clean and had access to the beach.
nancy C.
August 2021
Poor internet connection.. Great otherwise.
Wendy
July 2021
Hello to all that read these reviews. I have had the pleasure of staying at Napili Shores resort four times. Two of those trips were through iTrip vacations. Throughout the process I have had constant contact with iTrip. This year, as you can imagine, there were times when I was worried our trip would be canceled. iTrip updated me throughout the six moths leading to our departure. When We got to Maui, our room was waiting for our arrival, the lights were on, the TV was playing the Hawaiian channel and the room was nice and cool. Hand sanitizer, beach towels and a nice welcome note was on the kitchen table. It was these small details that made this experience more special. If you are the type that likes housekeeping to come make your bed and bring fresh towels each day, those accommodations are available to you. I like my privacy and prefer to wash my own towels and that is also an option. Even though I have been to Maui four times and iTrip Maui has only accommodated us two of those trips, it has been a great experience and pleasure working with them. Thank You
DelRene D.
June 2021
Napili Shores, D125 met all of our needs. The Murphy Bed was a nice addition - it allowed lots of space during the day. The sofa and chair were especially comfortable! The kitchen was well stocked with anything we needed for cooking. Thank-you!
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