Dawn B.
June 2023
We book rentals with VRBO often and our experience was BY FAR the worst experience we've ever had.
After a long day traveling to Maui, we arrived a little early, so contacted the property owner, hoping we might be able to get in an hour or so prior to the 4p check in time. That wasn’t possible, as the cleaners needed all of that time to clean and prepare the rental for the next users (us.) Understandable.
We finally get into our rental and the first place I went was the master bathroom. The toilet had diarrhea splattered all over it & there was no shower curtain.
Getting settled in, we opened the curtains to the lanai, only to find a sign telling us that it was closed and was taped off. One of the main reasons we chose this rental was for the ocean view from the lanai for our mother who has issues getting around. This was suppose to be a dream come true for her.
They also neglected to tell us that there was major renovations occurring at the facility. Heavy equipment, lots of loud drilling and banging going on … ALL DAY, EVERY DAY. And I do have pics and video to back up all of my claims.
There were cockroaches, yes alive, in the kitchen. The last one I saw was in the silverware drawer.
The ultimate kicker ….. when I contacted the owner to address the issues, they sent me a $300 refund for the inconvenience. THAT IS INSULTING, at best.
This was disappointing. I’ve stayed at Honua Kai 2 previous times and will go back there from now on.
Richard D.
June 2023
I can't say enough about the location and the resort. Maui has to be the most relaxing and beautiful place I have ever been. We could go snorkeling at any beach we went to, and each time we went we saw an abundance of colorful fish, turtles, eels and even spotted an octopus. If the beach isn't your thing then just turn around and you'll see the awesome scenery of mountain ridges that are full of hiking trails and waterfalls. The resort was just as impressive. There were two swimming pools, one with beautiful plants and water features that families with children were enjoying, and one right next to the beach and with an awesome view of the neighboring islands that was breathtaking at sunset. The staff at the resort were extremely pleasant, helpful and very knowledgeable if you needed info for activities outside the resort. I will say I was a little disappointed with a few things about the appartment we stayed in. The resort was in the process of replacing several of the balconies so the days were full of construction noise, but it really wasn't a problem since our plans kept us outside the majority of our time there. What truly was unfortunate was the place had roaches. We contacted the owners who did get someone to come spray rather quickly. I don't blame the owners for the roaches. I'm willing to bet they came from a neighboring apartment since the place was clean and no food is stored there. I would definitely stay there again. Once the roaches move out.
Richard S.
May 2023
Construction noise not revealed, they said the washer/dryer didn’t work, but they didn’t mention that the dishwasher didn’t work, the cold water in master bath was shut off, certain outlets didn’t work, there were 3 hair dryers in the unit but only 1 worked, outdated furniture was very uncomfortable, and there are cockroaches in the unit! Now if I owned this unit and it isn’t maintained, I would find a new management company to oversee my unit, we will not be using this condo again!
Amy H.
May 2023
The unit was clean and the property manager was responsive. The unit is set farther back from the ocean than the pictures show, but had a nice view. Note that the unit is immediately above a parking lot that is used by many service vehicles and trucks. There was a lot of noise from this.
As the other reviewer‘s noted, the furniture in this unit is terribly uncomfortable (both inside and out) and needs to be replaced. The bedding in the master bedroom does not fit appropriately and required us to remake the bed every morning. The beach chairs and umbrellas are not in working condition (but easily rented from the resort). While this unit seems to be significantly less expensive than similar units, I would not rent again due to the noise and serious lack of comfort in the furnishings.
Robert K.
April 2023
The family trip was excellent. We were in the perfect location in Maui near great shopping and great restaurants, and most importantly the beach. The resort had all the amenities of any big resort. The unit was the perfect size for our family of five. Enough beds and space for everyone. Maui was great and. I highly recommend getting out and hitting the town and the beach daily.
Our communication with the owners was very good. They were very responsive to our needs and made us feel like they care about each guest that stays in their home. We had a few requests and they were very accommodating and helped us feel comfortable while on vacation.
We would highly recommend Hawaii and this home in Maui for your families vacation.
Aloha
Patricia H.
March 2023
This condo did not match the listing description or pictures. Springs in couch are gone and additional chair is too hard to sit in comfortably. Glass in kitchen table has been replaced but is not level with the table so dishes sit uneven on the table and rock back and forth when eating. Sheets and mattress cover did not fit king bed properly and all bedding is worn. No extra blankets available. Pull out couch had two fitted sheets and no pillows. Pillows are flat and hard in bedrooms. Dishwasher does not work. Washer only works if the breaker is reset. Shower liners are moldy. Kitchen pots and pans are in poor shape. Stayed for three weeks with no mid stay cleaning service but paid cleaning fees. Building in general needs work as it is very tired looking including the grounds. No beach in front is a deterrent to stay there again. This is not an inclusive feeling property. Aston not willing to provide service to private renters including the refusal to allow us to use a luggage cart to get our luggage and groceries to the unit. Would not rent this unit or stay at the property again.
Eve F.
February 2023
Condo was quite nice and well set up for 2 to 4 people. Good kitchen, comfy big beds. Only critique is, couch and easy chair are very uncomfortable. Replace them an all would be right in the place.
Lucita V.
February 2023
It was smooth
Dominic P.
November 2022
The condo and property are both amazing. Clean and comfortable. Nice boogie boards, chairs, beach bags, and umbrellas in closet to borrow. The view from the lanai was even better than in the picture!
Steve W.
November 2022
It was great location, and the facilities were awesome
trista m.
October 2022
Great location, right on the beach with everything you need in walking distance. Great price considering the prices of the places around us where almost double for a nights stay. Clean, quiet, and everything we could have needed was there to use. Definitely would recommended.
Wayne
October 2022
Good location with several restaurants, stores in walking distance. Nice accomodations.
Margaret R.
September 2022
We found empty bottles under the bed. The glass doors were not clean with hand prints all over. Dirt and dust on the floors. Something black in back of the couch. Bathroom tubs dirty. Was told to contact housekeeping but when they called back we were not available. Put up with the issues to enjoy our vacation on not deal with the problems.
Sameena Z.
September 2022
Clean, simple condo in a great location close to all of the West Maui eats/excursions. The furniture was a little dated/used appearance but the beds were comfortable and kitchen was clean. They provided starter laundry/shampoo/soap/lotions which was great. They also had a closet with boards/beach gear to use. The resort was nice with a great pool. The beach is a little small, but great spot to go in the water and watch the beautiful sunset every evening.
Central air kept the condo nice and cool. The elevator was a great plus for 7th floor condo.
Chris W.
July 2022
Great resort and unbeatable location. Everything you need within walking distance. Very efficient check in and check out process! Will be back.
Natalie G.
July 2022
We enjoyed staying in this condo very much with our two teens 14 and 16. Everything was clean and there were plenty of dishes etc. The only downside we’re the beds and pillows. They were so hard and the pillows were as well. Otherwise we enjoyed Kaanapali Shores very much!
George H.
June 2022
Everything was as described. Property is beautiful and the condo is also fantastic. We sat on the porch every morning and had coffee. One thing, if you need strong internet for work and for anything else it is pretty spotty. Otherwise everything was perfect.
Amber D.
May 2022
Great location nice pool for the kids. Great views from condo but beds a bit hard and uncomfortable.
Mary L.
April 2022
Ample space for the four of us. Fully stocked kitchen with kinds of equipment. Beautiful resort and pool area with an easy short walk to the ocean. A closet had all kinds of beach equipment. Owner was extremely responsive.
So glad we booked our stay here.
erin j.
March 2022
We had a great time staying in this condo and on this resort. It was clean, fun, beautiful view, great pools and in an awesome location. A huge bonus for our family with smaller kids were the beach chairs, umbrellas, snorkel gear and binoculars that were in the closet for us to use. It was so great to not have to go on a search for that stuff. We would definitely stay again, thank you!!
Christopher M.
March 2022
We completed our Rental process online completely, and the check-in procedure was super easy. Staff at this location we're off the charts friendly. I will have to say the on property restaurant was surprisingly good and the pool area is immaculate and very cool. Is just okay, but a very short drive up the road is Slaughterhouse Beach which is excellent. The overall proximity to everything Maui was really good. We will come back to this location and request the same unit. Looking at also came with three Boogie boards, a beach umbrella and a small soft side cooler which had a stuck zipper. In the kitchen was properly equipped and we did do breakfast in the mornings.
Jan G.
March 2022
We thoroughly enjoyed our stay in #716 at Aston Kaanapali Shores. The condo is clean, well appointed, and in a great location! We loved watching whales from the windows when we woke up. Both bedrooms and the patio windows face the channel. The grocery store across the street was very convenient, and we enjoyed the food trucks just outside the property and the shave ice as well. Be advised that there is no longer a beach in front of the lower pool, however.
Tammy W.
March 2022
We loved the view, having two bathrooms a bonus, the easiness to come and go as we please. Whale watching, swimmin, shopping all close by.
Harri B.
December 2021
Excellent in every way! Well maybe needs bigger coffee mugs while sipping coffee looking at the views!!!! Gorgeous…thank you!
Sherrill
September 2021
This was a very convenient and large condo. Perfect for our family stay.
Mark B.
September 2021
The biggest mistake I made with booking this property was spoiling my family by staying at Honua Kai multiple times prior to our stay here. It is a nice place and my standards must be lower than theirs since it seemed like a perfectly fine place to me. The pictures were accurate, but the place felt a little smaller than the pictures portray. There were a few broken or maintenance issues that needed to be addressed, but I found if you need anything during your stay, use the VRBO message app, and the owner is extremely responsive. The view is outstanding and I spend most of my time while vacationing on Maui on the lanai. The furniture and beds could use some updating as the cushions are pretty worn down on the couch and living room chair. In our family, some run warm and some run cold in respect to interior temperature. That being said, we definitely could've used some blankets for the beds. They did not have any in the unit. If you have someone who runs on the cooler side, I would recommend picking up some blankets at WalMart before you head to the condo. For those with small children, there are plenty of beach toys and two Boogie boards. They also have 5 chairs, but unfortunately they are not the Tommy Bahama comfortable chairs we enjoyed at other properties. They are lower seat chairs that were uncomfortable even for our kids since once you sit down, you are pretty much sitting on the sand. There is plenty of cookware and I cooked multiple meals in the kitchen for a family of 6. There was a noticeable musty smell in the condo, but it didn't bother me as much as rest of my family. Bottom line, this place is a great value for the money. The biggest inconveniences we encountered, we overcame by buying blankets, a couple of better pillows, and rented some better chairs and snorkel gear. The location and view are great, pool by the beach nice, everyone we met around the property was friendly, and the condo is nice, but make sure you set realistic expectations for you and your family that the condo is a 3.5 star accommodation, not a 5 star. If you do that, you will no doubt have a fantastic time.
William T.
August 2021
We loved our time in your unit and the resort feeling was wonderful. The sunset views from the pool side bar was breathtaking. We will be back!
Robert M.
July 2021
This condo has a great location and was very comfortable for a family of 5 (adults and teens). Views were spectacular and the resort was well maintained (although it could use some updating). Beach is small but Kaanapali Beach is only 5 minutes down the road. Only recommendations is to add extra pillows and blankets for the beds and pull out sofa. Would definitely stay here again.
Anne R.
June 2021
Such a lovely condo! Very well equipped kitchen (could use new non stick pots and pans, they’re all very scratched). Tons of space, excellent location. There’s a camera on the ceiling to the left of the sliding doors. Extremely creepy.
Maria G.
June 2021
Everything worked out well with this property. The property management company was very responsive. It was me, my husband and our 2 year old. We did have an ocean view but it wasn’t right on the ocean, set back a bit with a parking lot in front of it. The beach right in front of the property was not the best for swimming. Very short and rocky but a decent beach is a short walk. We loved our time in paradise and this fit our needs.
Ann Marie K.
June 2021
Property is all that is advertised. A little outdated (bedding) but clean and neat with all you will need for a condo vacation. The beach is small but nice, pools were nice and could always find a chair. The condo has a closet full of beach stuff (chairs, umbrellas, buckets/shovels, boogie boards). Made it very nice to spend the day at the beach with all of that equipment. Little strip mall in walking distance across the street with a grocery store, nail salon, pizza, ice cream, etc. at the end of the mall is Slappy Cakes a great breakfast spot. Food trucks are right next door open every night. Very convenient. The Aston itself has 3 convenience/gift/shopping stores onsite. Couldn’t get in to the restaurant so I can’t comment on it but the views are of the ocean so book reservations early.
Ben M.
June 2021
This condo was a nice home base for our Maui adventure. We spent most of our time away from the resort, but it was nice coming back to this unit at night. The views from the lanai's were very nice, and the grounds of the resort were very pretty (especially the garden pool area). Ka'anapali beach was a short drive away, and it was wonderful (park at Whaler's Village). Having two bathrooms in the condo was a nice plus as well. Check-in to get our parking pass and pool towels was a convenient process. We felt treated just like a resort guest would be. The concierge for the resort even helped set us set up our biking down Haleakala trip. Overall, I would recommend this place to others looking for a nice home base on the west side of Maui.
February 2014
Everything worked out perfect. The owners are professional and nice. The condo is in good condition and updated. We travelled with another couple & were quite comfortable. There was plenty of room at the pool but not much at the beach.
The location is pretty good. I'd guesstimate that its a 30-45 min walk to the shops & restaurants in kaanapali. There are a few shops and casual restaurants just a 5 min walk to the north though as well. I didn't find these till the last day which was a bummer. The supermarket right across the street is really a great convenience & the prices were reasonable.
I was worried about sending off a check to a stranger & that everything was legitimate but it worked out perfectly. The instructions are spot on. We also received our deposit within a couple weeks after check out.
Jeff H.
December 2013
Condo was easy to set up and make payment. Instructions from owner were spot on, no surprises. The location is fanatastic for multiple reasons:
1. on the West side of the island
2. on the beach, so taking the kids right down to the beach in early morning was a huge plus.
3. 2 pools if needed.
4. a local park right around the corner in walking distant.
5. having a kitchen is what we needed, being able to walk to the market was a great added plus.
6. the staff was excellent, if you needed anything, they were more than happy to help. In fact, Sam the valet even gave us additional beach supplies, even though the unit already supplied them.
7. the unit is updated, clean, washer/dryer, everything we needed.
8. definitely better than staying at a normal hotel, this place was like a resort.
Will be coming back for years to come.
August 2013
We loved the condo, Kaanapali Shores resort and the great view from the lanai! The condo was very clean and well appointed - exceeding our expectations. The owner was a pleasure to deal with and provided excellent service all the way through the process. Our family of four including 2 teenage children had a wonderful time and especially enjoyed the many great snorkeling locations close by. The condo location is a nice home base for the many activities, shopping, restaurants, farmers markets, all within walking distance or a short drive. A great vacation at Kaanapali Shores and would definitely choose this condo again!
February 2013
Nice unit. Comfortable. Pictures are accurate.
Ryan A.
May 2012
We stayed for 10 nights and had a great time. The unit was very comfortable and spacious for our family. We loved the breeze that flowed through day & night. Watching the whales frolic from the balcony was a plus. Great location with shopping across the street. The breakfast at the resort restaurant was very good!
May 2012
Overall, a very enjoyable and relaxing vacation. Very good value in comparison with similar properties in North Ka'anapali. Amazing view from the lanai and front bedroom. The owners were a pleasure to deal with and very accommodating. The unit provided all the comforts of home and it more than met our needs even though it's starting to show it's age a bit. Highly recommend walking down the boardwalk or driving up the coast for better beaches. No hesitation to recommend this unit to others looking for a relaxing getaway.
Jerome T.
April 2012
We spent 8 nights at this condo and enjoyed it tremendously. It was very spacious with lots of room for our family of four. The pictures and description were accurate and we had no issues of any kind. The owner was very professional and our security deposit was refunded promptly after our stay. We would certainly stay here again if we go back to Maui.
November 2011
We had a great time and enjoyed staying in the Condo. It was accurately reflected in the photos and was clean and well-maintained. It easily accommodated four adults. The ocean view from the lanai was enjoyable, relaxing, and quiet. With a grocery store across the street, activities, rental cars, and bus transportation nearby, it was very centrally located. The resort atmosphere with the beach, pool, hot tub, and restaurant on site were great amenities. Overall a great location. We would definitely visit again.
Chris S.
September 2011
We had a great time at this condo! It was exactly as advertised, with a beautiful view of Molokai. It was clean and we had no problems with six people (four adults, two children) staying there. We were able to use the resort facilities, including towels, and there were boogie boards and sand toys in the unit. Having a grocery store across the street was also a plus, since we ate in a fair amount. As a minor recommendation, they could probably use more spoons, but otherwise it was perfect for a relaxing get away.
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.