Glenn W.
February 2025
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Good view, be aware in summer as there is no AC
William H.
November 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
As with all year’s past, This was a wonderful stay. So close to the ocean and pool with spectacular views all day long. All that we could ask for in a Maui Vacation. These units are just feet away from the water without the resort facility feel. I highly recommend these if you’re not looking for the glitz of a fancy resort. Come experience the real feel of Maui. Mahalo
Carol W.
November 2024
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Unit looks dirty cause it needs painting. Sheets are paper thin, polyester, no elastic to hold on bed. Very uncomfortable. Shower needs update. Shower pan is very worn, caulking and lower tiles are mildewed and low water pressure.
Michael B.
September 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit was clean and tidy. Outstanding couch and 5 star bed. Curtains in living room and bedroom should be replaced. Bathroom water pressure needs looking into as it is not up to scratch.
Elizabeth P.
July 2024
The bathroom fan is inefficient and rattles. It’s ridiculously hot in the bathroom. The shower constantly dripped. There were two burners missing on the stove. This place has the most spectacular views though.
The place was adequate
greg m.
March 2024
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great view of ocean on 2nd floor balcony, but Condo was old with outdated appliances and living essentials. Bathroom is old and dirty. Toilet needs replacing. Walk in shower needs replacing. Old electric kitchen stove needs replacing. Very dull kitchen knives. Only 2 raggedy kitchen towels and wash cloths. Balcony sun shade stuck with birds building a nest in it. Bedroom in back noisy with traffic. Perhaps the owners would be interested in this review to do some upgrades? Mahalo for sharing your Condo though!
Sherry M.
March 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
6th year #217. feedback- departure day, asked for late check out. it was a busy day for cleaners, but there were other units unoccupied that she could have cleaned first. Other renters said same thing- long-time renters are working around the cleaners being inflexible rather than the cleaners doing unoccupied units first. Some of these people have been coming 30+ years. Seems like the cleaning people's schedule trumps renter's preferences. I understand sometimes not possible, but the chat is that the cleaning crew is getting more inflexible and doesnt understand customer service. As an aside our unit was cleaner than it has ever been, so kudos to quality cleaning. Any chance management could talk to Maria about the schedule issues. Happy to pay for late check out
Sharon H.
April 2023
Rating Details:
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful stay once again. Whales leaping, reliably lovely weather. Perfection!
Molly C.
June 2022
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Was on the beach
April 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The property is very dated, furniture is old the bed was horrible. The shower pan was black the floors were dirty. However, management was very considerate to our grievances and was disappointed that we didn’t contact them right away to have the unit recleaned. It’s unfortunate but we will not return or recommend to friends and family.
Mary T.
July 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent! Thank you for a wonderful vacation getaway! The location is perfect and the maintenance was great. Our unit needs a few upgrades but other than that, lovely, relaxing space. Very enjoyable and recommended.
Amanda H.
May 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We love staying at the Hale Kai. The location is amazing, with the cutest pool and fabulous ocean views. There’s even a small little beach off to the side. It feels like your own private beach! The grounds are impeccably kept, and it’s usually quite calm and tranquil.
Hayley H.
January 2021
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
AMAZING! Amazing amazing amazing (is that too many "amazing's?) This condo was fantastic to stay in, a cute apartment fully furnished accompanied by a breath-taking view of the ocean and direct access to the beach. If that doesn't sell you on staying here...I don't know what will. In addition, this complex is close to town which makes it extremely easy to get around without driving to Timbuktu. Melody will take great care of you and your family during your stay, offer great recommendations and helpful trip advice for you first timers. Thank you for providing a smooth check-in process and the literal best vacation I've ever been on!
Richard S.
December 2020
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I highly recommend Hale Kai, this is the 4th time I have stayed there. The property is very clean and management the friendly. All forms have wonderful views of the ocean or the park.Mahalo. I'll be back
Daniela K.
October 2020
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The Hale Kai condo 217 furniture and apt is quite dated but the beautiful panoramic view top it all. We loved this peacefull place very much and we regret to did not have booked it for longer... Mahalo for the nice stay in Hale Kai
Nancy M.
December 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My husband and I stayed at this property 40 years ago when I turned 30. Since I turned 70 this year we wanted a special place we could bring our family and each could have their own unit. I love being right on the beach. I love that there are there’s a market & a coffee shop and the park next-door. Simple and perfect! Valerie was very helpful as well. The kitchen had everything we needed. Now we all have memories to share
Carol R.
November 2019
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo had a great view and was clean. But it needs serious renovation. Door to bedroom is broken, toiletcabinet is totaly warn out. Armchair in livingroom is extremely dirty. Dinning room chairs need new seats also stained and dirty. Some kitchen utility missing. This condo should not be remted out till things have been fixed.
Jihyun P. P.
September 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Location is fantastic! It's right in front of the beach and there's a walking distance farmer's market nearby. The only thing I wish they had was portable or wall unit AC as I was there in September and it got too hot to stay during the day. However, it gets cool enough to sleep comfortably at night. The place was super clean and had no mosquitos! I highly recommend this place!
August 2019
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The unit needs a lot of work and a deep cleaning. The bathroom was very dirty and the dishes in the cabinets were also not clean. Sleeping was difficult. No air conditioning and the traffic noise was loud most of the night. The bedroom door was broken as well as the door frame. At one point the door blew shut and since the door knob didn't work, I was locked in.
June 2019
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We noticed small drops of blood on the sheets and thought it was strange but didn’t think more of it until more spots kept showing up each day. My husband then realized it was likely bed bugs. He pulled the sheets away to discover more blood marks on the bed shirt and other bedding. We were offered a different condo to stay in for our last night; however, we were so disgusted we booked a different accommodation. Our last 24 hours of our Hawaiian vacation were spent frantically packing up all of our belongings, dealing with maintenance and the rental manager, throwing away all of our food we had purchased for dinner and breakfast (our new accommodations didn’t have a kitchen), finding new accommodations, moving to a different hotel and getting situated there. NOT how we’d intended to spend our last day. Additionally, when we returned home we had to throw away all of our luggage and spend the time carefully laundering all of our clothes and cleaning all our other items. The rental manager said that they checked the place the next day and there were no bed bugs; however, I don’t think anyone should be staying in that unit until things are fully cleaned and replaced. We received no compensation or refund for any of the issues or costs that were incurred. The overall condition of the unit was poor compared to the other units we saw. It needed a really deep cleaning. Rather than taking the feedback, the rental manager stated that “it was the end of busy season and they all needed to be deep cleaned.” Which, again, I don’t think was the case as other unit looked to be in better condition. The overall location of the complex was great and staying on the second floor facing the ocean was a great view. I wish we had a better experience with this particular unit because we really did like the complex. I’d recommend just selecting a different unit. I wil
Neil H.
April 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our 2nd visit to Hale Kai, first stay in #217, and it was a perfect fit for our family. My wife and I were comfortable in the master, and our two boys (10 and 8 years old) were more than cozy on the two sofa's that are actually impressively comfortable beds. I even slept on the large couch one night and I almost preferred it to the king bed, I'm 6'1. Cannot recommend Hale Kai highly enough...we will be returning ASAP.
Katie Z.
January 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have the most wonderful experience here. We are happy to say we willBe back next year for 2 weeks!! A private pool and beach, whales breaching in the background, and sea turtles right on our property- best place around!
lisa f.
December 2018
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
it was all awesome... best location. Unit #217 could use some upgrades, i.e. bathroom.but would do it again in a heartbeat. WILL do it again in a heart beat !!! pool great, beach great, no young kids, very quiet... just perfect
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.