A guest from Rockville, MD
August 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We couldn’t have picked a better rental for our group of 7. The condo was beautiful and perfectly appointed. We loved gathering in the gourmet kitchen and family room. Every last detail was accounted for and the management company was very quick to respond to our questions during our stay. We would love to return to Ho’olei.
Tonia C.
August 2023
August 1, 2023
To whom it may concern,
I explained to Tawny that my experience during my stay was a huge inconvenience for me and my family.
I provided a list of things that I requested before my arrival..such as the following: Ensuring the Ho'olei 24-2 was sprayed prior to my arrival. However, I was bitten by several insects in the Villa. Additionally, there were multiple spiders and spiders webs (i.e. bedrooms, in the elevator, hallways). (Pictures were provided)
The garage door opener was not provided. We had to get in and out of the car to open and close the garage door every time we left.
Housekeeping did not properly clean the unit. For instance, there was not a mattress cover over the bed that was adjacent to the laundry room. The mattress had several pee stains on the mattress and under the bed mattress there were several dead bugs (I took pictures as well). Tawnyalso saw the pee stains. She stated that she could not get another mattress today. She just asked the housekeeper to put on a mattress cover.
The pee stains were very unsanitary, and the issue should have been addressed before my arrival.
Overall, I expressed to Tawny that my trip was really inconvenience and I did not get a chance to fully explore Maui...due to the pest issue and the unsanitary mattress. She just kept making excuses after excuses.
I am very disappointed with the quality of the property that was maintained at Ho’olei Villas. I selected the Ho’olei Villa by looking at the picture
Ben L.
June 2023
Perfect! Loved it
Victor H.
March 2023
Gréât place. Bbq never worked properly but all the rest exceeded my expectations.
Will recommend
Larry F.
January 2023
Customer friendly process.
Thomas S.
January 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent...!
Xuexuan C.
December 2022
My family and my friend's family stayed in this beautiful townhouse for a week. It was great!
- Living room on the 2nd floor is large, connecting with a big balcony. Our kids ran around and had much fun!
- Spacey kitchen allowing 2-3 people to work together!
- Master bedroom on the 1st floor is equipped with an awesome bathroom. Taking a bath there was so enjoyable!
- Great swimming pool in the community!
- Walkable distance to the beach!
- The host was very helpful and responsive!
Here are some tips for future visitors:
- As it's located near the hotel area, there isn't good grocery stores nearby, until you drive ~8 minutes to a Safeway. So plan ahead!
- Remember to take the towels if you go the swimming pool.
- If you want to take beach chairs to the beach, it's better to drive a car, although it's within walkable distance.
Ashley H.
November 2022
Loved staying at Ho'olei with my family. The CB Island Vacations team was responsive and great to work with! Highly recommend.
Paul H.
August 2022
The location and luxury of this house make it a perfect retreat for a family looking to gather in the heart of Wailea. You have plenty of space in the common areas to be together or separate in the luxury of your bedroom. The furniture throughout is super comfortable and the house has every amenity including plenty of chairs and umbrellas for the beach. The lanai has a garden view, but in less than 10 min you are on the Wailea beach. And the pool oasis is just steps away. A real luxury find for a great price at one of the top beaches in Hawaii!
Marco M.
August 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Loved the unit and property in general, 10/10. Impeccably clean, well stocked, and very comfortable. Road noise is a major issue that just can't be overlooked. I live in the city, and I want to get away from the noise, so this was a huge letdown that I couldn't relax on the lanai without listening to the traffic. Good thing the doors and windows do a good job of sound isolation.
NANCY B.
July 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The unit was clean and well appointed. It was not a far walk from the beach. Shopping was nearby. It was a bit of a drive to the grocery store. If you want ample space this you should consider this. I would stay here again if we visit with my family. There is really no view but that was fine for us.
Cathy T.
June 2022
This property was awesome! All the comforts of home, and then some! 7 of us (all adults) were very comfortable with plenty of room and privacy for all. Wailea Beach and the beachwalk were a 5 min walk from the property. Communication with CBIV was great; very timely responses! All in all, a wonderful place!
Shain W.
June 2022
Easy and lovely experience
Jason W.
April 2022
Excellent location
Karan S.
April 2022
Great location, beautiful accommodations, and true to pictures. Would do it again!
Julia W.
March 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our group of 8 (6 adults, 2 kids) loved our time here! The unit was very clean and comfortable, and it was a pleasure to use the well-appointed kitchen. The welcome snacks and included beach chairs/towels/umbrellas were a very pleasant surprise. Our POC Cody was very timely and reliable, especially when we forgot a wallet post check-out and had to go back while the cleaners were there. The only minor issue we had was finding a couple of small cockroaches (dead, thankfully!) here and there throughout our stay. Location was really great: walkable to Wailea resorts and beach, a quick drive away to great beaches and restaurants in Kihei, and relatively painless to get to central Maui. Overall, we loved our stay and would definitely come back!!
Raedun C.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time in Wailea. The property management company was very responsive and helpful. The property was a great size for our family (4 adults, 2 kids) and the pool was a hit with the kids. Close to the beach and restaurants in Wailea.
Jason D.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place to stay! Amenities are awesome. Can't choose a better place to stay than Ho'olei! Only downside for this specific unit is a little traffic noise outside on the patio. Patio backs up to the main road in Wailea. Ho'Olei 24-2 is a great place to stay with and the location is convenient to everything in Wailea.
Jeffrey B.
December 2021
Great
Mav M.
November 2021
We were not given the entry code to the gate, so we spent up to 20 minutes outside waiting for other residents to pull-up and let us in. We were provided the gate code two days after our arrival and after our email requesting the same.
The washer in the unit did not work.
The key fobs randomly deactivate, and it has nothing to do with your cell phone.
Greg K.
August 2021
The condo was in a great location, offering quick access to the beach, as well as good restaurants. The porch looked out on shrubbery that provided privacy despite it being right next to a couple other units. It was very relaxing and the interior was spacious and comfortable.
Keeah M.
June 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Villa was comfortable and very nice. This is our second time staying in these villas. The location is super nice, clean and spacious. Although this particular villa does not have a view, it is a nice location and place.
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