We had a wonderful stay celebrating a friends 50th birthday! The space was warm and inviting, more than enough room for everyone to share. All of the bedrooms were clean with PLENTY of closet space and dressers as well. They have everything that you may need for traveling down to the beach - wagon, ice chest, snorkel gear, chairs, beach towels, hats, boogie boards, the list goes on! The owners and property managers really put a lot of thought and effort into the details of this home to make sure that all you need to do is pack some clothes and the rest is waiting for you when you arrive! Having the ability to have Sherry grocery shop ahead for us so that we had food and drinks ready when we checked in was amazing! We opted to rent the Golf Cart - and I would highly suggest this great amenity. We used it to go to the other resorts for dinner reservations and just to get around the community. Overall this was a great property, great home, and wonderful stay!
Check-in process was a tedious hour-long ordeal, with Sherry bombarding us with numerous house rules that were not mentioned in the listing. It felt unwelcoming and inconsiderate, especially after a long journey with a toddler in tow.
We tried to make the best of our stay despite questionable aspects of the property, including a moldy washing machine gasket and outdated, low-quality kitchen items. However, our troubles didn't end there.
Midway through our vacation, my phone got wet and stopped working. When I finally turned it back on after returning home, I was shocked to find a barrage of long text messages from Sherry. She accused us of using a key to access her linen closet, even though it was already open upon our arrival. She took pictures of items she claimed we stole, such as knives and a puzzle piece. It was absurd, considering she had left toys for our toddler and encouraged us not to restrict her. She even threatened to file a claim against us and charge an extra cleaning fee for some sand we had naturally brought in from the beach, despite our efforts to keep the place clean.
Sherry's direct communication outside of the VRBO portal was suspicious as was the requirement to purchase insurance for the property, considering the speed at which she filed a claim against us. Thankfully, I contacted VRBO, who assured me of no additional charges after leaving. I would advise anyone considering booking to be cautious and thoroughly document everything during your stay.
Place was amazing! Sherry was available with anything we would need. Loved our stay in Ko olina.
We love the place. The area around the Villa was fantastic! It was a quick walk to the lagoon, pool and restaurants.
Wonderful home away from home. Would highly recommend this place to be your next home away from home while in hawaii. Sherry and staff were responsive to any questions or concerns that came up. We celebrated my birthday a little late this year and they had a birthday cake waiting for me when we walked in. Such a nice surprise. 5 stars! We will be reaching out to stay again.
Property was perfect for our group (4 adults, 2 kids under 3yo). Pools and beach/lagoon area were wonderful.
Initial property tour/overview with the hosts was a poor experience. They were quite overbearing and patronizing. Almost like we were preemptively being scolded for doing things incorrectly.
Would not recommend renting the golf cart unless you need to take frequent trips to the nearby convenience store/coffee shop. You do not need the golf cart to go to the beach.
Overall a fantastic property and would stay here again.
I’d do it again!
We loved the stay, had a great time. The suite was awesome, but we did get a complaint about "our babies" screaming on the lanai. My kids aren't perfect however they are 3 and 5 and were not screaming on the lanai. Apparently the lanai is a quiet zone since it's by the quiet pool. There were young children all around our room but other than that it was great.
The property was amazing. The lagoons were better than the photos. Perfect place for the entire family to enjoy together.
This beat out any of the other resorts in the area!! The condo was well stocked with anything you could possibly need. The pools were perfect for kids and adults. The bar was tasty. The staff was friendly and helpful. The beach was not crowded and great for swimming and snorkeling.
We were here for about 10 days Nov 2022. What an amazing place. Sherry was there when we arrived. She got us all set up including a walk around and our parking passes. The place was clean and big enough for our 7 person family. Any questions we had were answer quickly with a text which we really appreciated. The place wasn’t crazy busy which is exactly what we were looking for. Close to all the main amenities. Would love to come back and stay here again!
Beautiful property. Shelly and Neil were very helpful.
We had a wonderful time. For most of our group, this was our first visit to Hawaii and we really enjoyed it. Sherry was great and handled everything in advance and during our trip perfectly.
The location and facilities were great for our young children. Having access to the golf cart was really convenient for the restaurants and ABC. Will stay again. Thank you!
Beautiful place. Lagoon is perfect for kids. The bar was FANTASTIC.
We really enjoyed our trip to Ko Olina. First thing, the unit is as described. There were 6 of us and had lots of room. The property manager is extremely responsive to questions before you arrive and after. They provided so much for us and our young children, including bed rails, a high chair, etc. The location is fantastic. I have been to Hawaii many times before but never to Ko Olina, and it did not disappoint. The beach is unlike anything you'll find in Oahu. Even though our building and the surrounding resorts were apparently at capacity, the beach was never crowded. We walked over to the lagoon in front of Disney/Four Seasons, and it was busier, but still not what I would consider busy. Since you cannot have beach umbrellas at Ko Olina we were worried we wouldn't get shade, but it was never an issue. Large Palm Trees surround the lagoon and we never had trouble finding shade under those.
The pool was also never crowded! One of the best things about the resort is it's only a 10 minute drive to Walmart, Costco, Target, Foodland, and every restaurant you'd want to visit. You can also walk to a few restaurants/shops within 5-10 minutes. I would not hesitate to return to Ko Olina and would definitely return to this unit in particular. However I feel I need to include the only negative of the trip. We arrived late at night, and the unit was not well cleaned. There was food bits and dirt covering the entire floor throughout the unit. Also, the drawers in the bathrooms and dressers had dirt, hair and other stuff in them. There were clumps of hair under the vanities in the bathrooms, and beside/behind the toilets. I know staffing is a huge problem everywhere so we were definitely understanding. We brought this concern to the property manager, and they handled it extremely well. It gave us peace of mind that if we had a concern, it would promptly be dealt with. The owner and property manager want you to have a good vacation and will do what's required.
One weird thing to keep in mind. The property manager told us they don't separate recyclables in Oahu and for us to just throw everything in the garbage and it'll eventually get sorted when it gets to the dump?. However, we heard conflicting information from another owner we ran into. He was carrying recycling into the parking garage so we asked him. He told us recyclables should be sorted and put down there. Not sure why there was conflicting information, but just an FYI.
Property and unit are gorgeous! Lagoons were unbelievable! Just barely an ocean view due to being on the 2nd floor….but didn’t really matter…as sitting on the lanai each morning with coffee was still incredible. Check-in was super easy and helpful with Sherry and Neal. We would definitely return.
The condo had everything you need, boogie boards to salt and pepper. Top end appliances. Great location. Lanai over the quiet pool. The cove is great for swimming. Loved this place. If we make it back to Oahu definitely will stay here.
We really enjoyed the time at this property.
Everything was excellent: Villa, grounds, location, staff. We all loved the pools and lagoon. Sherry and Neil gave us a complete rundown of the villa, the grounds and the security measures with key entry. We will return,
Where do I even begin?? What an AMAZING family vacation we had. In large part due to our stay at Gabriel's Villa and the WONDERFUL hostess Sherry. There are just no words to express my appreciation. The villa was perfect for our family. It was super clean, beautiful, comfortable and beyond our expectations. The amenities are endless...couldn't even enjoy everything because there is just so much to do and experience. If only we had one more day! (As they always say). I could write a novel of endless praises from our stay. It was truly a vacation of a lifetime as it's not easy coordinating schedules with family but everyone absolutely had the BEST time filled with GREAT memories. To name a few...it was great to have all the beach gear, use of a golf cart to get around, absolutely beautiful grounds, big dining table to enjoy family game night, the oh so comfy couches, sitting in the lanai in the early morning and warm evenings, feeding the koi fishes and MORE MORE MORE! It's definitely one for the books! Would not hesitate to stay again! Sherry...you're the BEST!! Gabriel...what a TREASURE you have there! Mahalo!!
Our experience was amazing from planning/communication with Gabriel to our arrival and through our stay. Host, Gabriel, was super kind and attentive and Sherry, who was onsite, was available and helpful. The property had everything needed for our family vacation in the form of access to the lagoons and beaches to pools and heated spas and being a central location for travel to see the island. The house provided beach equipment, the kitchen had everything needed to prepare and serve meals, and there was plenty of bedding and towels for our family of six. The washer and dryer made laundry a non-issue. Did I say that it was beautiful…decorated beautifully from the lanai to the bedrooms and baths. The tv’s came in handy when we just wanted to chill in the evening while we cooked after coming back from the beach and quiet pool. You won’t regret this one. Thank you, Host, Gabriel. Thank you Sherry!
Renting this property was easy. Photos did not do the rental justice. Would definitely rent again.
This was a perfect home away from home. Sherry was wonderful when we arrived and gave us a tour of the resort. She was a great resource and quick to respond to all messages. We brought our kids and all our needs were met (pack n play, stroller, bed rials, etc). The pools are amazing and the beach lagoon is perfect! I would highly recommend staying here.
The unit is very spacious with all the amenities you need. Our host was easy to work with and very helpful!
This property is so amazing! Our family of 4 had the best time at Gabriel’s condo. Sherry was a wealth of information and set us up for a great week! Our kids spent hours every day in the pool and ocean. It was great to have snorkels, goggles, and boogie boards provided. The condo was spacious and immaculate. The kitchen was fully equipped. We will definitely try to come back and stay here!
This is our 2nd time staying in Ko Olina & our 1st time staying at the Beach Villas Resort. Sherry & Neal were great hosts met us at the front desk when we arrived at the property. They were very thorough in giving us a tour of the property & explaining everything about the Villa. The Villa was perfect in every way. Stocked with bath towels, beach towels, beach toys, beach chairs, boogie boards, everything you need to cook anything your heart desires. Plenty of dishes, silverware, serving utensils you name it, this Villa had it. The washer & dryer were a bonus as we didn’t go home with that much dirty laundry which was nice to not have to do a lot of laundry when we got home. It felt like home which is hard to have that feeling when you’re on vacation. It was spacious, the beds are comfy. The resort is beautiful with the pools, hot tubs & beach. Plus the bar by the pool, where we may have had more puns colada’s then we should have. The fitness center was great for those days we didn’t get up early enough to run outside before it was too hot. We will definitely be renting from Gabriel again.
Very nice property, and it met all of our expectations. The beds were comfy, the kitchen well equipped, and having an in suite laundry was a bonus. The beach chairs and grocery bags were very much appreciated during our stay, we used them daily. Unfortunately there was construction on the lanai, so we were unable to use it during our stay, but Sherry made sure we still have a view. Thank you to Gabriel for working with us to rebook our stay after everything fell apart in 2020 due to Covid, it was very appreciated. Ko Olina is one of our favourite spots on the island.
Our family so enjoyed staying at the Ko’ Olina beach villa. The location is wonderful, the villa is also wonderful. We look forward to returning.
Thoroughly enjoyed our time in Ko’Olina. Have stayed at this property before and was so impressed by the whole experience! Our entire group was plotting how we could return!
Our Villa was outstanding!
We were greeted by Sherry and Neal who treated us like VIP’s and gave us a tour of the resort and villa.
The villa it self was so spacious and relaxing some days we just hung out for a while before enjoying the pools/hot tubs and the beach. The lanai(balcony) was so comforting and enjoyable to just kick back and take in the slightest and sounds of the resort. Every morning we would start the day with a nice cup of coffee and just breathed it all in. We had a big rain storm blow in but it didn’t matter. The villa was our home to relax in and take in the wonder of Mother Nature. We even managed to sit in the hot tube and let the rain shower us. So fun!
The beach bar was a fun space to hang out and drink tropical drinks watch a game or two and take in the beauty of the beach lagoon.
We can’t wait to come back!!!!
Mahalo Gabriel for opening up your villa to our family.
We enjoyed our stay at Ko Olina. The location was ideal for our family. My 4 year old met many "friends" during our stay and he didn't want to leave. The villa was comfortable and had everything we needee.
Great location, quiet, and well attended property. Pools are clean and Lagoons are amazing. Lovely views from the lanai. Clean and well stocked villa. Chairs, cart, towels, snorkeling equipment, etc available for beach days at the the Lagoon. Sherry and Neal were very helpful.
Loved location with easy access to pools. Clean and beautiful. We had an amazing family vacation. Only 'complaints' was parking spot for the rented SUV was too small and for a compact car and I had trouble making TV's work (but figured it out.) Really I have no complaints - it was great stay. Thanks for hosting us. We hope to come again. Amy
Do yourself a favor…stop scrolling, stop reading reviews, and book this property immediately! It is THE PERFECT place to stay! The condo is very clean, spacious, comfortable, and perfectly placed on the resort grounds (just overlooking the Quiet Pool with the ocean in the background.) Sherry, the property manager, is attentive and kind. Both she and the owner were quick to respond to every question we had, making our stay easy, relaxing, and rejuvenating—just what we wanted (and so needed!) It is absolutely beautiful—beyond description! The lanai is magnificent, and is where we spent most of our time while at the condo. It is so peaceful! We just can’t say enough good things about this property. The pools! The lagoons! The nearby restaurants! It’s just everything you’ll want. Book now—you’ll thank yourself later, trust me!
The condo worked really well for our family. Rooms were good sized, very clean, well furnished and were stocked lots of beach equipment that made the overall experience awesome
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