The property was beautiful and everything they advertised. The location was perfect and the pool and beach club were just a bunks for the 10 days we stayed. I would recommend this property to anybody that wants ants to relax and enjoy the island
Overall this property was nice and the property management company was very helpful, but the complex has way too many rules so it makes it hard to relax.
The carpet in this place is getting pretty worn and nothing has really been updated inside. I also noticed some white towels and bed sheets that were stained. Those should be thrown out as it’s pretty gross to pull out a fresh towel with stains.
Lastly. the dryer didn’t work very well and seemed to take forever to properly dry clothes and towels.
Not sure we’ll come back to this particular complex but overall we had a great time.
Great condo and great location. Hope to return for another stay. Highly recommend for families
Thank you for a lovely time here! The house was very clean and organized and had everything we needed and more! I highly recommend this house for a relaxing vacation!
Overall a wonderful experience! The pool and walking trails are near by as well as the swimming and snorkeling beach. The home is well appointed and we enjoyed our stay!
Beautiful property, FYI 35 min drive into town, there are shops on property for groceries & light snacks. Private beach very nice
Overall a wonderful experience! The pool and walking trails are near by as well as the swimming and snorkeling beach. The home is well appointed and we enjoyed our stay!
Great location, close to beaches including access to the Mauna Lani beach club. Spacious house with all the amenities including beach towels, beach chairs, sand toys, snorkeling gear and more. The location within the Villas is perfect as well right near the pool which was quiet and picturesque. We had a great stay and would definitely recommend!
We have stayed at the Palm Villas several times. This particular unit was spacious and exceptionally well equipped with beach gear, towels, linens, and kitchen equipment. Our three generation family was very comfortable here and loved the location to the pool.
It was great location
Very nice property in terrific location. Lovely pool and landscaping. Comfortable house for 3 couples or family. Access to Mauni Lani Beach Club a huge plus. Property manager very responsive.
This property is prefect for our family. We especially loved they provided lots of beach equipments for guests to use.
Nadine W. W.
Comfortable & desirable location. The grounds are so lovely. Beautiful setting.
We enjoyed our stay. House is very convenient, and well stocked for guests!
We were very comfortable in this beautiful space. Easy access to the beach and well located for eateries.
Great host experience in communications and greetings!!
Loved the house, great location and clean
The home was clean and pleasant to stay. The location is convenient and has a trail near by. Very close to the beach and private beach club.
We loved our stay! The house was beautiful and big enough my my little family and my sister and her boyfriend. Great communication too. Short walk to the beach and fun little shops near by. Lots of turtles and good snorkeling! Gear was available for use too. Would definitely stay again!
Great location close to the beach . Close to some great trails. Well stocked with beach chairs and supplies. This is 2nd time staying here and will stay here again.
We enjoyed our stay. House is equipped with all you will need for your stay. This location is away from the crowds but close enough to all attractions that you may plan for. Beach club is good for snorkeling or lazy beach day. Beach has a safe gentle slope for entry. Pool area very close to unit, only a few steps away. We look forward to coming again.
Good place. Comfortable. Good communications with the hosts. There are lots of house rules (run fan while grilling, no drying towels on the lanai) so read the book. Nothing too bad. Our neighbor a unit over thought that "quiet time" meant "totally silent" but we heard from a Board member of the neighborhood that that is not the case. So if a neighbor hassles you, politely tell him that "quiet" doesn't mean "silent."
This property worked great for our group, which consisted of two couples and two kids.
Pros: Pool was gorgeous and just a few steps away. The landscaping is gorgeous, too, and we loved gazing up at the trees from the lanai. Loads of towels. Kitchen was pretty well appointed. The desk with monitor and peripherals was greatly appreciated as my husband had to keep working during our vacation. Lots of nice beaches nearby. Access to the Mauna Lani beach club was handy (but walking there wasn't realistic for small kids, esp on hot days as you have to walk through a very exposed lava rock area).
Cons: AC blasts the top floor (master suite and kids' room) but doesn't keep the first floor bedroom cool enough at night, so we had to choose between too cold and noisy upstairs or too hot and stuffy downstairs. Master suite is like three times the size of the first floor bedroom, so not great if there's two adult couples. Master suite doesn't have a door between bedroom and bathroom, which is a little odd (but the toilet is in a WC so not too bad). Beds were very squishy, which is a con for me but not for everyone. Finally, the noise restrictions that other reviews mentioned were a bummer on our first day: we got in trouble within five mins on our first day at the pool for a ridiculously low level of noise -- like regular outdoor talking voices -- but we didn't have that problem on days where there were no senior residents at the hot tub.
All in all we had a great time and pros outweighed the cons. Would stay here again!
Wonderful spot in this very well maintained community. Loved the foliage, the grass, the accessibility to pool. We walked to the beach and found a sweet little surf spot that we didn’t realize was here. awesome surf the 2nd day, My son and husband paddled out and caught some awesome waves. Unit had plenty of space for 5 of us. We enjoyed our stay snd will definitely be booking here again.
I couldn’t ask for a better location! This property was exactly what we were looking for and better than expected. You will not regret choosing this one.
This property was a 1800 sq ft 2 level townhouse - which for our 3 couples - parents and adult children/SO was a great space for us all. Beautiful grounds with lush foliage and large trees through the property gave good shade without sacrificing light. The townhouse was fitted out with a full, home style kitchen with lots of specialty kitchen items, large platters etc for large groups. A
closet by the front door had beach chairs, boogie boards, a cooler and snorkel gear as well - really all you needed to have for a great group vacation.
The master bedroom had a comfortable king size bed, the second upstairs bedroom had two twins which were put together with a topper for a king for one of my children. I would suggest that these be replaced as they were bagged out and too soft. The downstairs bedroom had a queen which was deemed okay - but each to their own. Lots of towels, beach towels and a large laundry pair to keep everything clean.
Issues with the unit were taken care of in a timely fashion and communication was clear.
Be aware of the "rules" at the Palm Villas as the caretaker was not afraid of telling you that you were not compliant, ie stuff outside on the rails or lanai, and 9 pm was the time you had to take it inside. We were also told not to play on the grass! hmm.
Besides these small issues, we would rent this unit and come back again and again as the location was perfect. Close to the shops (walkable) and to the beach/shore via a trail just outside the gate. You also have access to the Mauna Lani Beach Club with is a private beach close by.
Lovely stay, thanks for all your work and help.!
Our family ( 7 of us) was so happy to stay in I-1 Palm Villas. The grounds are amazing, the pool is beautiful and refreshing, and beach / beach club / hikes are all reachable with a short walk. The house is spectacular. Very well stocked; not just the essentials but just about everything you need for a trip to the beach (chairs, coolers, snorkel gear, umbrellas... you name it). Never stayed at a place that literally had EVERYTHING before... it was great. We took advantage of the beach club several days... so nice. The management team was super responsive to our needs. We discovered early in our trip that one of the bedroom TVs did not work (teens need TVs even in paradise). A day later we had a new TV! We did get zapped by our neighbor twice in the 1st two days for talking too loud outside just after 9pm. We really weren't that loud but this place is dead silent after 9pm and... that's the rules!
That's the only bummer of the entire stay as a favorite for our family is to socialize and enjoy the warm Hawaiian nights on the lanai... but we easily adjusted. Plenty of space in the unit to move the convo indoors.
Overall a great stay at a beautiful place. Would definitely recommend it.
Mahalo and Aloha!
This is a lovely comfortable home for a family. The property management was very approachable and great to work with. The only downside we had with this property was the strata's intolerance to any level of noise from kids at the pool during the daytime. Otherwise, perfect ten.
As usual this property was immaculate and the setting beautiful. We were surprised that the last day of our stay the pool had been drained which was a disappointment. Not sure if something had been posted the day before a we were involved in a wedding, but received no personal notice. We had other family staying within the Mauna Lani and everyone had visitor parking. This was the 1st time during our stays at the Palm Villas we could not have a guest park. The condo itself is 5 star.
This place was great. Plenty of room, clean and all the amenities needed. Loved that the pool was so close and having three bathrooms was really convenient for 8 people. We never felt crowded. The neighborhood was quiet and peaceful and beautiful. Loved it there. Would definitely stay again.
We had a wonderful 10 days in the condo.
Huge place! Convenient location. Easy access to the best beaches in the world.
Nice clean place, I Denise forgot to tell my son to return placard, that was our only problem. My son took over calls from there. Mahalo plenty
Starting with the positive: the house is beautiful, much nicer than the pictures show, great light, beautiful grounds, lovely pool. The house is really well-stocked, and we loved all the extras the owners thoughtfully included, like boogie boards, coolers, chairs, towels, snorkeling gear, etc. Everything you need for fun outings is provided. Location is good, resort beach is roughly 20 minute walk away, and short drive to Hapuna beach, which was our favorite. Beds were comfortable, kitchen well-stocked. House was very clean. We encountered a few cockroaches, but we assume that is just island life. Now for the negative: before I booked, I saw a few reviews noting that residents and staff told kids to be quiet for making any noise in the pool. I asked the owner/manager about this and was assured these reviews stemmed from a "cranky neighbor" who no longer lived there and that kids were welcome at Palm Villas. I have three kids, and they are well-behaved, but I did not want them to feel like they had to walk on eggshells and not laugh or play at the pool during their vacation. Unfortunately, this was exactly what happened. While we were often the only people at the pool, any time the kids would so much as laugh, in a normal voice, a staff person would appear and tell them to "stop screaming." No one was screaming. This was talking and normal level playing in the pool, in the middle of the afternoon. I am disappointed that I was assured in advance of booking that Palm Villas was family friendly. It really isn't. My kids are between 7-14, and they were trying as hard as they could to be quiet while playing. I can't imagine how you'd keep even younger kids quiet enough to meet their standards. And the draconian noise limits were not just at the pool. On one evening, we were playing cards (quietly!) on our lanai. A resident appeared at 9:04pm and said rudely "It's after 9:00pm. Under our rules, you have to go inside." This really put a damper on our stay. We did not venture outside after 9:00pm again, which is not what the rules say, but we did not want to be treated so rudely again. In short, it's a gorgeous place, but hard to feel under pressure to be silent when you're on vacation. If you're traveling with a family or a group of friends what wants to enjoy evenings on your lanai, I'd look elsewhere. If you want strictly enforced quiet, this is the place for you.
The property was clean and very well equipped, beware if you have small children, the rules are strict about quiet hours and toys in the lanai!
We absolutely loved our stay here! It was the most well stocked vacation rental we have ever stayed at, and we have been to many! We loved the pool and the grounds. The townhouse was plenty spacious for our family of 6 and well maintained. We would definitely stay here again and would recommend it in a heartbeat.
The property was better than pictured, with just about everything needed as written by others. Super convenient to the Kohala Coast and beautifully landscaped grounds. Meredith, the property manager, was very responsive.
There are only a few things worth mentioning that weren’t 100%.... it’s hard to read the burners on the stove, the internet in the kids room wasn’t strong, the a/c downstairs was weak compared to up, and the downstairs slider isn’t locking correctly (when “locked”, you can open easily by jiggling the door and pushing on it).
We mention these items only so, hopefully, these issues will be addressed for future guests ultimate enjoyment!
The property was very clean and spacious. It was stocked with everything we needed, included a ton of beach gear. Location couldn't be better - and at a very reasonable price. Would definitely stay here again.
My husband, our two kids (ages 3 & 1), my SIL, and BIL all fit very comfortably and had plenty of privacy. The home had everything we needed to make our stay enjoyable including a ton of beach supplies. The condo itself was located in a nice quiet little complex which was great for us as we were not interested in being around busy crowds.
The shopping center just a quick drive down the road was very convenient and also wasn’t nearly as busy as those near Waikoloa. Not as many restaurant options but that was ok as we took advantage of the outdoor bbq and kitchen to make many meals during our stay.
The location of the condo within the complex was perfect. We enjoyed being conveniently close to the pool and had fun going for walks around the grounds pointing out the fruit growing to the kids. There’s plenty of sight-seeing within a short distance from the property too. Also my husband and I enjoyed a wonderful kid-free meal down the road at Brown’s Beach House at the Fairmont Orchid. Great food and views!
We also enjoyed the private beach club we had access too and wished we spent more time there. It was the perfect place to relax and watch our girls build sand castles while sipping our cocktails from the bar. We even did some snorkeling and saw all kinds of fish!
Only complaint (really more of a moment of inconvenience) was that upon check-in the high chair and pack and play I requested wasn’t there. However after a quick call to Trude we had both delivered within a couple hours by housekeeping. The following morning Tabby (housekeeping manager) stopped by and apologized for her oversight and asked if we needed anything else and offered us an umbrella stroller out of storage which I didn’t know they had! Definitely came in handy during the trip.
Trude and her team are top notch and we highly recommend this property. We have been home for about two weeks now and my husband has told several people what a great place to stay this was. We look forward to visiting again in the future!
It was the most peaceful and relaxed vacation ever
The beach was beautiful and the accommodations were outstanding
Every question was quickly responded to by the property management
Looking forward to coming back!
It was my husband and I, and another couple with their two daughters. The upstairs was perfect for their family with two bedrooms, both with on-suites, and we took the downstairs bedroom with bathroom next door (we requested only we use the bathroom).
The condo is wonderfully decorated, and if you need something..chances are its there. There is a walk in closet when you walk through the door that has every beach item you will need.
The kitchen has every gadget you will need. The outdoor BBQ, has a sink next to it.
Huge washer and dryer.
The condo is right next to the pool which was a delight! The water was so warm.
The Mauna Beach Club has one of the best beaches to snorkel! The restuarant is good too!
We loved our stay!!
This is our 4th trip to the Big Island along with many others to Maui. This is also our second stay in Scott and Trude's Palm Villa condo. There is a reason we contacted them to stay in their condo once again. The amenities and location are perfect. The only thing that would make it better, would be directly on the waterfront, but that would also command a different price. In our opinion this is the best condo we have used in all of our trips to Hawaii. The kids love the pool and the short distance to the private beach club. We walked or ran the lava trail to the fish ponds and along the beaches of Mauna Lani and the Fairmont every morning. Even with the volcano as active as it is now, the weather was still impeccable. I would highly recommend this condo to anyone looking for an amazing stay on the Big Island.
Our overall experience was great! Condo was perfect location to beach club, pool was nice, comfortable beds and nice layout! Close to shops and restaurants! We would definitely recommend! Trude and Scott were great hosts of the property! The dvd was not working and by the following day the had replaced it! Thank you!
We have a large family (6 kids, 8 total people) and ran in to issues trying to find a place that was large enough and comfortable for all of us. This home is great for a large family or group of people. It is spacious and well appointed. The pool is just outside of the lanai which is great access, but not close enough to hear others using the pool if you are inside. The home is stocked with a great selection of gear for your adventures including snorkel gear, boogie boards, etc. The Gated Beach area was wonderful for small kids as well as teenagers wanted to venture out to snorkel. There is ample shade if needed and a facility for food and restrooms. This is our first time on the big island and this home made our visit an excellent experience. We would not hesitate to book again.
Spacious, overall clean, quiet, comfortable, air-conditioned accommodations. Has a private beach club access. Is close to shops. Nice garden views.
House is advertised as beachfront and on golf fairway on VRBO. However, beach is a 5 minute car-ride away and you get a very limited views of the golf course because of lava/stone walls. Carpet and furniture appear a bit dated/stained in places.
We were very pleased with the condo. It is beautifully decorated, well appointed and is in a great location. We would definitely stay again! Don’t hesitate to rent!
The house was perfect for our group of six adults, and neatly equipped. The surroundings were beautiful. We stayed only for three nights, so did not have enough time to fully enjoy the resort facilities or beach.
I have a bit of concern regarding VRBO, though. There was a communication problem receiving the mails containing the house code from the owner, after we made full payment. Even though the owner sent it, I never received it (not even in the junk mail), and after I sent an inquiry, she sent it for the second time. Again it did not come. Not only that, but my second inquiry mail was broken and the owner could not even read it. During the process, I learned that we are communicating only through the company's system. I sent an mail to the customer's service, and then finally the mail from the owner arrived ( I don't know whether it is the first or the second mail the owner sent).
We experienced other prolem with the company. We rented a house in Honolulu through VRBO, and when the owner suddently canceled our reservation only 2 weeks before our arrival date, VRBO was very inefficient showing little eagerness to handle the situation. We even paid for full insurance. We are a little bit nervous whether or not our reimbursement process will go smoothly. VRBO charges service fees to the guest as well as to the home owners I guess. They better be more responsible with more efficient systems.
My family has travelled many times and we always use VRBO and this is the first time that we have stayed at the same place twice and cant wait to come back again. This time we brought my parents along with my 2 teenage boys. If you are a first time traveller to the Big Island I would highly recommend staying here. Mauni Lani is 25 minutes away from the airport but beautifully situated for all activities if you enjoy the sun, beach, shopping, eating, quiet and private. There is something for everyone.... when the boys and I would go boogie boarding on the best beach on the island only 10 minutes away my Mom would stay in the shade on the patio and enjoy the birds and gecko's as she read her book or took a dip in the pool that is literally only steps away from the back door. The grounds are so perfectly manicured that you can have full privacy on the top or bottom decks or you can walk thru the grass and trees and end up in the beautiful pool with waterfalls and a hot tub. There is even an exercise room next to the pool and a tennis and spa facility only a 2 minute walk away. we played tennis many times (you pay extra for this facility) and it was probably the best courts that I have ever played on and super friendly staff to help out.... racquets, balls, cold towels, juice and water are all supplied there. After being to the Big Island a few times this is the only place that we will go back to and Trude is an amazing owner who is also a local resident so any questions or issues are quickly dealt with. Here is a list of things that we did in our 11 day stay. You can do anything on the island from here and most things that we wanted to do are within a 30 minute drive. I spend hours and hours researching places to stay and things to do before we travel so that I know that we are going to have a great time, so trust me when I say that if you are lucky enough to stay at this condo, you will never regret it. And I guarantee that you will have so much to do that you will have to come back again.
Perfect luxurious place for our family of 4 with two young children! Very spacious, clean, with all the amenities, toys, extras (ziploc, saranwrap, etc)... the pool and lanai were a hit! Quiet and breezy... we LOVED it!