We were thoroughly impressed by how well stocked the condo was in the kitchen, bathroom, and beach supplies like boogie boards folding chairs, and a cooler. The view was absolutely gorgeous, peaceful, and quiet. The pool area had lounge chairs on the grass facing the ocean which made a perfect spot to watch the sunset. The A/C cooled down the entire condo even though it was located in the living room only. The wifi was a little slow and I didn't have great cell connection, but overall that didn't disrupt our stay at all. We would absolutely stay here again and plan to in the future!
The condo is amazing! The location is perfect… Just a few minutes walk from town. The view from the balcony is absolutely beautiful!
The only negative I saw, the place could use a new air conditioning unit. The radiator on the current unit is rusting onto the balcony and leaves quite a mess.
Great location and even better view! The only complaint is that there is an atrium right outside the window at about 4-430 every morning the birds are chirping for about an hour and sounded like they were in my room! Other than that it was perfect!
This was our 8th stay at the Kona Reef Resort. The unit is a basic one bedroom apartment with kitchenette, living room, and lanai, in addition to the bedroom,. There are great views especially of sunsets from this oceanfront condo. This unit has had recent new flooring, but is showing the wear of years, especially the bathroom which had rusty fixtures, a sloppy paint job, and is desperately in need of a refresh. The lanai floor had several sunken areas from decay, which were attempted to be concealed with a cheap sheet floor covering. The unit was equipped with adequate furnishings and kitchenwares, but the refrigerator was a bit small. The wifi signal wasn't strong enough to cover the full length of the condo, and download speeds were slow. For the first time ever, we saw a cockroach inside a unit at the Kona Reef.
The resort facility is showing signs of needed maintenance. The hot tub and grills were great, but the pool water was often cloudy. There were cracked tiles, oxidized gates, and parking spaces roped off becuase of some safety issue in the parking garage.
Our biggest issue was that the residents in the unit directly below ours were pot smokers and lit up at least four times (most likely in their bathroom), which filtered into our bathroom ventilation and dissipated into our bedroom and the rest of our condo. Since smoking of any kind is prohibited on the property, we attemped to call the property manager. All the telephone numbers for a night manager listed in the materials in our unit and in our rental agreement were either out of service or for a security company that did not serve the property. So we had no recourse for prohibited activity taking place and the noxious air invading through the HVAC system. This also raised the larger question of why was another unit's exhaust filtering into our bathroom vent, rather than to outside the building? The following day the onsite manager's office had an "out to a meeting" sign on the door, so it was difficult to reach a property manager to finally register a complaint. Beware if you are sensitive to any kind of smoking in this supposed non-smoking property!
We enjoyed out stay and the island! Easy
Chick-in and out. Best view!
Great location! Nice condo.
Place was perfect for two. Great view of the ocean. Big Turtle in front on most mornings. Could see the spinner dolphins playing and whales every day. Everything worked great. Would stay again at same location.
one sliding glass door requires Hercules to move.
needed more dishwasher pellets
need better signage leaving to the dumpsters or a statement that the dumpsters are by the entrance to the parking garage. "designated trash containers is misleading
Great stay, great condo, thanks!
Awesome property! Breakfast on the lanai watching the surfers to breathtaking sunsets. Property had everything to make our stay great, from a well stocked kitchen to snorkeling gear, boogie board, and beach chairs. We will be back!
Very nice stay. There on business so enjoyed the view over coffee. Good bed and shower. It is a great location for restaurants and coffee shops.
Property is way below standard. Filthy, worn out floors inside and on lanai, totally in need of an update. Mold in the bathroom. Stayed in 10 other units at Kona Reef, all superior to A15. Pretty sure one could sell the refrig on the Antique Road Show. Until at least inside and lanai floors replaced, no one should stay in this place
Beautiful location. Condo needs updating. We found several deep cleaning problems. Let the property manager know and they were going to take care of it all; clogged drains, garbage disposal didn't work, floors dirty. Other than that comfortable and great location.
I love the location of the property. You can walk to the shops and restaurants in Kona/Kailua. Plus it was right next to the waves/ocean. Unfortunately, the unit needs a thorough cleaning. The floors were extremely dirty, the baseboards need to be wiped down and the shower needs a detail cleaning. There were no cleaning supplies to help with the situation. We would stay at the condo again, just not this unit.
Steve & Jana K.
May want to use a different property manager. We got there to discover pool was being renovated. PM said they emailed us ahead of time but we definitely did not receive it. We are planners and booked this months in advance and would have definitely rebooked another property.
The unit could not have been better located. A short walk into town, right on the water where we had the surfers/boarders directly in front of us. A/C was great in hot afternoons, kitchen well stocked, comfortable King sized bed, parking, pool...what else do you need? Property manager reached out to us to insure all was OK. We were very happy with the unit and lanai.
I loved the location of the property, especially the ocean view. The apartment was stocked with everything we needed. Each morning I woke to the soothing sound of the ocean and surfers. The pool and barbecue area was perfect for evening hang outs.
Could not have asked for a better stay.
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