Heather D.
October 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great stay in a perfect location. Loved the pool and easy access to the rest of the island. Management was helpful and responsive. Unit could use some updates but was clean and roomy with a fantastic oceanfront patio.
Barbara C.
June 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
great view. nice beach equipmentnegative-patio tent broken. lever window panel fell out of casing and broke when it was bumped. need to repair that whole window set up.
Cherie S.
June 2024
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The resort is really fabulous. Location great, grounds lovely and so much to do locally. However this townhouse is built too close to the ocean. The ocean side of the bottom floor was boarded up on 3 separate occasions during our 2 week stay due to the ocean swell. The noise from the waves crashing on the rocks was also very loud making it difficult to sleep. Some water even trickled into the kitchen on our final day. If we were to experience calm seas during our stay the experience would have been quite different.This probably explains the mixed reviews.I would definitely stay in the resort again but chose to either save some money and stay in a garden townhouse or choose a condo as they are set further back from the ocean edge.
Val W.
June 2024
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We thoroughly enjoy our stay at this townhome. Peaceful, quiet, relaxing sounds of the surf and unbeatable views of the ocean. Great location and a nice resort.
Karen F.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Lots of little dead bugs on the ledges. Wooden deck that has nails and splinters to cut your feet. View boarded up for part of our stay. We paid extra for the ocean front and had it removed for part of the stay. It was dark inside and very hot without the ocean breeze. Not enjoyable at all. We love the location and the place but this suite was a little run down compared to others and then the boarding up completely ruined it. I would recommend to friends but not that suite.
RICHARD A.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was very clean and well kept. The rental company was very helpful upon checking in and through out the trip. Can’t wait to get back to Kona!
Ramanand N.
April 2024
Great ocean side townhome, amazing location w.r.t everything that we wanted to do. Home was clean and had most of things we needed. Would highly recommend.
Robert G.
December 2023
One sunset was so stunning it was worth the property alone - Great location right on water front
Jocelyn W.
December 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family worked remotely for a week here 1st week of Dec. Wifi was strong and reliable. Unit was exactly as described and more. First, the location is one of the best in the complex. Front door is a few steps to the pool; on the other side are unobstructed oceanfront views. Other units have a low wall or garden in the back but this unit almost looks like it has an infinity edge towards the ocean (even though rocks were below the edge). Best feature is the patio deck framed by two palm trees with comfortable patio table and chairs to view daily gorgeous sunsets. 180 degree ocean views are enjoyed from living room, kitchen, master bedroom and bath. We liked the townhome configuration with no one above or below us and both bedrooms upstairs. Owners are generous in their supply of towels, sheets, extra pillows, beach umbrella/chairs, and snorkel gear. We appreciated thoughtful touches like high quality pots and pans, strong ice maker, soap dispensers, toiletries, and even darkening curtains to minimize afternoon heat load. Unit has no a/c but there were plenty of fans to cool down the condo. Condo was super clean. Pride of ownership is evident in the complex with well manicured grounds, beautiful tropical foliage throughout and plentiful holiday lights and decorations. The icing on the cake is Knutson & Associates. I’ve worked with many property management companies and they are top notch. I echo all the praise in previous reviews for their superior customer service, attentiveness and great communication. From the start, their goal was to ensure I had the best experience. And I did. Mahalo for a most enjoyable and memorable stay. We were sad to leave but when I return, I will not hesitate to book with Knutson & Associates.
Victoria C.
November 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I loved our stay here! My dad has been begging me to write a review because he feels the view and "backyard" (aka, the ocean) was the nicest we will ever have. The beds and rooms were comfortable and clean and check-in/out was very easy. We felt very safe and at peace in this quiet and calm community. If we ever visit Kona again, we will very likely book here.
Roneal S.
November 2023
Our stay can be best described in one word: magical. This place truly is a hidden gem, offering breathtaking views that will leave you in awe. The tranquility and relaxation that this place offers are unparalleled. The management team is exceptional, ensuring clear and effective communication throughout our stay. The cleanliness, organization, and well-stocked facilities further contribute to the overall satisfaction. Without a doubt, this will be our preferred destination every time we visit the island.
Jackie K.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed our stay at this rental property. It was a gated community, quiet, clean, and had parking right in front of the unit. The pool was perfect for kids, it had a shallow area for them to swim and wade. We would stay here again.
gene c.
February 2022
Comfortable, clean, relaxing. All we needed for cooking was on hand. Close to the food store and beach. Nice pool.
Ronnie A.
January 2022
Waking up with ocean and your coffee, easy walk to the pool gave kids endless hours of joy and finishing the day with a beautiful sunset.
Bruce K.
October 2021
great place to stay if your next-door neighbor is quiet enough to let you enjoy the view
Kyle H.
September 2021
This was an incredibly rough summer at this rental. The location was gorgeous and the views lovely. But, it goes downhill from there. The unit simply feels dirty. The stove was not operational for over half our 2 month stay. The communication with the management team was horrendous. When locked out of the unit, they did not assist us for over 6 hours. I will say after several difficult conversations, the management team installed a new lock which worked well from that point forward. But then the smoke detector battery was low and was beeping — they said they would fix it the following Monday (3 days later). We left before the Monday arrived, so I cannot say how that incident was handled. We rent properties all over the world, and this is the only time we have had such an experience with a management company. It’s hard to say if the rental was the problem as the management made it impossible to know. Lastly, I’ll add that this summer we rented 3 other units concurrently on the resort property with other managers and they were all amazing with no issues. The resort is amazing. This management company was a disaster.
Paul V.
June 2021
We enjoyed being right on the water. This unit is slightly dated however and we found the furnishings to be a little crowded on the ground level. Kitchen was very basic, with some issues like dishwasher not anchored, and coffee grinder missing the top so it's unusable (in the land of Kona Coffee). The complex, pool and nearby beach/bay area are all very accessible by foot from this unit and all very nice.
Jeff & Melissa A.
April 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented this home for 2 weeks and we had a great time. The views out the back door are amazing and the pool is literally steps from the home. The property managers were quick in their responses and very helpful when needed.
A guest from Boise, Id
December 2020
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
You can't get much closer to the ocean than at this property. My favorite is watching the waves crash and listening to the waves at night.
Sarah F.
November 2020
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Even after researching rental properties, we were blown away when we arrived here! The back door opened right out onto the ocean, and we spent a lot of time in the mornings and evenings on the lanai before and after the day's adventures. When we needed something resolved after hours, the property manager was attentive and solved our problem immediately. Throughout our stay the rental agency kept in touch with us and was responsive to our communications. Not to mention all this for an excellent price! The condition of the unit had a few rough spots, and other than the master bed the mattresses weren't terribly comfortable. But overall we feel like we got exactly what we paid for and had a great experience!
Kevin P.
October 2019
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Terrible experience. First off they don't tell you the rules until you book the WATER TOYS ALLOWED IN THE CONDO....we are divers and had we known that we would have found another place. It's Hawaii for goodness Air conditioning so it was hot hot hot!The place was dirty and the downstairs bathroom faucet was broken...None of the three TV's would turn on...I looked at one of the remotes and the batteries were corroded..We tried to contact the onsite manager several times but we never got a response.I will stay somewhere else next time.
Tim S.
August 2019
The location is gorgeous and easy to get to. The property itself was smaller than portrayed and the bugs in the kitchen and bathrooms were annoying. Overall a nice place but needs some work to make it great.
Tammy A.
July 2019
We were led to believe there was air conditioning in the unit which is why we chose it and there wasn't. Forget about cooking there because as soon as you put anything on the counter it was swarmed with little micro ants. Which were also found in the bed. I had bug bites all over my legs and they haven’t even completely gone away yet. The downstairs TV distant work. I emailed the management, per their request on the paper they left there with instructions because they didn’t want a bad review, and the response I got was basically saying sorry bout your luck what do you want me to do about it. As a property manager myself, if my residents give me written notice about issues I fix them not ask them what they want me to do about it. We went to the office several times for check-in and it was always closed. This particular management company only seem to care that they were getting paid for the stay and not making things right. Do not think we would use the service again. The best part about our stay was the view. But even that doesn’t make up for all the bug bites and unresponsiveness of property management.
Duane K.
July 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our booking was significantly decided by considering the previous reviews. We were not at all concerned about having to leave the windows open, and actually love to hear the waves through the night. However, the biggest overall problem was that even with the windows open we were very uncomfortable through the night due to heat. This was most nights we were there (6 night stay). A couple of nights it rained which helped the temperature a bit. Had we known how uncomfortable the nights would have been even with the windows open we would not have stayed here, and in fact, would not return to this townhouse. The townhouse is exactly as advertised and the pictures are accurate. The management company is great and we really liked the app that they have available. One morning we woke to a dead scorpion in the bathroom and it wasn't much of a concern as we are from AZ and quite used to them - - just had no idea they were also on the Hawaiian islands. The location of this townhouse is wonderful and the shopping center close by is great. We enjoyed the Tropical bar and grill several times, good eats and drinks there. Maybe it was just the July weather, but even being right on the water it was just plain too hot through the night with all windows open to get a comfortable nights rest and prepare for the next days adventures. I'd recommend looking for a place with A/C or look up average temps if you are traveling there in other months of the year. It seems that either it was just inordinately hot when we stayed or everyone else missed providing that feedback. The townhouse is exactly as advertised. The amenities and condition were great with the exception of no A/C. The owner could install a cheap window unit (or two) and it could make all the difference. As you walk around the rest of the units in KKSR you'll see that many of them do have added A/C.
Mary L.
June 2019
Location was amazing. The sunset each evening from the back patio was like a image out of a travel magazine. The complex is very closed to a fantastic snorkeling beach and a great shopping center.
The downside is that the patio chair cushions, beddings, towals, and cooking utensil are a bit wore. Townhouse can benefit from a deep cleaning, especially the kitchen as everything felt a bit sticky.
Overall we had a great time using this townhouse as our base to explore the Kona side of the island.
Kathy G.
May 2019
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Town home was what they had described. Good location for all the adventures and outings we did. The only downside to the stay is at night in the master bedroom the ocean is very loud as the waves crash on the rocks. Needed to shut the windows at night limiting the air flow in the room for comfort. We love Hawaii so its hard to say anything negative about this beautiful island.
Jennifer D.
May 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Freaking amazing. Great condo. Perfect view. Perfect everything. The pool was a little cold from switching over the water, but it was still perfect. Can't wait to book another vacation.
John S.
November 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My wife and I had a wonderful time staying in unit 185. Very relaxing, drinking coffee and eating our papaya just outside the unit right by the ocean before we went out for a run and then a swim in the pool just outside the unit across the drive. Location made it real easy to get to our favorite eating and happy hour places. Will definitely consider this for next year.
Roderick S.
October 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very pleased with our choice, which fully lived up to our expectations. Very conveniently located with patio overlooking waves breaking on lava below. Spectacular sunset views. Only slight problem was need for shutter to be erected on patio for two days of stay because of high waves. Conveniently placed within resort close to pool. Also very close to extensive shopping centre with supermarket and close to good snorkelling at Kahalu'u beach. Good access to number of historical sights along the west coast. On trip to Volcanoes National Park, we enjoyed the quiet rural Ka'alaiki Rd from Na'alehu to Pahala and on the return trip saw number of turtles on black sand Punalu'u Beach. Art galleries in Holualoa Vilage well worth a visit. Overall a very enjoyable stay and would certainly recommend to friends. Note so sure about long term prospect for site if sea levels rise! Enjoy it while you can.
Michael R.
October 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location for Kona activities. 1 minute to snorkeling or surfing at Kahalu’u beach. Convenient strip mall half a mile away for groceries / restaurants. 15 minutes to Kona Town. Nice having patio / lanai right on the ocean walk. If heading to Volcano Natl Park, Hamakua Coast or Ka Lae (South Point), you might want to stay in Hilo, Waimea, Volcano, etc. to cut down on long drives and experience the other towns. But if your trip is focused on activities around Kona, this is a great location.
Ernest C.
November 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time- spent a lot of time in the pool and in the ocean.
August 2014
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was the second time that we've stayed at this condo. We really like the location, the view and the property. The owner should provide an umbrella for use on the lanai. The sun and sunsets are outstanding, but protection from the sun in the afternoon would be a tremendous asset.
Seema H.
July 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Completely on the water. If you like the roar of the sea, this is the place for you. It was nice for the kids to be able to walk out the other way and directly to the pool.
Judy P.
February 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location. Property was a little dated but very clean. All the faucet
July 2013
Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was more than helpful.
Overall, I recommend this vacation rental.
Reviewer Comments:
Keauhou Kona Surf and Racquet Club #185 for 7/23/13 - 7/30/13.
95% perfect, very nice!! Just want to mention that when we arrived the lock box was already set to the code in my letter from K&A and the key was not in the box. I had to call the resident maintenance guy Albert to open the unit. We were a bit paranoid after that about someone using the missing key to enter the unit while we were out. I called Nick and left a message, then later talked to a lady (forgot her name) at K&A who was very helpful. Other small complaint was no password for the wireless internet. Other than these 2 things everything else was excellent! Thank you!!
John O.
July 2013
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
95% perfect, very nice!! Just want to mention that when we arrived the lock box was already set to the code in my letter from K&A and the key was not in the box. I had to call the resident maintenance guy Albert to open the unit. We were a bit paranoid after that about someone using the missing key to enter the unit while we were out. I called Nick and left a message, then later talked to a lady (forgot her name) at K&A who was very helpful. Other small complaint was no password for the wireless internet. Other than these 2 things everything else was excellent! Thank you!!
Bruce M.
April 2011
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had we a few issues on arrival. The first being that we were not advised of the access code to the gate to allow us onto the property. The directions on the gate panel didn't help us either. When we did make it into the property we were welcomed by about 7 or 8 large dead cockroaches so the first job before we even unpacked was to clean them up. In addition, there was a reasonable amount of dust and dirt throughout the apartment. It needs a thorough clean. The next issue was that we didn't have a key to access the swimming pool and had to be admitted by other guests until we arranged to pick up a key. Some of the powerpoints didn't work and neither did the hairdryer. The front door screen needs looking at as it is coming away from the wood. Despite all of this, the location and complex itself were great. We would come back again.
February 2011
Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.
October 2010
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I left a note about this. there was no extra rolls of tolet paper, just what was on the roolers,and no extra roll of paper towels. The black chairs at the dining table were peeling off and left little black pieces all over your back and legs, had to cover them with a towel.
August 2010
Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.
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