Neal M.
December 2023
I've never left a poor review but based on the cost of the rental, I was very disappointed. Beautiful property and location but was greeted by paperwork on the counter stating the windows were due be replaced. This should have been done years ago as you couldn't open the master bedroom windows for fear they might fall out and you couldn't even see through them towards the beach at Kamaole 1 because they were so dirty and corroded from years of salt spray.
On the first night we were there, the lights on the ceiling fan in the master bedroom blew out. No big deal as I reported it the next morning. I was told the property manager would take care of this...but no, the lights were never replaced and the master bedroom had no overhead lights the entire stay.
The entertainment system in the main room works fine but (very useful directions supplied) the volume on the TV was maxed out or close too that and there was no way to turn it down. In the master bedroom, it was opposite...no volume whatsoever. Not that we wanted to watch TV 24/7 but with the equipment there it would have been nice to utilize when needed.
As stated when deciding to rent, there is no A/C which is okay in the master bedroom but it gets very warm in the second bedroom.
Water pressure in the showers are very weak but get the job done in the long run.
The rest of the unit and lanai was fine enough but considering the amount charged...there are much better options out there. Pretty disappointed!
Mike A.
December 2023
Not a bad place to stay, thought it was a bit overpriced. Ran out of TP might want to have a few more roles on hand, had to buy some more. Did not like carpet and it smelled a bit. Nice to have umbrella and cooler there. Not bad overall.
Mike A.
November 2023
Not a bad place to stay, thought it was a bit overpriced. Ran out of TP might want to have a few more roles on hand, had to buy some more. Did not like carpet and it smelled a bit. Nice to have umbrella and cooler there. Not bad overall.
Loretta T.
October 2023
The unit needs to be updated. Indoor carpet is old and dirty, windows are broken and dirty, walls have holes, with paint covering damage. The bed in the primary bedroom has netting of mattress ripped and hanging on floor with what looks to be a lot of personal belongings shoved under the bed. The bedroom closet is full of other items, including paint cans. The fans are broken, the tile floor is cracked and broken. Every frame in the condo is hanging crooked on the wall. The shower rod and curtain fell down while getting out of the shower. The outdoor furniture is badly corroded, outdoor carpet is torn, lanai railing and table top very dirty,
Scott J.
July 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Maui Condo and Home were great to work with. Absolutely fantastic communication from the entire team. RM 303 has just fabulous views all day long, but the sunsets are something to behold
Tena C.
June 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved it. Would rent again. Please fix screen doors
Scott J.
June 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Maui Condo and Home were great to work with. Absolutely fantastic communication from the entire team. RM 303 has just fabulous views all day long, but the sunsets are something to behold
Tena C.
June 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved it. Would rent again. Please fix screen doors
David W.
May 2023
This is a great place to stay for the cool season. Great location and updated kitchen are big pluses. No AC and a pretty dated interior are minuses. Overall if you are doing it right, those minuses don't matter and you'll enjoy the stay. Rental company is also refreshingly helpful.
Chad M.
May 2023
The location is amazing. The building is clean and well maintained, this unit is not. It could use more than the quick clean it gets between guests. As some guests before us have mentioned, the owner needs to fix a few things. The sliding door to the deck is very difficult to open and close. The bathroom fan, connected to the only light, is extremely noisy and wakes everyone in the middle of the night. Two of the master bedroom windows are ajar and you can’t close them because the cranks are broken. This makes the bedroom noisy and bugs come in. The dryer doesn’t work well. Took over 2 hours to dry beach towels. Not a biggie but the on-demand hot water system isn’t sufficient enough to supply “any” hot water to the bath tub. (even when nothing else is using hot water). These things are not acceptable for price the owner is charging for this unit.
Shelley S.
April 2023
Pro's: View & beach access wonderful. The property management team was very responsive to quickly deal with issues.
Sadly, there were issues. The ones identified and dealt with were:
- unattached and broken window screens
- sliding screen broken rollers
- 2 windows in master bedroom don't close tight and no screens so access for bugs (unable to be repaired during our 2 week stay)
- hairs in 2nd bedroom bedding and on bathroom floor on arrival - twin beds changed over to king as requested same day
- vacuum was dirty with dirt/hair (on inside and outside of the machine)
- portable fans full of dust (cleaners came and cleaned one of them, but when we turned on, caked on dust flew out - there are many portable fans placed in unit and in closet, all in same condition)
- Roaches in kitchen - company replaced disposable traps which were full. Note: there are disposable traps in every room of the condo, reflecting this is an ongoing problem.
Other issues we identified but did not inform property managers:
- No second set of sheets (1 extra set of queen sheets but both beds king size)
- Towels discolored, some threadbare/ripped
- Walls in desperate need of painting throughout
- LR drapes threadbare (fabric rotting)
- Queen headboard unattached to king bed in master bedroom
- Kitchen has excessive items and no extra space for groceries (e.g.: 24 coffee mugs)
We would not rent this unit again.
Joanne B.
March 2023
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
All was good but there were many “traps” around the counters and baseboards. There were bugs on the counter each day. Loved the location on the beach and the condo was well equipped!!
Joanne B.
March 2023
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
All was good but there were many “traps” around the counters and baseboards. There were bugs on the counter each day. Loved the location on the beach and the condo was well equipped!!
Lenn L.
December 2022
Highly recommend this condo on Maui, great location and well maintained
John J.
November 2022
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The Royal Mauian property is beautiful.The views spectacular.Unfortunately our unit #303 didn’t meet our expectations.We found so many deficiencies. It is very tired. Needs to be painted badly.The carpets need to be cleaned, clutter with too much furniture on the lanai and many basic cooking tools missing. Eg metal spatula for BBQing, potato peeler the list goes on. However Maui condo & home came thru with a new oven after 3 days without one. Should have been checked before our arrival. Thank heavens for the view from our lanai of Kam 1. Lovely.Weather was amazing!
Christine O.
November 2022
Cockroach infested unit. We were in contact with the management company, very responsive but the company used to rid the unit of the cockroaches was horrible. WE received 2 night refund, asked for a cleaning refund as the unit was filthy. Not to mention the broken door lock upon arrival, thread bare linens, broken beach chairs, coffee pot in need of cleaning, blender that was on its last legs, no cleaning products in the unit but lots of raid cans and cockroach bait traps. Been coming to Maui for 25 years have NEVER had an experience like this one.
John J.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The Royal Mauian property is beautiful.The views spectacular.Unfortunately our unit #303 didn’t meet our expectations.We found so many deficiencies. It is very tired. Needs to be painted badly.The carpets need to be cleaned, clutter with too much furniture on the lanai and many basic cooking tools missing. Eg metal spatula for BBQing, potato peeler the list goes on. However Maui condo & home came thru with a new oven after 3 days without one. Should have been checked before our arrival. Thank heavens for the view from our lanai of Kam 1. Lovely.Weather was amazing!
Katrina S.
July 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our condo was on the third floor facing the beach. Beautiful views. Perfect location. Some recommended improvements- more bath towels & wash cloths. More trash bags. Other than that, our stay was fantastic.
Joseph W.
June 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The is was stay #3. Can’t beat the location to the beach and some shopping. Easy to get to any other part of the island. Quiet community (some owners live there as well, not like a hotel). The rooftop gardens are perfect for watching the sunset and grilling up some dinner. I’ll be back.
Ryan F.
May 2022
We've stayed at the Royal Mauian at least 10 times and it never disappoints. You can't beat the location and beaches right outside the property. This is our first stay in this particular unit. It was clean and had everything we needed although carpet is not ideal in warm climate with lots of traffic in and out of the unit. That being said, it seemed clean so it wasn't a big deal.
Steven M.
May 2022
Great experience.
Perfect location.
Joseph W.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The is was stay #3. Can’t beat the location to the beach and some shopping. Easy to get to any other part of the island. Quiet community (some owners live there as well, not like a hotel). The rooftop gardens are perfect for watching the sunset and grilling up some dinner. I’ll be back.
Jan H.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Location is perfect. Right on sandy beach, walk to groceries, ice cream, restaurants, gear rentals, ABC Stores. Kitchen is complete, beds very comfortable, plenty of sofas, chairs, TVs. Beach boards & chairs were a real bonus. We watched whales from our deck and from the rooftop patio we watched the sunsets and whales nightly.
Darrell D.
May 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great location but you don't get any sun on the deck.Kitchen and bathrooms are nice but the rest of the place is very tired.
A guest from N/A, CO
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The best thing about this condo is the view. We loved being on the beach and near the parks in Kihei. We also loved the roof access for watching sunsets and cooking dinner on the barbecues. The main drawback is the street noise. Maui must not have any noise ordinances regarding traffic and mufflers. The street noise was 24/7. Also the condo has no AC. With climate change and fewer evening breezes, AC would improve this condo a great deal. The fans helped but it still got hot inside most days.
Rashmi S.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The view from the kitchen, living room, lanai, and primary bedroom was spectacular! The exterior of the property is landscaped with flowers and is well maintained, as is the rooftop deck (a nice bonus feature). We did not use the pool because we were steps away from two beautiful, swimmable beaches on either side. There are multiple dining/shopping options directly across the street, again just steps away. The kitchen and both bathrooms have been nicely remodeled. The granite countertops, quality cabinetry and duel sinks with large, well lit mirror in the primary bathroom were appreciated. The kitchen was well stocked with tools and equipment, as well as plenty of cups/dishes/silverware (only had to run the dishwasher at the end of our 7 night stay! Who wants to do dishes all the time when on vacation?). Even the furniture was nice. On the other hand, the green shag carpet made the rooms feel very dated and the comforters on the bed were old fashioned and faded (though clean). After spending the big money on remodeling the kitchen and baths, it made no sense to me that the owners did not bother to change out the carpet and purchase some nicer bed coverings. These two easy changes would give the unit the luxurious feel it deserves. Also, the lampshades in the primary bedroom and the drapery in living area were slightly dirty, again cheap fixes relatively speaking. My husband noticed none of this, but I did. It was enough for me to drop a star on the rating.There is no air conditioner in this unit, but plenty of fans throughout. This is something I did not realize when I booked. It did get warm inside, even with the fans on, so this is something to keep in mind. Overall, I would recommend this rental to my friends. It is a great value considering the view and proximity to amenities, if you are able to overlook a few truly minor things.
Tim C.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent stay, great view from unit's lanai and close to shopping and dining.
Sandra B.
March 2022
Good experience!! Great location
Treva W.
February 2022
We spent our honeymoon here and it was absolutely the best! The location is perfect.
And the Condo was very comfortable.
We will be back!
Jan H.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Location is perfect. Right on sandy beach, walk to groceries, ice cream, restaurants, gear rentals, ABC Stores. Kitchen is complete, beds very comfortable, plenty of sofas, chairs, TVs. Beach boards & chairs were a real bonus. We watched whales from our deck and from the rooftop patio we watched the sunsets and whales nightly.
A guest from N/A, CO
December 2021
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The best thing about this condo is the view. We loved being on the beach and near the parks in Kihei. We also loved the roof access for watching sunsets and cooking dinner on the barbecues. The main drawback is the street noise. Maui must not have any noise ordinances regarding traffic and mufflers. The street noise was 24/7. Also the condo has no AC. With climate change and fewer evening breezes, AC would improve this condo a great deal. The fans helped but it still got hot inside most days.
Elizabeth S.
July 2021
This condo had an amazing view and an excellent location. Easy to get to Paia, the road to Hana, Walea, and pretty much anywhere you’d want to go. The decor was quaint and had a Hawaiian feel. It is steps from the beach. We loved it!
Dan C.
July 2021
Very convenient location with a stunning view, next to a great swimming beach that we could walk down to in minutes. Very spacious for the three of us. When we checked in I noticed the toilet seat in the master bath was broken. I called the maintenance line and they had someone fix it that afternoon while we were out exploring the island. The sliding doors in the master and living room could use some attention, but we mostly just left them open during our stay so it wasn't really a problem. We didn't even submit a maintenance request on them but perhaps they will look into it when they read this review. In unit laundry was another great feature that you don't get in a hotel. Beds and pillows were very comfortable with quality linens. Highly recommend for the price point.
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