Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in this complex before, but first time in 402. The management company is top notch, from the welcome basket to communication, all nice touches. The unit itself is a little outdated, but everything worked and it had everything we needed. Access is via an electronic key pad on the door and it has a keyed security door. The view is better from the 4th floor. The location of this plaza is perfect, which is the best part of staying here. The parking garage is under construction, but we never had an issue finding a parking spot. The parking garage is only accessible via the elevator which requires a key to get to that level. Defya secure place.
Jeff K.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice, well maintained and equipped, spacious property. Right in the centre of town so easy to walk anywhere. Agents really helpful with check in instructions in advance and contact throughout. Highly recommended.
Stephen W.
May 2024
We have stayed at other nice properties in this building during prior visits to the Big Island, but will now ALWAYS book this specific unit! Spacious and beautifully decorated, with EVERY possible amenity thoughtfully provided - from sunscreen lotions, snorkle masks and coolers, to a generous supply of bath and beach towels, dish and clothes washer soaps, and a kitchen very well stocked with cooking supplies. Newer appliances all in great condition. The air conditioning was so comfortable to come "home" too after warm days in the sun. We could tell the cleaning crew used is top-notch - we didn't even feel a spec of sand beneath our feet when walking barefoot across the cool tiled floors (and we also cared well for the property and avoided tracking sand into the unit), and all counters and surfaces free of any grime. Comfortable beds, lots of storage space, great living room layout for socializing. And the deck-balcony - whoa! HUGE, wrap around with access from both the living room and the master bedroom. We enjoyed meals outside on the covered balcony (shelter from the sun and occasional shower), watching the passerbuys on the quaint shopping street and a bonus was the nice view of the water as well. Overall, the best stay we have had on our travels to the Islands! Thank you!
Owner
May 2024
The area needs updating… some paint would do wonders. Almost every retail outlet needs workers. Still it was awesome!
Clinton
May 2024
We spent a LOT of time on the patio because the view was amazing. Bed was very comfy. Central location. We were able to walk to most restaurants and bars. Parking was great.
Only thing is we were told NOT to use the concierge for anything but "reservations". When we went to other hotels we were able to use the concierge for questions and suggestions for local things to do so we asked the people at the restaurants or other visitors for info about the area. Kind of disappointed in the limitations for using concierge.
We had to save over a year to be able to go to Hawaii so we really can't thank you enough for making our vacation special.
Valentin B.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location, very nice. Very grateful for the beach equipment and towels. Safe parking and relaxing pool.
Heather S.
May 2024
Amazing view super comfortable bed. Highly recommend this room we stayed here on our honeymoon and it was awesome. Beaches are difficult to get to with no car but restaurants and shopping us at your fingertips.
Trent B.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved this property and its location. We had a wonderful stay and enjoyed ourselves very much. The management company was very professional and responsive when needed. The only draw back is that the pictures advertising this apartment are long out of date. The changes in the apartment are minimal and can be understood however the degraded tarps on the businesses across the street are quite the eye sore. This is no fault of the owner of this apartment rental property but surely takes away from their lovely view from the balcony.
Vinnie H.
May 2024
Great location. Small, but very nice condo.
Enjoyed my stay.
Linda V.
May 2024
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, the stay was positive. The location was great. The unit and the entire building is somewhat dated but comfortable. My biggest complaint would be the numerous and rather stern instructions on the requirements of our stay, arrival and departing steps, etc. No one was ever in the office anytime we walked by. All the construction was certainly an annoyance.
Susie G.
May 2024
This is an older property but is fairly well maintained. Very limited amenities, including no shade whatsoever by the pool, but the unit is very nice. It also could use some updates, but it’s well furnished, and the lanai is large and comfortable. The unexpected find was the lovely BBQ deck, perfect for sunsets and cocktails with ocean breezes. Really my only major gripe is the near constant and intimidating communication from the property manager, beginning well before our stay. We were barraged with threats of fees and fines, to the point that I was scared to unlock the door five minutes early and sat in my hot car waiting for the strike of 4:00. And super stingy too, letting us know we only get “starter” toilet paper, paper towels and trash bags. If every guest buys a box of their own trash bags, where do they all go?
Alisa G.
May 2024
Beautiful views, especially of the wonderful church. Very helpful and hospitable people at Kona Plaza. Can't say enough good, would stay right at this location again. Gonna miss Kona until we come back again. Wonderful people to rent from!
Linda C.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place, lots of room for 6 people Great Location!I would definitely recommend 👌
Kevin R.
May 2024
![Kona Plaza 307]()
Firstly, I just want to start off saying Kona is a very beautiful place. Loved the scenery and the people we met along the way.
Having access to the beach chairs and snorkeling gear was a great perk. We enjoyed the patio in the evening.
Unfortunately during our stay we had two solid days of extremely loud noise from a Jackhammer in the parking lot. They failed to inform us of the major structural problems and immense maintenance this building is going through. We thought “quiet time” we from 9pm- 8am but that Jackhammer started up at 7:15 am. At this point we were forced to get up and leave the condo for the day as it was impossible to endure the noise. I proceeded to call Vacasa to explain this issue, they noted it and promised a call back the following day to discuss further. I never received a call. It’s incredibly frustrating when we saved up for a couple years to do this legendary trip and situations like this arise with absolutely no fair warning.
Total fail on the owner and Vacasa’s behalf.
Corey S.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Exceptionally clean and updated condo. Loved having washer/dryer and all essential appliances. We were welcomed with Hawaiin chocolates, coffee and creamer with the atmosphere of home. Literally steps to amazing restaurants and fun shopping.
Elizabeth A.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was better than the building it was in. It was close to the main street with all the restaurants and gift shops however, it’s still required climbing stairs to get up to the first floor in order to take the elevator. The elevator to the basement has a fire door that you cannot come back in. This was an issue because my spouse cannot climb stairs . You can take the elevator to the garage in the basement and go out the fire door right onto the main street, but you can’t come back in that way. In addition, the ocean view was there, but only by looking over the top of some really dilapidated roofs. Overall, the condo was acceptable at the price charged, and the inside of the condo was well maintained
Raymond B.
April 2024
Clean but a little worn out looking. The work being done in the basement parking area was concerning - is the structure safe? An explanation would have alleviated some worrying. The noise level from repair work during the day often prevented us from enjoying the lanai. When we could, we did enjoy sitting on the lanai and on the 4th floor deck. The main pluses are being able to have parking (very limited otherwise) and walking to restaurants.
connie h.
April 2024
Great stay, great location. Condo well equiped with everything you need.
Only down side was the construction in the parking garage which limited the amount of parking spaces.
Bob K.
April 2024
This property is in a run down area in downtown Kailua Kona with lots of homeless people and boarded up buildings. Not enough space here to describe all the disgusting things we saw from the lanai. The unit itself would be ok if it had air conditioning. The air conditioning in the bedrooms is loud and right next to the bed which made it hard to sleep. Plus not having air conditioning in the rest of the unit was miserable at times. Parking was a bit of an issue as the basement parking garage is more than 50% blocked off by what appears to be temporary support for the building. Plus, during the day, the elevator doesn't take you down to the parking garage so you just have to walk down the car ramp to get your car. I loved the Big Island but I would never stay in this area again.
Richard H.
April 2024
This condo was a perfect place for our stay! Busy downtown during day and quiet comfortable bed for night. Lanai view of the bay beautiful!
Sue D.
April 2024
We stayed here for 5 night. It was a great location and very clean. It’s a little dated but I think they all are.
We had a nice stay
Robyn H.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Property description was accurate. Unit was clean. Property manager was very responsive. Very nice location, accurate photos of view from lanai. Would recommend it to others.
Brad D.
April 2024
This condo had everything we needed! It is very well stocked and has a beautiful open floor plan. We really enjoyed the huge balcony and the fact that it's really an additional living room and dining room.
Beautiful place!
Larissa N.
April 2024
Appreciated how well equipped this condo was, great location (central Kona), very walkable, nice pool, especially grateful for the very responsive property manager (Knutson) who addressed questions and needs immediately 👍
Suja T.
April 2024
![Kona Plaza#402]()
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location. Pictures are accurate. Close to all the amenities in Kona. Staying here, you do not need a car unless you are going to tour around the island. Grocery stores (2 on Palani), Walmart (straight up Henry Street), and local shopping are all within a mile of the condo. There is an ABC Store directly across the street if needed that is open 7:30 am to 10:00 pm 7 days a week. Beaches are close (Kailua Pier being one of them) or several along Ali'i Drive or the old Kona Airport that is 1.5 miles away from the condo. There is an E-bike rental shop on the main floor of the building and a brand new coffee shop that has 15% discount for those who staying in Kona Plaza (great coffee and treats). Bike rental shop was amazing. Farmers Market is a 3 minute walk away for all your fresh fruit and veggies. We had no issues with the property. Property manager was amazing and has options available for mail and parcel pick up, which was greatly appreciated! We would stay here again.
Shari M.
April 2024
This is the third time we stayed at Kona Plaza (first time in this unit) as the location is great and the condos are always clean. Despite specifically booking this unit, which was advertised as having air conditioning, we arrived to find that the air conditioner was inoperable and there were only portable units in each bedroom. These units failed to effectively cool down anything past the bedrooms, which made it quite uncomfortable for us to enjoy the other areas of the condo during our stay. For what we paid this was unacceptable.
Kim K.
April 2024
This is a nice unit close to everything Kona town has to offer. We have stayed in this unit before and this is our second time renting it. It is clean and updated. Close to many restaurants and shop. We were a bit taken off-guard during this stay as upon arrival as when we drove into the parking garage it has many temporary structural beams holding up the parking garage. We were told by a condo owner that the building was sinking and that they were starting a major structural project to fix it. We feel we should have been told in advance as it seemed a bit scary. I am sure it is fine as I canʻt imagine they would allow people to stay in this building if it was unsafe, however, it definitely made us feel concerned.
Rhea L.
April 2024
We loved staying here. Every thing was short walking distance in town. Outside of town 90 minutes got you to everything you want to see from green beach to very top of Mauna Kea. Plan on returning next year and other than a few days in Hilo hope to return to this condo!
robert m.
April 2024
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a nice condo, better than expected. Tv did not work first night, it was replaced on the last night. We did see roach activity, so we kept all food in fridge. Sofa couch not comfortable, but did the job. It was a hassle to get to parking garage thur elevator you needed a key all the time, and parking garage entrance was difficult with large vehicle due to renovations going on. Condo was in perfect location
Rachel M.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was just as I imagined it. Loved the view from our balcony. The Management company kept us informed and answered any questions we may have.
Tammy B.
April 2024
The location is good for access to shops, etc. on Ali’i Drive but a bit overpriced for what you get. For example, there are several fancy hotels nearby that have a daily rate per person for less and with more amenities as long as you don’t want to cook.
Doug D.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Problem free would be the best way to describe our stay. All of the access codes worked, and everything in the unit worked with no issue. The balcony doesn't have a water view, but it is roomy with a nice breeze. It was the default location for morning coffee. Communication from the mgmt company was also prompt, friendly, and efficient.
Stuart S.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a nice time in Kona and the condo was everything we were expecting. The photos and description were perfect other than the sofa has been updated. We were there for appr. 4 weeks and everything was great. We really enjoyed relaxing out on the deck late in the day and the view across to the church. We used the bbq's on the upper deck a few times and that was nice. This isn't a 5 star condo (and your not paying for one) so if you set your expectations realistically you'll be happy with your stay here. Having parking was an added bonus and touring around the island was the highlight of our stay. On the days we stayed in Kona it was very nice to be able to walk everywhere.
Barbara R.
March 2024
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had cockroches and when contact the manger they said it was to expensive to have it done again.
suzanne m.
March 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our experience was great! The location was perfect! Maintenance fixed the one issue quickly!! The beach gear was great! We loved our stay!!!
Nathan R.
March 2024
Worked perfect. Clean right down town. Easy.
Roberta E.
March 2024
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The Bedroom carpet is old and smells bad and should be torn out. Second there's no luggage stands, and junk in the closet. Not welcoming. exposed wires in the kitchen right of microwave.
Robert H.
March 2024
This condo was exactly as pictured. Very clean, comfy bed and quality linens. The decor was beautiful, I was able to read a couple of books the owner left for guests' enjoyment. Internet connection was good, we were able to easily work during our stay. We were welcomed with wine, coffee, snacks and some cooking essentials. The lanai was perfect for al fresco dining, the BBQ area easy to access and has a comfortable sitting area to relax while grilling. The neighborhood is safe and walkable. We would definitely stay here again.
Ashley G.
March 2024
Nice condo with a great location to shops and the beach. My husband and I stayed here for a week, and it is a very nice place to stay.
Lou D.
March 2024
We missed our 50th anniversary due to COVID so we’re making up for it. We were here 10 years ago; and now we have circumnavigate the Island 🏝️. This place is a very short walk to the Kona Inn Plaza.
Tom and Jan P.
March 2024
Fantastic place to stay. Had everything we needed.
suzanne m.
March 2024
Suited our trip perfectly.
Patrick F.
March 2024
Very nice unit. Great location. Can walk to everything in town. Would stay here again
Marlena F.
March 2024
The location of this complex makes walking to restaurants and shops very convenient. Alii Dr is a busy street, but downtown Kona gets quiet around 8pm. The size of the balcony is great, and if you look over the shopping center roof that is need of repair, you have a nice view of the ocean. This is an older unit, but does have all the necessary kitchen appliances, as well as a washer and dryer. We appreciated the beach chairs that were in the closet, and the paperbacks for reading.
pete p.
March 2024
Very nice to be able to walk to everything in Kona.
Russ H.
March 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The rental was great, so close to the ocean, restaurants. The rooms were clean and fully equipped. The toys on the lanai certainly came I. Handy espically the beach wagon. The only issue we had was at the airport. Our flight came in around 11pm, and there was absolutely no service available to our unit. No cabs, no Uber,nothing. Thank goodness a service person from the airport offered to drive us. Kona needs to improve that service for tourists.
Deb S.
March 2024
The condo was great! Parking is at a premium so we enjoyed the u/g parking. Great location! Because we were a half block from Ali’i Drive, we could walk to restaurants and the pier. The lanai was large and looked onto the yard of the historical church. Beautiful sunsets from the lanai and since the lanai did not receive any direct sun so you could enjoy it any time of day.
Babs P.
March 2024
![Kona Plaza Condo 2023]()
The condo was stocked like a home away from home. The beds were very comfortable and there was plenty of closet space in both rooms. The lanai is very large overlooking the pool and the back alley. At first we were disappointed with the view from the lanai but ended up enjoying it. The lanai is screened making this a very large extension to the main part of the condo. This condo is perfectly situated to the heart of Kona and all the attractions. The deck doors to the lanai did not lock but we felt safe as we were on the 3rd floor. Negative comments. This condo does not come with an in suite safe. The parking is a problem especially with the construction work being done both outside and in the parking garage (which is where we were told to park). Parking is included with the condo yet we had to pay for overnight parking ($65). I tried several times to address this situation and to be reimbursed but my calls were never returned regarding the parking. This was very disappointing as we were nervous to drive anywhere as we didn’t want to lose our parking spot and having to pay for parking. If parking is included with the rate then assigned parking should be given - this is an issue that should be considered before staying at this location. Paid parking is VERY expensive and the management team refused to address or to refund. Rental vehicles are very expensive to stay parked due to parking spots. The elevator near our condo quit working causing some hardship.
Todd R.
February 2024
Great location. Very clean and well appointed. Nice views. We had a great time being in the downtown area. Definitely would stay here again.
Maureen L.
February 2024
My son had a sporting championship event on island. Love the location of the condo! It was super close to everything we needed! Condo was clean and comfortable. Would totally stay at again and/or recommend to others. Mahalo!
RUTH V.
February 2024