Colleen C.
September 2025
The grounds are fantastic, scenic, location can't be beat; it's apparent the the grounds keepers are hard at work all day long and all staff are pleasant and helpful! The individual unit is nice, but needs better cleaning & care. The non- negotiable 4pm check in to allow for cleaning to be scheduled weeks in advanced & cleaning fee was a rip-off and insult when we arrived at 4pm to find the door open and people inside cleaning. They left 5-10 minutes after our check-in, but we immediatealy wondered if they didn't finish or typically do an inadequate job. The kitchen floor was sticky to walk on (we cleaned with wet paper towels as that was what was on hand), the refrigerator door was covered in handprints, the floor was overall not clean and our feet were discolored every day just from walking around inside. We found visibly soiled dishes in the cabinets and knife block so we washed many of the dishes ourselves prior to using them. AND THE ROACHES! Roach traps thoughout, and roach spray under the kitchen sinks...keep all food in the fridge or microwave for storage! The problem isn't new...we can see in the house journal where prior tenants have commented and called to report this resulting in more roach traps and bug spray. I called Perfect Stays on my check out day to report this again by voicemail, never got a call back, so I alerted the front desk also to try to limit the spread. The beach and laundry supplies were quite helpful, we loved the mural and artwork
Adam T.
June 2025
The Papakea resort grounds and staff were fantastic. Beautiful setting away from the craziness of the larger more touristy resorts. The unit itself was okay. We had plenty of room for our family and everything was clean. Minor updates in the bathrooms, and maintenance to the sliding doors and shutter style windows would improve the overall experience. The AC in the guest room did not work the entire week we were there, and given the number of fans stuffed into the various closets, it probably hasn’t worked for quite some time. Communication with property management was not great. Most of my emails to them went unanswered. It took two days of back and forth communications about the ac to finally send someone over to look it, who ultimately could not fix it but offered to bring us more fans. We would definitely consider staying at Papakea resorts again, but not in a unit under this management company.
Alexander W.
February 2025
Very organized
Aimee W.
February 2025
Great condo with beautiful views. Would definitely stay here again
Rodney D.
November 2024
The place was better than the pictures could describe. The view to the beach was breathtaking. Lots to do close by.
Matt T.
November 2024
Had a great stay
Michelle S.
October 2024
The location is great, the grounds are beautiful & well maintained. My #1 issue is with the cleanliness of our accommodations. We pay a cleaning fee upfront, my expectations are that we would arrive to a clean room! The attention to detail in reference to cleaning is disgusting.
Lisa E.
August 2024
We didn't receive the correct information to access the property, upon check in was told they didn't have it and would have to contact my perfect stay to get that. Upon arriving in condo, it was dirty, no cleaning supplies, cockroaches, shower door fell off when opening it, washer didn't work properly and the one air conditioner leaked water the entire stay. We had to re-arrange 2 days of our stay to accommodate maintenance which only fixed one of the 5 items that were discussed. My perfect stay didn’t seem to truly understand the on-going issues with the property. I would not recommend this condo or renting anything from My Perfect Stay.
Stefanie W.
August 2024
Wonderful stay
Clean had all amenities. Our room wasnt ready gor early check in but manager sent us gift card. Highlight recommend!
Dave N.
July 2024
Minor issues with internet and broken washer but I’m realistic and know stuff happens. Other than than, all good
J. Lionel B.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family including grandchildren recently spent two wonderful weeks in a great condo. The unit was clean, comfortable and perfect for our family of seven. The resort property was well maintained and offered activities for all ages. The view from our unit was spectacular. We would highly recommend this unit.
Colleen D.
February 2023
Pluses : Great view, nice linens, and plenty of dishes (except forks)
Cons: Unit needs serious updating and better maintenance. The guest bathroom has an outdated small bathtub with shower. Very slippery when wet. Mold on top of shower. Unrecognizable substance on shower door hinge. Black substance around faucets in loft. Master bathroom shower drips. Some outlets in rooms don’t work. Light bulbs missing or don’t work. Leg on chair in dining area is very wobbly. Washing machine cycles are not as indicated on dial. Toilet in loft ½ bathroom must be flushed twice. TVs in guest and loft areas not connected to cable.
Patti E.
January 2023
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location of this unit is great. Incredible view of the pool and ocean. Many updates including granite countertops. Kitchen appliances are in need of some repair. Would recommend lounge chair(s) for the lanai and the upstairs loft would be better with a double/queen and a twin xl (similar to other units in the complex). Would recommend it to friends!
Carrie P.
January 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This unit is great for families. We rent at the Papakea every year and found this unit to have one of the best views. The location is handy for going to the pool or ocean-side. It was clean and the kitchen is reasonably well stocked (the only one I’ve ever rented with sharp knives!). It has putters and beach chairs but no sand toys, tennis rackets or boogie boards etc.
Megan B.
December 2022
Close to multiple beaches and restaurants. Many on site amenities, in unit laundry was a huge plus. Easy to access, staff in the office are incredibly helpful. Would definitely stay here again next time.
Georganne B.
December 2022
The condo we stayed in met all our needs and expectations! Sitting on the lanai enjoying our morning coffee, listening to the ocean roar and being treated to many rainbows was a gift we didn’t expect! The property is busy during the day with families taking part in the activities provided like shuffleboard, swimming, and Putt-Putt golf or just those sunning, reading and enjoying their solitude. At night, it is quiet, restful and fun if you want a night swim or soak in the hot tub.
We we strongly supported by the reality company if we had questions or needed anything! We couldn’t have asked for anything more!
carina h.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved staying in this condo. The view was perfect, the amenities were great, the beach access was fantastic. Any concerns we had were addressed within hours, so they have great service. There were places to eat and a grocery store we could walk to. The beach chairs in the unit were really great to have. I could go on, but overall we loved it and would recommend staying here.
Anne H.
September 2022
Loved the beautiful resort overall and would definitely recommend and would stay again. However, Check in was very confusing. Key cards and key pad code provided by front desk didn’t work. Property manager provided different keypad code that worked. No instructions provided in advance for trash services. Televisions were not connected to the internet. No mention of how to get clean towels, etc. inside condo instructions would have been extremely helpful.
Leighann L.
July 2022
This property is perfect for families. Great location great pool and grounds. The Epic group were wonderful and responsive to all our needs. We rented four condo's at this property and Epic was the most professional and responsive. I can recommend them and I will use them again. Leighann
DENA T.
July 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall a nice place to stay, cleaning needs to be more thorough, as I saw dried macaroni noodles inside the bottom of the cupboard where the garbage is kept, dried pancake splatter on a few cupboards. Some maintenance needs to be done, towel bar dowel cover loose and hanging, bathroom vanity light not level, curtain hooks need to be rehooked, looks like drapes in bedroom have had there better days. Nice there was a disclaimer that the bath tub is shower only, no plug. I was ready to take a bath when I realized there was no stopper. Bath showers & tubs need to be updated to be current with the rest of the condo. One last note, nice to have all of the kitchen appliances, dishes etc. but there is not room to put your food, all the cupboards were filled with kitchen stuff, more than most guests will ever use.
Kim T.
June 2022
We enjoyed our stay.
Scott E.
June 2022
Very nice property, great ocean view, listing pics are accurate.
Chelsey M.
May 2022
Easy to book. Very prompt responses from the owner. Great location. Nice view and resort. Enjoyed our stay at Papakea!
Julie L.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Everything about this B&B was perfect, except it was just too warm. There was only one window unit in the main room, which was wonderfully cool all the time. However, the three bedrooms were just too warm. We had to keep the doors open all the time, and even then it was like walking into a heat wave every time we entered the room. The upstairs room was the worst. It was almost unbearable.
Erin B.
May 2022
We had a family vacation in Maui and this was a wonderful place to stay. The view was fantastic. The resort had a lot of fun things to do for kids (mini golf, pool) and walking around the resort was beautiful with all the fish to look at.
Merrik B.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cozy beds, ocean views, nicely appointed, great location. The kitchen had was well-socked with dishes and cooking implements, plus a bowl of fruit, Kona coffee, tea, and pancake mix. There’s a market in walking distance as well as a big lot with food trucks, picnic tables, and string lights. Great for dinner if you don’t want to cook or pay the high restaurant prices. Other guests on the property were respectful. No loud parties or noise after 10. Wonderful for listening to the ocean waves and the palm trees rustling in the wind. An all around lovely stay, convenient to great snorkeling.
Heath S.
March 2022
My family of 7 stayed here and had a great time. The communication with the property management was great as they were very detailed in their checkin and welcome emails as well as check out emails. We also had one thing we emailed them about during the stay and they got right back to us the very next morning. The property is nice. Kitchen is a little small but was sufficient for our needs and is as pictured on their listing. No issues or complaints.
Sarah R.
February 2022
In total there were 6 adults and one child all staying here and it was spacious and clean. The location was great, walking distance to shops and grocery store. The facilities were well maintained. Overall, I would recommend this place for any large family looking to have an unforgettable experience.
Doug H.
February 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved most everything about the condo and the property manager was helpful when I needed items that weren’t included like Kleenex.My only complaint would be that a little TLC is needed. The carpets,curtains, patio weren’t very clean some general maintenance is needed. I would definitely stay here again however. The pool and surrounding grounds are absolutely beautiful and we enjoyed seeing whales from our patio.
Merrill G.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great rental expierence. Everything was neat and clean. The one suggestion I have is to provide a cutting board and non stick pots and pans for the kitchen.
Ruth m.
December 2021
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We loved the location of the condo. Close enough to walk to Kaanapali beaches but far enough away from the crowds. The condo itself was somewhat run down and had common space to comfortably seat 4 people even though it had 3 bedrooms and could sleep 6 people.
Marlena G.
December 2021
Spacious 2 bedroom condo with a loft comfortably fit my family of 6. Quiet, well kept grounds, gorgeous view of pool and ocean. Fell asleep each night listening to the ocean waves. Full kitchen made it easy to keep kids fed without always having to eat out. Restaurants, food trucks and grocery store in walking distance! Washer/dryer was very convenient however they are small so had to do many loads for my family of 6. Also dryer wasn’t very strong so drying towels was challenging and often had to hang them on chairs to completely dry. 2.5 baths was nice to have however they are a bit outdated. There is A/C which we were happy to have on those humid days! I would definitely stay here again!
Sarah S.
October 2021
This property was great for a large group and accommodated our family well.
Sara B.
October 2021
What a beautiful, relaxing and comfortable condominium! The lovely views, amazing host and generous supplies set the tone for a relaxing resort getaway! Oh! Not to mention the incredible ocean sounds! The grounds are peaceful and well maintained with great gathering/lounging areas that offer unobstructed views. There is plenty to do on and off the resort property. My only questions is, how quickly can I return to this lovely place ?!?
Katrina G.
October 2021
Beautiful property and great views.
Suanne P.
October 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is one of the few 3-bedroom condos we found and it was fabulous! The views, pool, hot tub and games on the grounds gave us lots to do while relaxing at our home base. Great location close to Lahaina and other beaches nearby.
Maheshkumar S.
September 2021
Great condo that accommodates 2 families
Kristina G.
September 2021
We really enjoyed our stay at this property. Communication with the property manager was easy and they were extremely helpful. The only callout we had is that the upstairs bathroom didn’t flush very well. Other than that this condo had everything you would need for a week in Maui. We would definitely consider coming back in the future.
Stephen R.
August 2021
Nicely furnished with a large master bedroom and plenty of room for our family. The balcony overlooking the pool, hot tub and ocean was a great feature. Stocked with beach chairs, boogie boards and putters for he putting green just outside the condo. You can snorkel right off the property as well. Overall, a great location close to many beaches and golf courses that was well worth the price.
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