Reginald M.
November 2024
Overall it was nice.
Angie K.
November 2024
We enjoyed it very much!
Wren S.
October 2024
Turtle Bay. The Ritz Carlton. You have
Be familiar with local beaches.
Kenneth C.
August 2024
Nice property. I totally had the "don't have a gate code or a door code" issue that people had mentioned in the past. They did share an "E-Lock Code" that is a different length compared to the gate code or the door code and seemed to have nothing to do with either. Not really fun when you're ready to put the bags somewhere and relax.
Also, the Vacasa web app has room for improvement. I'm used to having an invoice emailed at the end of the stay, but if that's not a default, it should be simple to download one from the web app. Clicking on my past trip forces me to leave a review. Hopefully that invoice is just a click away at this point...
Ian G.
May 2024
The condo itself is nice, it isn't actually in the turtle Bay resort. I was never sent the gate code for the property and the door code was not correct. Very stressful. Not what you want on a vacation. The beach items were broken, in poor condition, or missing pieces. However the kitchen was well stocked and the bed was comfortable. We enjoyed the AC.
Justin Steward S.
February 2024
I did not receive a code to get into the gate for the community prior to arrival. Another guest helped us get in, but I was immediately met by security when I parked and had to spend about 15 minutes getting everything straightened out with him. I had to reach out three separate times to the rental management company to finally get a gate code that worked. The door lock instructions I received were incorrect. I was given a 10-digit code for a lock that only used 4 digits. Luckily I was able to get that code much easier than the gate code. The second day of our stay I received a notice from the property that my car was in violation for not having a parking pass displayed, and towing was threatened. Nowhere in the check-in instructions did it mention a parking pass, and there was not a pass available in the unit. Somebody eventually brought us a pass on our last day. I will say the representatives I spoke with were very communicative, but it was an awful lot of headache for a 3-night stay. The condo itself was fine, and the adjacent resort is beautiful, but all the hassle really put a damper on my trip. I’d suggest looking elsewhere.
Ernesto S.
January 2024
Overall place is great for location. But the check in was awful. Dryer didn’t work so that was a problem when washing clothes. I was t able to lock the door the whole time. Last day we found cockroaches.
Matthew H.
December 2023
The property and condo are both nice . I have stayed at turtle bay multiple times . For the price this unit is a bargain. If you are in a ground level unit and you have noisy people above you , you can hear everything as the units obviously have no insulation. This unit does not have a porch , so no place to hang up wet gear at the end of a day at the beach. My main complaint with my initial arrival was with Vrbo. They did not get me the correct gate code for almost 2 hours after my initial check in , despite being only 30 minuets early and being on the phone for 15 minuets while sitting at the gate trying the incorrect codes the guy was giving me over the phone. Same w the front door. Vrbo NEVER put me in contact with anyone on site , it was either txt or email, I had to ask for the combination to get through the pool gate as well . 3 simple combinations would have made my arrival much better .if I owned this property I would find a company who wold make sure renters had a smooth and simple check in, not a stressful one.
Amber M.
September 2023
The stay was great! There was lack of communication/instructions to get on the gate. After getting past that, everything went smoothly! The management was great and the condo was clean.
Ron D.
July 2023
spacious unit abutting golf course, everything worked and only a 5 minute (at most) walk to the Turtle Bay Resort hotel. Pool very close to unit.
Edan V.
December 2022
You can tell the hosts put time in making the place clean and welcoming. Thank you
George D.
November 2022
This is not a complaint about the property but rather the ridiculous amount of add on fees from VRBO. Even owners I talked to agree, it’s gotten out of hand. It drives a budget priced stay up way too high.
Chad J.
September 2022
Felt like being at home while living in paradise.
Jennille S.
August 2022
The unit was very relaxing. The location was perfect for what we wanted to do. Multiple beaches nearby and within walking distance.
Lois Toyama T.
August 2022
Basically enjoyed our stay... we come to Turtle Bay every year for a family reunion. This is the first time we haven't been satisfied with the unit. Many lightbulbs were burned out. The sliding screen door kept falling off. Bottom of kitchen trash can badly mildewed. Bedspread old and frayed. Beach chairs really rusted.
Property managers responded promptly to lightbulb situation.... we didn't say anything about the rest. Also, no info on pool code or what we should do on checkout.
Jesse C.
July 2022
Comfortable one bedroom place. Great location on the North Shore. Quiet!
Chris S.
July 2022
Well maintained unit close to beaches, shopping, and golf. Door code was rather long and took a while to memorize it. Only “problem” was the hot and cold water inlets to the washer and so cold was hot and hot is cold. Would definitely come back.
Sheena R.
May 2022
Such a perfect spot for the known beautiful beaches and food! The condo was perfect great home feel. Wouldn’t change anything!
Laura M.
May 2022
The view from window was beautiful. Very homey.
Theresa D.
May 2022
The property was nice although outdated. We found some trash under the bed from previous renters and the dishwasher was leaking when we ran it the first and last time. The location was convenient for us to visit most of the north shore so we didn’t mind staying there. It was close to the pool and golf course which made for great viewing pleasures. They had beach towels and chairs which we used at the nearby turtle beach.
It’s a very spacious unit and worked well for our group of 3 adults and 1 child. I would’ve liked more updated linens and furniture, especially the pull out futons which we’re torn up and squeaky
Geoff H.
May 2022
We love the north shore and this is a great location to access the area. Turtle Bay beaches are beautiful and walking distance. The pools for the condos are ok (small and no hot tub) and Turtle Bay will not allow you to use their pool. You can however utilize the resort restaurants.
Our one complaint was that the front door is so heavily spring-loaded that it is a legit safety hazard for little kids.
Anonymous
March 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Provided everything we needed and was clean and comfortable.
Joseph D.
February 2022
The unit that we rented was fairly clean. It was in a great location and the neighborhood was quite. Although we didn’t spend much time in there, it for our needs great.
Inna S.
February 2022
Clean and good location, enjoyed staying here.
Joseph A.
January 2022
I had so much fun super nice place I’d stay here every time , wayyyy better than a hotel ,
Mark A.
January 2022
We very much enjoyed the surrounding property; the grounds were well kept. The unit was clean and had every amenity of a home; although, as expected, the ottoman sleepers were terribly uncomfortable. The living room AC leaked and filled up the tub under the unit quickly and flooded that area of the floor the first night because it was not emptied before arrival, so we had some cleaning up to do. The sliding glass door in the living was off the track and the slider screen was out leaning against the door; however, it was an easy fix, so I just fixed that myself.
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.