Cody J.
January 2024
Overall great! Kids complained their beds wobbled a lot and made a lot of noise, but we all loved our stay overall!
Deborah
November 2023
This is a great property whether for a family or just a couple. Bring close to the pool area makes it particularly nice.
Erik L.
October 2023
Property is Amazing , very clean , amenities great , pool area fantastic and proximity to all in waikoloa is as good as it gets. We were able to book there due to off season and price was down to many other properties we have stayed over many years . My wife worked at the Hayatt Waikoloa when it opened in 1989 and the plants and trees weren’t grown up yet . Great place . Hope we can stay next year Mahalo
Erik L.
October 2023
Property is Amazing , very clean , amenities great , pool area fantastic and proximity to all in waikoloa is as good as it gets. We were able to book there due to off season and price was down to many other properties we have stayed over many years . My wife worked at the Hayatt Waikoloa when it opened in 1989 and the plants and trees weren’t grown up yet . Great place . Hope we can stay next year Mahalo
oleg o.
September 2023
This rental was perfect for our family vacation. Its proximity to the beach and shopping areas made it incredibly convenient. The cleanliness of the space was impressive, and the central air conditioner kept us cool during our stay. The reclined sofa in the living room was a great touch, providing a comfortable space for relaxation. I highly recommend this place for families looking for a fantastic vacation spot.
Richard P.
June 2023
Kolea is a beautiful property. Beautiful grounds.
oleg o.
June 2023
This rental was perfect for our family vacation. Its proximity to the beach and shopping areas made it incredibly convenient. The cleanliness of the space was impressive, and the central air conditioner kept us cool during our stay. The reclined sofa in the living room was a great touch, providing a comfortable space for relaxation. I highly recommend this place for families looking for a fantastic vacation spot.
Richard P.
June 2023
Kolea is a beautiful property. Beautiful grounds.
Josh G.
May 2023
We had a great time. We were traveling with our 21 month old toddler and asked several times if there was a high chair, pack n play, etc. host said owners weren’t required to provide these which we totally understand, nonetheless we brought our own. Upon arrival, both items were there. It would’ve been nice to know that. We also wish the property was a little more equipped in the kitchen and with supplies. We ran out of dishwasher soap, washer soap and paper towels. The fan for the stove was inoperable. Several light bulbs didn’t match the others and weren’t dimmable so they constantly flickered and we had to remove them. The pool and access to beach were great.
Josh G.
April 2023
We had a great time. We were traveling with our 21 month old toddler and asked several times if there was a high chair, pack n play, etc. host said owners weren’t required to provide these which we totally understand, nonetheless we brought our own. Upon arrival, both items were there. It would’ve been nice to know that. We also wish the property was a little more equipped in the kitchen and with supplies. We ran out of dishwasher soap, washer soap and paper towels. The fan for the stove was inoperable. Several light bulbs didn’t match the others and weren’t dimmable so they constantly flickered and we had to remove them. The pool and access to beach were great.
Matthew P.
February 2023
I wouldn’t normally feel the need to comment on the cleanliness of a property, because that is what is expected. We enjoyed the property so much that I felt necessary to rebuff some of the other negative comments about cleanliness. The unit was in perfect condition and we will stay here again.
February 2023
The location was perfect for relaxing at the pool or on A-bay. Super easy walk to groceries or restaurants. Unit itself was clean with no issues with pests.
Matthew P.
February 2023
I wouldn’t normally feel the need to comment on the cleanliness of a property, because that is what is expected. We enjoyed the property so much that I felt necessary to rebuff some of the other negative comments about cleanliness. The unit was in perfect condition and we will stay here again.
January 2023
The location was perfect for relaxing at the pool or on A-bay. Super easy walk to groceries or restaurants. Unit itself was clean with no issues with pests.
Debbie N.
December 2022
The first night here was good, the next night day before Thanksgiving a smoke alarm started going off at 7:30 pm we called immediately to report it. We were told there was no 24 hr handyman and it was a holiday week so we would be lucky to get anyone out until maybe Friday. The master toilet then started running and overflowing flooding the floor. We were on the phone for 3 hours still no help. WE CLEANED THE MESS AND THEN SPENT THE NIGHT LISTENING TO THE SMOKE ALARM. NO SLEEP! The next day mid morning I received a call that someone was coming out. They acted as though they were doing me a favor. I'm on vacation supposedly at a resort property and had to deal with this. REALLY??? THE LEAST WE DESERVE IS A REFUND FOR THE NIGHT WE GOT NO SLEEP DUE TO SLOPPY CARE.
Debbie N.
November 2022
The first night here was good, the next night day before Thanksgiving a smoke alarm started going off at 7:30 pm we called immediately to report it. We were told there was no 24 hr handyman and it was a holiday week so we would be lucky to get anyone out until maybe Friday. The master toilet then started running and overflowing flooding the floor. We were on the phone for 3 hours still no help. WE CLEANED THE MESS AND THEN SPENT THE NIGHT LISTENING TO THE SMOKE ALARM. NO SLEEP! The next day mid morning I received a call that someone was coming out. They acted as though they were doing me a favor. I'm on vacation supposedly at a resort property and had to deal with this. REALLY??? THE LEAST WE DESERVE IS A REFUND FOR THE NIGHT WE GOT NO SLEEP DUE TO SLOPPY CARE.
Sarah S.
November 2022
This is a great property, but this specific unit was an okay experience. The quick access to the beach, overall location, as well as the amazing beach club/pool area were the highlights.
Like many of the most recent reviews, we too had our own experience with pests at this property. After seeing the July review about pests, we decided to message VRBO to ensure that the problem had been taken care of before booking since there was no reply posted on the review. We got a quick response that the issue had been taken care of so we decided to book.
When we arrived we could tell there was obviously something happening with pests as we noticed some ant and roach traps placed around the house. While we didn’t see any roaches inside the unit, we did have ants. Just a couple days into our stay we had bagels sealed in a bag on the counter. In less that 12 hours of those being on the counter the ants came and were streaming from behind the fridge and into the bagels. We didn’t drink coffee at the unit so we didn’t have powdered coffee creamer, they were just ant hills. Maintenance came out and sprayed them with raid and specifically asked if we had a problem with roaches which we replied “no.”
Overall, the unit had what we needed, but we were disappointed with the issues that we thought had been resolved. It was evident from our experience and the traps around the unit that they were dealing with issues. The AC did only go to 75 but functioned properly if you were in the unit and had the doors closed. In 90-degree weather we were perfectly comfortable and never got too hot or too cold. We absolutely loved the property itself and will be staying there again, but likely not in this unit. The price was great, but we would certainly pay a bit extra next time to be able to relax and not have to worry about these sorts of things while on vacation.
Sarah S.
November 2022
This is a great property, but this specific unit was an okay experience. The quick access to the beach, overall location, as well as the amazing beach club/pool area were the highlights.
Like many of the most recent reviews, we too had our own experience with pests at this property. After seeing the July review about pests, we decided to message VRBO to ensure that the problem had been taken care of before booking since there was no reply posted on the review. We got a quick response that the issue had been taken care of so we decided to book.
When we arrived we could tell there was obviously something happening with pests as we noticed some ant and roach traps placed around the house. While we didn’t see any roaches inside the unit, we did have ants. Just a couple days into our stay we had bagels sealed in a bag on the counter. In less that 12 hours of those being on the counter the ants came and were streaming from behind the fridge and into the bagels. We didn’t drink coffee at the unit so we didn’t have powdered coffee creamer, they were just ant hills. Maintenance came out and sprayed them with raid and specifically asked if we had a problem with roaches which we replied “no.”
Overall, the unit had what we needed, but we were disappointed with the issues that we thought had been resolved. It was evident from our experience and the traps around the unit that they were dealing with issues. The AC did only go to 75 but functioned properly if you were in the unit and had the doors closed. In 90-degree weather we were perfectly comfortable and never got too hot or too cold. We absolutely loved the property itself and will be staying there again, but likely not in this unit. The price was great, but we would certainly pay a bit extra next time to be able to relax and not have to worry about these sorts of things while on vacation.
Susan P.
October 2022
Our stay at this specific unit was just ok. The location is good and the amenities outside the condo are wonderful. The pool was nice and warm and we did enjoy the pool everyday. However, I would say that if you need something extremely clean, you may not be too pleased with this specific unit. The floors were not very clean. I know this because the bottoms of our feet were dirty and black from walking on the bare floors. Also I spilled some water from the fridge water dispenser and when I wiped it up the paper towel it was very dirty. Please know that this is a ground floor unit and it will have roaches, ants and other bugs that visit so we could never leave the lanai door open to enjoy and I did have to kill a few roaches. It is Hawaii though and I get that critters are sometimes expected but if you are terrified of critters you may want to rent a unit up higher. Our friends stayed at another unit in the building next door on the top floor and their place was much cleaner, better stocked kitchen and they did not encounter any roaches or ants. Lastly, I felt the customer service was not very personal. When I asked for an early check in, they said if it was available, only one hour prior to 4pm was free and that anything earlier they would have to charge me $30 an hour! I thought that was ridiculous. If the unit is available and just sitting there why charge me? I have never had anyone charge for an early check in when there is availability. That just turned me off right away. I would come back to rent something in this location in Kona for sure but I would not rent this unit again. I am being completely honest in my review here and they do tell you that if you plan to write anything less than a 5 start review to let them know first but besides the cleanliness of floors in the unit (I was too lazy to make them comeback to clean the floors due to privacy) I am not sure they could have done anything else to make my rating better. The unit was probably reasonably priced though for these reasons.
Susan P.
October 2022
Our stay at this specific unit was just ok. The location is good and the amenities outside the condo are wonderful. The pool was nice and warm and we did enjoy the pool everyday. However, I would say that if you need something extremely clean, you may not be too pleased with this specific unit. The floors were not very clean. I know this because the bottoms of our feet were dirty and black from walking on the bare floors. Also I spilled some water from the fridge water dispenser and when I wiped it up the paper towel it was very dirty. Please know that this is a ground floor unit and it will have roaches, ants and other bugs that visit so we could never leave the lanai door open to enjoy and I did have to kill a few roaches. It is Hawaii though and I get that critters are sometimes expected but if you are terrified of critters you may want to rent a unit up higher. Our friends stayed at another unit in the building next door on the top floor and their place was much cleaner, better stocked kitchen and they did not encounter any roaches or ants. Lastly, I felt the customer service was not very personal. When I asked for an early check in, they said if it was available, only one hour prior to 4pm was free and that anything earlier they would have to charge me $30 an hour! I thought that was ridiculous. If the unit is available and just sitting there why charge me? I have never had anyone charge for an early check in when there is availability. That just turned me off right away. I would come back to rent something in this location in Kona for sure but I would not rent this unit again. I am being completely honest in my review here and they do tell you that if you plan to write anything less than a 5 start review to let them know first but besides the cleanliness of floors in the unit (I was too lazy to make them comeback to clean the floors due to privacy) I am not sure they could have done anything else to make my rating better. The unit was probably reasonably priced though for these reasons.
Alyssa A.
August 2022
We had an incredible experience. Our kids could play in the pool and enjoy the beach. The unit was clean and comfortable. Would come back in a heartbeat!
Alyssa A.
August 2022
We had an incredible experience. Our kids could play in the pool and enjoy the beach. The unit was clean and comfortable. Would come back in a heartbeat!
Chris W.
July 2022
This particular unit 11D. AC could not be set below 75 degrees. Owner has it set and will not allow changes. Spoke to property manager about issue and she told us It was this particular owners decision and that “we are In Hawaii and it is hot here.” She also stated that “this is his house, and these are his rules when you rent here.” Completely unprofessional and unwelcoming. Not something you want to have to deal with in beautiful Hawaii. The thermostat would also jump up every 4 hours to 84 degrees. So we would have to manually change it back to 75. The unit also had roach motels all over the kitchen and on kitchen countertops along with ant poison on the counter tops, as well as roaches climbing the walls. Our family has stayed in these units for years and have never had an issue with roaches ants or AC problems. Again, this was completely unwelcoming and unfortunately turned us off from renting this unit again. We found roach droppings in the cabinets as well. In our welcome email we were given the wrong gate code so we had to wait for someone else let us in. The correct gate code was on the refrigerator when we got into our unit. The community is absolutely Beautiful and well kept and I would stay here again, but there are plenty of other units to rent rather than this one in particular.
Chris W.
July 2022
This particular unit 11D. AC could not be set below 75 degrees. Owner has it set and will not allow changes. Spoke to property manager about issue and she told us It was this particular owners decision and that “we are In Hawaii and it is hot here.” She also stated that “this is his house, and these are his rules when you rent here.” Completely unprofessional and unwelcoming. Not something you want to have to deal with in beautiful Hawaii. The thermostat would also jump up every 4 hours to 84 degrees. So we would have to manually change it back to 75. The unit also had roach motels all over the kitchen and on kitchen countertops along with ant poison on the counter tops, as well as roaches climbing the walls. Our family has stayed in these units for years and have never had an issue with roaches ants or AC problems. Again, this was completely unwelcoming and unfortunately turned us off from renting this unit again. We found roach droppings in the cabinets as well. In our welcome email we were given the wrong gate code so we had to wait for someone else let us in. The correct gate code was on the refrigerator when we got into our unit. The community is absolutely Beautiful and well kept and I would stay here again, but there are plenty of other units to rent rather than this one in particular.
daniel s.
June 2022
Nice condos; loved the easy access to A-bay and swimming pool.
Len S.
May 2022
The property was excellent. Great location - close to beaches and other amenities. Pool area was great - staff were friendly and provided very good service. The property managers for this condo were excellent (thank you). We would definitely come back!
Michael C.
January 2022
My family had a great time. The property is well maintained and the staff keeping the grounds clean and at the pool we’re friendly. The location is a nice mix of seclusion but also a short walk to shops and restaurants. Everything we could have asked for.
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.