A guest from Monte Sereno, Ca
December 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have stayed at this unit several times and have always enjoyed our vacation. The location is perfect distance from the beach to the famous Ala Moana Mall which is a short 10 minute walk. Located above a coffee shop and breakfast place makes it very convenient.
Greg S.
September 2023
Great location. everything we needed. The unit just needs a good deep clean and fresh paint. was tidy, linens were clean, towels clean, but for the cleaning fee I’d expect a bit more, for example ketchup splatter on a cupboard door and 3 or 4 plates that had grease residue. other wise everything we needed for light cooking, and enjoying O’ahu. Easy access and no problems booking or with our damage deposit. got that back today.
Elvia T.
July 2023
The room was fine but I would have liked to have been able to control the air conditioning. It was ridiculous that staying on Waikiki I had to wear a jacket in my room because it was so cold. That is also a waste of energy.
Kelly B.
July 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I had a wonderful week staying in this beautiful condo. The space was clean, open, beautiful views, exactly as described. Upon arrival I noticed that the coffee pot was missing prior to my arrival, I sent an email to make the property management aware and they reponded immediately and brought a new coffee pot within the hour. I am satisfied with my experience and will be returning. For my personal taste the bed was a little firm and the towels could used to be replaced. I also like how complimentary toiletries were provided and if you’re traveling with a family there is beach equipment available (small cooler, chairs, boogie boards, towels). You won’t be disappointed, I was also given my refund back in a timely manner. Location was perfect as well, right by the lagoon/beach, bus, grocery and a mall within walking distance (under 1 mile), Waikiki beach is about 1.3 miles, j enjoyed walking along the shoreline and taking in the beauty of the scenery. Also if you’re looking to do a sunset cruise the harbor is right there. My only complaint was when booking with Expedia I was confused with the deposit and was surprisingly charged the $1,500 with my reservation, then my receipt showed I still owed the deposit at check in. Expedia was not a help at all when trying to understand the situation, however Sachi Hawai’i was quick to help and answer my questions and concerns. I will be coming back, you won’t be disappointed. Aloha. :)
John L.
May 2023
Everything was as advertised. Super easy self check-in. As a person that loves to walk and use Public Transportation, this was perfect.
Traveled everywhere around the Island on THE BUS, Haleiwa, North Shore, Pearl Harbor, Golf. Plus, easily walked from one end of Waikiki to the other. Place was quiet when you wanted, but could easily immerse into the action.
maureen m.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Sachi Hawaii rentals are hands down the best company we have ever booked through of over 45 years of travel. They are quick to respond to any questions or requests( I asked for a blender after checking in and it was brought within the hour!) Such a pleasant group of people working there. The rental had a beautiful view with a really big balcony that was perfect for watching the sunsets and the weekly entertainment in the courtyard. The Bed was comfortable, The furniture was in good shape. Unit could use some updating. A fresh coat of paint on the walls and deck floor and new curtains on the slider would work wonders, but definitely not a deal breaker. Unit was clean, all appliances worked and had a kitchen full of dishes, pots, pans glasses and utensils, everything you could need and then some! The Ilikai building entrance and common areas are beautiful and kept up nice and clean! We really enjoyed our 3 week stay and Sachi Hawaii was a huge part of it! Would highly recommend the building and rental agency!
Sharon Z.
March 2023
Everything about this property was so clean, practical and charming. I look forward to returning.
maureen m.
March 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Sachi Hawaii rentals are hands down the best company we have ever booked through of over 45 years of travel. They are quick to respond to any questions or requests( I asked for a blender after checking in and it was brought within the hour!) Such a pleasant group of people working there. The rental had a beautiful view with a really big balcony that was perfect for watching the sunsets and the weekly entertainment in the courtyard. The Bed was comfortable, The furniture was in good shape. Unit could use some updating. A fresh coat of paint on the walls and deck floor and new curtains on the slider would work wonders, but definitely not a deal breaker. Unit was clean, all appliances worked and had a kitchen full of dishes, pots, pans glasses and utensils, everything you could need and then some! The Ilikai building entrance and common areas are beautiful and kept up nice and clean! We really enjoyed our 3 week stay and Sachi Hawaii was a huge part of it! Would highly recommend the building and rental agency!
Heather W.
October 2022
This property was wonderful. Bed was comfortable. Before putting your kiddos to bed on the pull out check for sand. Plenty of plates, glasses. There are beach chairs, towels, and even masks and snorkels (we brought our own). Good size for a family of four. Parking options for the Iliaki is valet only at $35/day but it was worth it. Very convenient and quick in and out. Make sure to close the drapes when you leave and in the afternoon to keep the heat out.
Andrew B.
October 2022
This property is wonderfully situated to explore the full length of Waikiki starting from the West End. The property was clean and provided everything we needed.
Colleen & Kerry N.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Perfect location. Comfy bed. Requires some TLC. need to replace bathroom vent in shower stall..very rusty, not even a $10.00 piece, and 2 screws holding it on .A lot of gunk in shower door frame. Drapes are filthy.Floor tiles, some broken/missing,all the tiles to repair the broken/missing ones are right there in the closet! Dishwasher...didn't clean dishes,screen filter in dishwasher was so plugged with crud. Hubby cleaned it out & then it cleaned like it should. Picture above bed, VERY dusty. Needs much improvement for cleaning!you get charged a $300.00 cleaning fee, so it should be clean!! Fresh paint would be a big improvement. The cost to improve wouldn't be too expensive. You would have a much better review. I have taken some pics if you would like to view. We would definately recommend to a friend, once the improvements are taken care of.
Greg B.
October 2022
Let me start with the good. Nice views of the Marina and Ocean. The unit had all the expected appliances as well as dishes cutlery and towels.
The BAD. I've stayed at cleaner truck stop motels. And no this wasn't just a case of a rushed cleaning after the last guests. This was months of built up grime. It was just gross. When you walk in, the unit looks dated but with the white tile floors and mirrored walls it looked nice. At first glance it seemed clean but when you actually start unpacking and putting you stuff away you realize it was just superficially wiped down. The level of built up grime in the shower and on the refrigerator doors is disgusting. So much dust and dirt on all of the fixtures. My sinuses hate dust and dirt. Usually when I'm in Hawaii the ocean air and tradewinds give me a reprieve from my alergies. Not here, they were on full alert. The top of the door ringer/peep hole had so much dust it looked like the inside of a vacuum cleaner. Same with the lamps, tv, dvd, cable hvac return and chachki art pieces.
The lanai was filthy. I know that the pigeons can be a problem but it should have at least been clean when we first got there. We arrived before check in at 3pm and called to see if the unit was ready. It was not, we were told that the cleaners were still working. We said no problem just let us know when it's ready. We got a call about an hour later at around 2pm and told we could go up. So you would think that it would be freshly clean. NO! There was so much bird poop on the chairs, table and lanai my wife gagged. And the lounger were well worn and saggy. Definitely not like the picture in the listing.
The unit came with extra change of sheets. One set was well worn with a few holes and seems coming undone. A prior reviewer commented that the mattress dust sham was ripped. And it still was for us. We changed the pillow cases a few days into our trip. Big mistake! We saw how gross the actual pillows were. Big yellow sweat stains all over.
Another problem was a floor tile was cracked and chipped on the floor by the bed. You could tell it had been this way for awhile since it had dirt build up down in the chipped area. Unfortunately it had not been repaired even though there were spare tiles leftover from the installation stored in the closet. Anyway it is right by the bedside. On the first night I got out of bed to use the bathroom and caught my toe on the sharp edge and received a nice cut. Not a great way to start two
Colleen & Kerry N.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Perfect location. Comfy bed. Requires some TLC. need to replace bathroom vent in shower stall..very rusty, not even a $10.00 piece, and 2 screws holding it on .A lot of gunk in shower door frame. Drapes are filthy.Floor tiles, some broken/missing,all the tiles to repair the broken/missing ones are right there in the closet! Dishwasher...didn't clean dishes,screen filter in dishwasher was so plugged with crud. Hubby cleaned it out & then it cleaned like it should. Picture above bed, VERY dusty. Needs much improvement for cleaning!you get charged a $300.00 cleaning fee, so it should be clean!! Fresh paint would be a big improvement. The cost to improve wouldn't be too expensive. You would have a much better review. I have taken some pics if you would like to view. We would definately recommend to a friend, once the improvements are taken care of.
Sayyadul S.
September 2022
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Smooth experience overall. Cooperative property management, we wanted to delay checkout time couple of hours and she made it available right away. I wish parking rate is more uptodate; they actually charge $35 per day for valet parking, which is the only option. Need newer towels. Kitchen is well stocked, more than expected. Thanks
Andrew B.
August 2022
This property is wonderfully situated to explore the full length of Waikiki starting from the West End. The property was clean and provided everything we needed.
Edo R.
July 2022
The location is perfect , walking distance from the beach and restaurants. The view is beautiful and you’ll see the most amazing sunsets . The only issue we had was that it wasn’t cleaned , there was a lot of dust around the bed frame , and when we pulled out the sofa bed for the kids to sleep , the sheets weren’t changed at all , there was hair and crumbs all over . I took an hour and cleaned the whole place myself before I could feel comfortable to enjoy my stay .
Other than that it’s a wonderful place .
Frank S.
July 2022
We enjoyed our stay at the Illiaki apartment. We love the location and the convenience of shopping and restaurants in the building. The bed was comfortable, the air conditioning worked, and furniture is in good repair. The apartment has a west facing balcony that overlooks the marina and ocean. We ate most breakfasts out there. We did not rent a car so we used the local buses to get everywhere we needed to go. The bus stop in the Waikiki direction was right out the front door; the other direction was across the street. We will return to the Illiaki again.
Jane B.
June 2022
Easy access to beach and shopping. Great view of sunsets and marina. Excellent communication with agent. Furniture was TV were fairly new and good condition. Internet and TV work well. Kitchen and bathroom somewhat dated but everything works.
Alex P.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was exactly as described in ad. We didn’t have any complains, everything was in order and clean. The only issue we had was opening the door first time because we didn’t know how to open the lock but security guy helped us. :-). We put very good mark on this property and remembered it for possible return.
Tjiske S.
April 2022
This is a beautiful property close to great shopping and food. Very clean and well taken care of. Would highly recommend.
pam l.
March 2022
The place was clean, and the bed comfortable. There are plenty of pots and pans, if you want to cook, you'll need to provide all the cooking stuff including salt and pepper. The Ilikai is a great place to stay. Id book again.
Audel B.
September 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed here for about a week, everyone is super nice and welcoming. There’s a cafe inside the hotel which is super good! The apartment is exactly how you see it in the pictures provided. There are no cleaning services provided during your stay you have to take out the trash and clean everything yourself. There is also a laundry room in which you have to pay.
A guest from Monte Sereno, Ca
July 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Staying at the IIikai Apartment ocean view through Sachi Hawaii Pacific Century Properties insures you will have a great experience! They are very professional and the communication is top notch. If you have any issues they are very prompt and resolve the problem quickly. Going through SHPC gives you the piece of mind that your vacation will go smoothly. The apartment we stayed in is perfectly located with a beautiful ocean view with a larger patio than most hotels in the area. It has a breakfast place, mini mart and coffee shop located right below in the main lobby area. It is a short walk to the beach and famous lagoon and a 10 minute walk to the famous luxury shopping of Ala Moana Mall. This apartment is also equipped with a full kitchen which allows you to have great dinners on the patio catching the beautiful sunsets. We enjoyed our vacation and felt really relaxed staying at this property. I can’t wait to return!
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.