Brett B.
July 2023
4 1/2 stars...
Beautiful big 1 bedroom condo,
Parking is very good, all needed supplies were available,
Mangement team was very good.
Had four maintenance problems that need fixed,
I saw a VRBO review from 14 Nov 22 that mentions
issues also, so make sure the Dryer, Shower drain,
Upstairs toilet and balcony door whistling with wind are fixed before you book.
Views are spectacular, wifi is very good, condo is very comfortable. Bed is awesome, except for wind under door, condo is perfectly quiet. Great location.
Brett B.
February 2023
FIRST TO GOOD: later the tiny bad...
Great management. They communicated perfectly all the way.
Great parking, one way street or in a lot, but easy and close.
Beautiful views from upstairs, downstairs, and the bathroom.
Everything you could need was provided.
Bed very comfortable, king size in giant room.
Very Clean. Very nice floors. Beautiful windows everywhere.
THE TINY BAD:
mangement wanted to come and fix while we were there, but I
declined as I wanted to relax, but there were 4 maintanence issues.
1. Dryer had no heat, so it would not dry,
2. Shower drained very slowly.
3. Upstairs toilet ran on and on, wasting water.
4. Wind blows under door right by bed, causing a loud whistling noise that make it impossible to sleep. Putting a towel down solved the whistling noise.
I recommend making sure these 4 things are fixed and you should have a very beautiful stay.
Melinda R.
December 2022
What a fantastic place to stay in Maui. The condo was just perfect for a week of rest and relaxation in paradise. I would highly recommend not only this unit but KBM who provided excellent customer service.
Cris C.
November 2022
Would definitely stay here again
Richard H.
November 2022
An absolutely STUNNING view!!!! Very comfortable. Would love to come back. Gave 4 instead of 5 because of a few issues that I'm sure will be ironed out by the time the next guest arrives. The view more than makes up for any inconveniences.
Charlotte B.
October 2022
The views cannot be beat and are right by our favorite beaches. Condo was spacious. We didn’t use the air conditioner at night because the vent spit little drops water on us as we slept. Doesn’t seem to work well upstairs in the bedroom anyway but the windows and ceiling fan kept us comfortable enough. Some reviews noted problems with the ac. We think this condo is one of the best situated in the resort for both view and convenience.
Sean C.
September 2022
Wonderful location and condo. Great views out of 1st floor living room and 2nd floor bedroom. Opened up the windows for 3 days of fresh ocean air and views of Paradise. Sunrises over the mountains and sunsets over the water.
Sean C.
September 2022
Wonderful location, view, privacy, beach and trail access.
Melody H.
September 2022
This is our fourth stay in Maui and we typically stay at my husband’s family’s residence at a nearby hotel. We wanted to stay in Kapalua again and saw this rental online and fell in love. Staying here was perfect. The views, the private beach and the familial vibe was amazing. We plan to come back soon.
Didier M.
August 2022
Amazing appartment and amazing area !
I would advise all people to come here.
Thank you very much.
Joseph M.
July 2022
Smooth
Andy S.
June 2022
One of the best vacation experiences I've had. Easy access to a West Maui beach, a ton of nearby entertainment, shopping, and an excellent selection of restaurants. We will be staying here again!
Mary B.
June 2022
Could not ask for a better view from this lovely Kapalua Bay Villa unit! The KBM team went out of their way to make our stay special, including chocolates and a beach bag with beach towels. A few days before our arrival they let us know the a/c was broken and could not be fixed until after we left. Krisy offered us a different unit or a discount on our rental. She even greeted us in person to show us the other unit! Great customer servicing and a great place to stay.
pat s.
June 2022
I've never been so happy to talk to your company and Maria in my life. She was amazingly receptive and understanding as we were having to cancel our departure travel plans and move from our ocean front villa after 10 days due to incoming Tropical Storm Olivia. Maria was extremely receptive, understanding and assured me with confidence you could do everything possible to meet our immediate needs. Not only did she do that but somehow got our requested villa cleaned, stocked and ready for a early check on such short notice. Chrissy, personally, met us to make sure all was in order. The villa was spotless and we found the furnishings very comfortable including the fine linens and L'Occitane ammenties. We have been renting Kapalua villa's annually for 20 years and have never rented from KBM. We feel blessed to have found them and will not hesitate to contact them when we return. We appreciate so very much their help and exceptional service.
Jeremy W.
June 2022
Our stay in Kapalua Bay Villas with KBM was absolutely stunning! All the amenities were provided in our unit, with vast sweeping views of Kapalua & Oneloa Bays. And the included car rental was stellar.
We made great use of the beach chairs, towels, and boogie boards provided. The beds were comfy, bathrooms were huge, and we truly felt like we were in paradise. Our only (very minor) gripe was that the sleeper sofa frame was slightly bent, and made it difficult to tuck back away, and that we had a steady stream of ants indoors, but it's the tropics, and they didn't really bother us; we coexisted just fine. The A/C has a learning curve but worked once we understood the timer.
After our experience at the Villas with KBM, their communication, and attention to detail, we can NOT see booking with anyone else in Hawaii!! Can???t wait to return and use them again. 5 stars with no close second! Mahalo!!
Rick and Suzanne U.
June 2022
Beautiful unit with stunning views! Mahalo KBM Resorts
Jennifer K.
June 2022
We had a wonderful time and Kapalua is a fantastic location. The beach is lovely and walkable. It's also nice to be close to the Ritz. It is important to note that the pool isn't heated and there is no staff at the pools at Kapalua Bay Villas, so there is no food or bar service.
May 2022
Beautiful estate and grounds. Enjoyed our walks and sitting with morning coffee/dinner with lanai doors open feeling tropical breeze and view. Easy check in and responses in timely manner when questions asked. If we have the chance would definitely stay again!
Bryan B.
May 2022
This property was everything is was marketed as, and the unit we rented was beyond our expectations. We had an amazing time on this trip, and it was good knowing we didn't have to worry or complain about our accommodations.
Scott P.
April 2022
Great location and views. Close to some of the best beaches and golf on Maui. The unit was perfect for our stay.
Helen L.
March 2022
Beautiful views. Utensils a little dated and cracked. Everything else was great
Tammi D.
March 2022
This was our first visit to Maui and boy did this condo not disappoint. Located at the northern tip of West Maui, the area is very quiet and laid back. The condo was a short walk (not even 5 minutes) to Oneloa Beach and had direct access to the Kapalua Coastal Trail/Ironwood Cliffs. Kapalua Bay Beach where we had excellent snorkelling was a mere 3 minute drive away.
The condo was well stocked with everything we could have needed. The property manager was quick to respond when we asked for different linens and a blanket. And the view, well the view is unparalleled. I spent HOURS every day on the lanai and from the dining table watching whales play in the bay. The entire condo offers several vantage points to whale watch and to watch the sunset and the sunrise over the ocean.
The only downside to our stay was that the unit next door is being completely renovated (and looks like it will be for a while yet) so there is a lot of construction noise as well as workers coming and going and hearing their conversations quite clearly. Other than that, we had a great time and would definitely stay here again.
Brent H.
February 2022
This is a great property, just like the pictures in the listing. Would highly recommend this villa and management group
Jerry W.
January 2022
As advertised
Monica F.
December 2021
The location and space was lovely, but the stay was horrible because a work crew was repainting the condo while we were there. The owners didn't notify us in advance and never gave us a chance to choose to change our reservation to another time, so we were stuck. Work started every day at 8am. Extremely loud power tools, loud workers, scaffolding, lack of privacy. I was trying to recover from a serious health issue, but unable to rest unless I left the building all day. No recourse. Had a couple other issues with the condo, but management resolved those as quickly as possible. The only time I ever came to Hawaii and left relieved. Thousands of dollars spent. Compensation offered was $160. What a slap in the face.
Lee S.
November 2021
TV and automatic blinds in bedroom were inop- called to report and no change. Do not believe anyone came to look at them.
Julie S.
July 2021
Great location. Nice condo although it needs some maintenance (missing window shade in bedroom, etc)
Ryan T.
June 2021
This villa has a beautiful view of the ocean both upstairs and downstairs. The parking is so easy - it"s located right outside the villa and we never had any issue with finding a spot during out 6 night stay. Overall, it was clean throughout, although we did find a few hairs in the "clean" towels, but wasn't really an issue - we just didn't use it. The villa has such a large amount of space for up to 4 people comfortably. There are so many amenities available that helped us feel more relaxed - the kitchen has everything you need, and the washer/dryer is such a great addition especially for those who have a longer stay. A few areas that could be improved: upon our arrival we had a broken window blind in the upstairs bedroom obstructing the view. We notified management of the issue, who did take down the blinds and stated it would be replaced. However, this was never followed through and affected our privacy throughout our stay. Also, the bathroom could be a little upgraded, and there were some things we noticed that were broken and held into place with duct tape. These were probably our only main issues but didn't greatly affect how much we did enjoy our stay. The beach is a very short walk away, as well as a lovely walking trail. It's also in a quieter area, which is also a must. The pool was clean and super close as well.
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.