Our whole experience with this property and property manager was excellent. Communication before and during our stay was easy and fast, the property itself was very well appointed, everything we could need for the beach was available, the location was wonderful, 2 minute drive to Waikaloa beach, 10 minute walk and 5 minute bike ride, (on the bikes that were provided at the house, there are 4 beach cruisers there). One of our party forgot their snorkel stuff but it didn't matter because there was plenty of equipment in the garage for her to use. Plenty of stuff for the baby who was 6 months old, a jumpy seat, high chair, toys, beach stuff and we left the pack and play we grabbed at WalMart for the next guests. Also the kitchen was very well stocked with utensils, cooking equipment, some non perishables, coffee machine, rice cooker etc... The house was in great shape, the beds were really, really comfortable and everything was super clean.
It is in a great location in the Waikaloa Colony Villas, very quiet and close to Kona. The beach there is really nice and there are shops close to the house. There are also several BBQ spots with gas grills, 2 pools and a clubhouse. All in all a wonderful experience!
We rented this property for our family vacation, originally planned for last June but later rescheduled due to the pandemic. Both VRBO and the property owner worked with us to adjust our dates, which was appreciated. Waikoloa Colony Villas is an awesome place...everyone was very welcoming and nice. The unit itself was beautifully decorated and clean, and it was spacious and quiet. The pool area and hot tub were fantastic, though there was an issue with one of the pools during our stay. These things happen, and we were just as happy to use the other one instead. Overall we really enjoyed our stay and would stay at this location again. Outstanding experience!
The picture is extremely misleading, the photo is not the unit being rented. Cleaning could definitely be better, popcorn under the sofa (had a baby learning to crawl, hence the discovery). Only one pool key as other key was missing. Great for people with young children, quiet, playpen, high chair, bouncy chair, lots of beach stuff. Would stay here again
From our initial communication Ywe was very gracious and accommodating. We were arriving at different times as our kids and check in process made it very easy. The house was well stocked and had everything we could need. My son was able to take the bikes to the store to grab necessities until we could get to the store. It was spacious for 7 of us and never crowded. We loved the garage to unload beach gear and hang towels on drying rack and not bring any sand in the house. The chairs, cooler, umbrellas and every bit of gear was wonderful to have. My happy surprise was the ability to set a beautiful table with placemats and the many beautiful serving pieces and platters. Having everything we needed was just wonderful. The only disappointment was the hot tub was broken and that would have been nice after our long day hike in the rain. Kelly the manager was available via text and had we had any issues I have no doubt she would have taken care of it. The energy of the home was so inviting and tranquil. We definitely plan on coming back!
Very nice stay. Lots of water toys and chairs for the beach as describes which was handy. There was an issue with the air conditioner but property manager sent someone out right away. The dishwasher is getting old so had some trouble with it. But overall nice unit and good response from property management.
We had a wonderful time. The property is big enough for three generations of our family. The garage is well stocked with beach gear. All the towels for bath, beach and pool were great. Kitchen has everything you would need. Be aware that all bedrooms are on second floor so older folks or those with mobility challenges might have some difficulty. Close to A-Bay, Hapuna, and Spencer’s Beaches. We would definitely return to this property.
My family enjoyed a stay here a couple years ago so we came back, but it wasn’t the same. Bathroom tiles weren’t clean, drains smelled, lower water pressure, ceiling fans set to only one slow setting. The worst was customer service regarding an A/C malfunction. The temperature in the unit did not go below 74 degrees the first day, then stopped working and the condo temperature did not get below 85 degrees for over two days straight. The property manager blamed us for setting the temperature too low, and that there were thermostat temperature limits, but nothing was specified on the welcome book or online instructions. She said that “sometimes the A/C freezes up” and instructed us to turn it off to help it defrost, which we did immediately, but their remote Nest system kept turning it back on so the A/C continued to freeze and delayed the possibility of repair for another day. I didn’t appreciate getting blamed for their poor management of the A/C system. We had specifically chosen this place because it says they have A/C and we planned to cook and share mealtime with our local family. I wouldn’t go back and wouldn’t recommend this unit to anyone that is elderly or has health conditions that are sensitive to heat. We had to go out and buy our own fans to create airflow in the unit because the ceiling fans were so weak, and we weren’t able to move to another place to stay because we had already purchased food and planned to cook for an offsite family reunion. I’m sad to say this rental was really a disppointment and put a stressful strain on a trip that we wanted to spend reuniting with family, not trying to troubleshoot their A/C and wasting time going out to buy fans.
Perfect stay at this huge Waikoloa Colony Villas condo. Just the right size for a family of 6. Plenty of room to have your own space. All supplies that you might want for beach time are in garage. Lots of extra beach towels too. Easy to book, communicate with owner, and accessing key for check in. Condo was very clean, plenty of kitchen supplies for eating in. Convenient and well supplied in condo laundry closet. Condo complex has 2 pools which we used later after our beach time. Location was perfect with easy drive to anything in Waikoloa Resort area. Easy 10 minutes to Puako, Hapuna, and Mauna Kea beaches. Would definitely stay again with this owner and management.
We had six people of three generations (including two young kids) stay for a week. This condo was perfect for us, and all the beach equipment in the garage was greatly appreciated! The grounds are beautiful, and the interior is great as well. No surprises, and everything was as described. Could not ask for more!
It was like home away from home minus the food, of course. It was a gracious gesture to have a gift basket waiting for us. Almost everything we needed was at the home including all the recreation amenities. No need to bring your own snorkel gear, water shoes, beach towels, umbrella,or toys, this house has it. This was definitely a plus! The neighbors are very friendly and kind and gave some great tourist spots to check out.
The area is about 30 minutes from the greater stores like Costco, Target and Walmart so be prepared to pay top dollar for a quick trip to the grocery store. There is also a great beach, kind of hidden within driving distance inside this resort area by the lava lava club. Yve is wonderful host and responded to all my concerns. Great place to stay for our first trip to the big island.
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