Suzy R.
October 2023
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Very professional management company. Responsive to my inquiries.We have been coming to the Palms at Wailea 1-2 times yearly for 21 years and know this unit is in a great location for ocean view and pool proximity.We really appreciated the AC in each major room.Improvements are needed, however. The original furniture from the early 90’s is still in place and is very tired. We experienced a broken chaise lounge, broken kitchenware, and a broken grill. (Replaced promptly when reported). A towel bar and bracket in the master bathroom fell off the wall for the duration of our stay and one of the dining room chairs is broken. It simply all adds up to a neglected space.Also, the pantry and other storage cabinets usually reserved for guests in our experience were locked, making dry good storage VERY limited. Some tile and carpet stains appear long-standing. We personally feel this great unit deserves better.Personally we feel this condominium is due for a major refresh
Aileen P.
October 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a short 4 night stay but enjoyed our time here. View was breathtaking, pool was steps away and we were in a nice and safe area in Wailea. Kitchen appliances were great, had beach chairs we could use, I just wish it also included an umbrella. We didn't have enough provided beach towels for our family but we texted the property manager and they brought them to our door within hours. Washer and dryer was useful and we were happy to have our own parking spot. Couches seem a little worn down as well as carpet but I would still recommend this place to our friends. Mahalo!
Rebekah E.
July 2023
We loved our time here. The unit is in an amazing location, very nice area, and we loved coming back in the evenings for the perfect sunset watching spot. The unit was tidy, well stocked with linens and cookware and was comfortable. The interiors would definitely benefit from a refresh (especially the floors). We spent almost all of our time at the unit on the lanai.
Rebekah E.
July 2023
We loved our time here. The unit is in an amazing location, very nice area, and we loved coming back in the evenings for the perfect sunset watching spot. The unit was tidy, well stocked with linens and cookware and was comfortable. The interiors would definitely benefit from a refresh (especially the floors). We spent almost all of our time at the unit on the lanai.
judy s.
July 2023
Great condo with awesome lanai and beautiful view. Close to the pool and we love Wailea. Our only issue is proximity to the beach. It’s about a 10 minute walk, wish it was closer.
judy s.
July 2023
Great condo with awesome lanai and beautiful view. Close to the pool and we love Wailea. Our only issue is proximity to the beach. It’s about a 10 minute walk, wish it was closer.
Judy F.
June 2023
We enjoyed our stay in the condo on Maui. The location was great. We were near shopping and beaches. The best part was the spectacular view from our lanai and the gorgeous sunsets every evening.
Judy F.
June 2023
We enjoyed our stay in the condo on Maui. The location was great. We were near shopping and beaches. The best part was the spectacular view from our lanai and the gorgeous sunsets every evening.
Lynn D.
May 2023
The management company was very responsive to a few issues: ice maker and stuck bathroom door. Thank you for the lovely stay.
Lynn D.
May 2023
The management company was very responsive to a few issues: ice maker and stuck bathroom door. Thank you for the lovely stay.
Teresa O.
February 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Best equipped kitchen I have seen in a long time. Nice porch and outdoor equipment Everything worked as well
Gerald C.
February 2023
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Was I satisfied overall: this being my 30 odd trip to Hawaii, I can say I’m never dissatisfied with a trip there. Was I satisfied with the property’s general condition? No. The property is in need of a complete overhaul and renovation. I would say it’s not been updated basically since construction in early 90’s. Carpeting throughout (except in kitchen and one bath) with many stains. Tile in kitchen had numerous black marks, which I think were chips from stuff being dropped on the tile) making it appear dirty. Closets filled with stuff. Pantry locked so, even though I was staying for 3 weeks, had no place to store food stuffs. Was I happy with property location? Absolutely. Have stayed at the Palms many times and it’s always a beautiful property. The view from this condo was quite nice. One of the best in the Palms.Was the property clean? Needs a deep cleaning.Was the property management company professional? Yes and No. We had two problems: upon arrival, the air conditioning was not working (being a ground floor unit, we were uncomfortable leaving the sliding doors open for a breeze). Fairly hot for two days before they had someone come out. Later, I learned they knew they had a problem from before, yet had to go through two days of back and forth before they fixed it. Also, the washing machine, which seemed like original equipment, broke and had to be replaced. Spotty communication over 4 or 5 days to get new washer installed. After two weeks, I decided to call and talk with one of the managers and just reviewed everything with him. Told him I understood the issues of cleanliness, clutter, etc were the owner’s responsibility, but wanted to know how much they were aware of. Invited him to come look at the place. Without my saying anything, he said it seemed some compensation was due and he asked that I give him a day or two and he’d call me back. After 5 days, I called bac
Teresa O.
February 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Best equipped kitchen I have seen in a long time. Nice porch and outdoor equipment Everything worked as well
Randy R.
January 2023
I would give the experience a five out of five.
Randy R.
January 2023
I would give the experience a five out of five.
Theresa J.
November 2022
Very quiet, relaxing, perfect location.
Theresa J.
November 2022
Very quiet, relaxing, perfect location.
A guest from Coldstream BC, XX
November 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our unit was so beautifully situated with a gorgeous view of the ocean and the garden- it was clean, quiet and beautiful. All amenities were provided. The unit was spacious and the deck and bbq outside were a bonus. The pool was never busy and clean and also very beautiful. We will definitely come again!
Alyssa T.
October 2022
While the interior was outdated (carpet everywhere was really difficult with young kids) it was clean and had everything we needed for our week+ stay. The view of the sunsets and access to the pool was amazing though! We would definitely consider staying again.
Alyssa T.
October 2022
While the interior was outdated (carpet everywhere was really difficult with young kids) it was clean and had everything we needed for our week+ stay. The view of the sunsets and access to the pool was amazing though! We would definitely consider staying again.
A guest from Coldstream BC, XX
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our unit was so beautifully situated with a gorgeous view of the ocean and the garden- it was clean, quiet and beautiful. All amenities were provided. The unit was spacious and the deck and bbq outside were a bonus. The pool was never busy and clean and also very beautiful. We will definitely come again!
A guest from Not provided by Expedia Affiliat, UT
August 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very enjoyable stay at the Palms at Wailea. Nice and roomy apartment with a beautiful sunset view. Slightly dated interior, but otherwise very nice.
Karla B.
July 2022
Resort was beautiful. Communication with the agency was very easy and fast. The condo was well equipped.
Karla B.
July 2022
Resort was beautiful. Communication with the agency was very easy and fast. The condo was well equipped.
A guest from Not provided by Expedia Affiliat, UT
July 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very enjoyable stay at the Palms at Wailea. Nice and roomy apartment with a beautiful sunset view. Slightly dated interior, but otherwise very nice.
Itala C.
June 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was perfect, comfortable and clean.Very nice for a family of 4 to stay. We had a little issue with the blind but as soon as we called they came to fix it right away. Very professional!
Boris R.
May 2022
Greate stay
Yesica Tafolla H.
May 2022
The only downside is that amenities in the condo not enough toilet paper or paper towels
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