Doug K.
December 2023
Wonderful view from the deck, over crashing waves below.
Very short walk to Kona.
Parking very convenient and covered.
Comfortable bed and nice to wake up with a view of the ocean.
Doug K.
December 2023
Wonderful view from the deck, over crashing waves below.
Very short walk to Kona.
Parking very convenient and covered.
Comfortable bed and nice to wake up with a view of the ocean.
Sherril A.
December 2023
The location was perfect for walking to town for dinner and experiencing the farmers market, historical buildings, and a nice small beach.
There were a few items that needed attention and we let the rental company know.
Otherwise, we had a nice stay.
Sherril A.
December 2023
The location was perfect for walking to town for dinner and experiencing the farmers market, historical buildings, and a nice small beach.
There were a few items that needed attention and we let the rental company know.
Otherwise, we had a nice stay.
November 2023
Walkable distance to many restaurants. This is a positive, as the parking lots charge $15.00 an hour! Furnishing in this condo are very dated, but updated kitchen and bathroom are nice. Being situated right next to the roaring surf is wonderful.
October 2023
Walkable distance to many restaurants. This is a positive, as the parking lots charge $15.00 an hour! Furnishing in this condo are very dated, but updated kitchen and bathroom are nice. Being situated right next to the roaring surf is wonderful.
Heather F.
October 2023
Loved staying here. Walkable to some things in Kona, but more importantly central to driving around the island.
Bonnie and Mark J.
October 2023
First of all let me say, we ourselves are Vacation rental owners. We know our guest expect a certain degree of accommodation and convenience. We are sorry to say - but the bed was terribly uncomfortable and hard. It could have used a good memory foam topper to help. There were OFF Gasses from the SEWER (Smelly) in the kitchen. Just walking past the sink made me want to gag. There were some nice updates to the kitchen (countertops, cabinets ) and the bathroom. Due to the compact size of the bathroom there is only 1/2 door on the shower which guarantees the shower spray will soak the rug, wall and flooring. The unit we stayed in - though clean was Musty and smelly. The ceiling fans only had One speed which was not convenient as we had to keep them off or on for short periods of time due to noise and air flow. THE UPSTAIRS GUESTS/PEOPLE were Rudely Noisy at all hours stomping across the floors, moving furniture and running around. The noise echoed through our unit. The staff was helpful. The views were amazing and the location great. The parking stalls are extremely tight and narrow, and tricky to maneuver with a SUV. We did enjoy our stay in Kailua Kona, but not necessarily due to the Vacation rental itself.
Bonnie and Mark J.
October 2023
First of all let me say, we ourselves are Vacation rental owners. We know our guest expect a certain degree of accommodation and convenience. We are sorry to say - but the bed was terribly uncomfortable and hard. It could have used a good memory foam topper to help. There were OFF Gasses from the SEWER (Smelly) in the kitchen. Just walking past the sink made me want to gag. There were some nice updates to the kitchen (countertops, cabinets ) and the bathroom. Due to the compact size of the bathroom there is only 1/2 door on the shower which guarantees the shower spray will soak the rug, wall and flooring. The unit we stayed in - though clean was Musty and smelly. The ceiling fans only had One speed which was not convenient as we had to keep them off or on for short periods of time due to noise and air flow. THE UPSTAIRS GUESTS/PEOPLE were Rudely Noisy at all hours stomping across the floors, moving furniture and running around. The noise echoed through our unit. The staff was helpful. The views were amazing and the location great. The parking stalls are extremely tight and narrow, and tricky to maneuver with a SUV. We did enjoy our stay in Kailua Kona, but not necessarily due to the Vacation rental itself.
Heather F.
October 2023
Loved staying here. Walkable to some things in Kona, but more importantly central to driving around the island.
Peter M.
September 2023
The location is perfect and the views are great.
Upon arrival we noticed several things. Firstly some of the oven temperature control buttons did not work. This was reported to the host and the only thing that was done was to verify which ones didn’t. Secondly, the air filter was so clogged with debris that the air flow of the AC was greatly reduced. This was fixed within a few days. Thirdly, several of the kitchen pans and utensils were not clean. We cleaned them. Fourthly, the blender had only two working settings.
Additionally, the ceiling fan in the kitchen was unusable as the blades were badly degraded which resulted in small pieces coming off when it was running. The ceiling fan in the bedroom had a chain that ran from the outlet to the fan. The chain was filthy.
I spoke with a CASAGO representative who was on site and asker her to come take a look to which she replied that she knows what the condo looks like. As for the filth chain for the fan, she told me that it would be done during a deep cleaning of the condo.
Several texts were exchanged as to the problems. The only one that was taken care of was the AC filter.
We were surprised that no accommodation was made for issues so we left early. I’m not sure that the conditions of their properties are routinely checked by management often. These issues would likely have been identified and fixed if conditions were checked prior to occupancy give the price to stay there.
Peter M.
September 2023
The location is perfect and the views are great.
Upon arrival we noticed several things. Firstly some of the oven temperature control buttons did not work. This was reported to the host and the only thing that was done was to verify which ones didn’t. Secondly, the air filter was so clogged with debris that the air flow of the AC was greatly reduced. This was fixed within a few days. Thirdly, several of the kitchen pans and utensils were not clean. We cleaned them. Fourthly, the blender had only two working settings.
Additionally, the ceiling fan in the kitchen was unusable as the blades were badly degraded which resulted in small pieces coming off when it was running. The ceiling fan in the bedroom had a chain that ran from the outlet to the fan. The chain was filthy.
I spoke with a CASAGO representative who was on site and asker her to come take a look to which she replied that she knows what the condo looks like. As for the filth chain for the fan, she told me that it would be done during a deep cleaning of the condo.
Several texts were exchanged as to the problems. The only one that was taken care of was the AC filter.
We were surprised that no accommodation was made for issues so we left early. I’m not sure that the conditions of their properties are routinely checked by management often. These issues would likely have been identified and fixed if conditions were checked prior to occupancy give the price to stay there.
david p.
May 2023
Pleasant nice property could use some new ceiling fans and high dusting/clean out old ductwork. Maybe a new coffee pot. Thanks for the stay
David P.
May 2023
Pleasant nice property could use some new ceiling fans and high dusting/clean out old ductwork. Maybe a new coffee pot. Thanks for the stay
david p.
May 2023
Pleasant nice property could use some new ceiling fans and high dusting/clean out old ductwork. Maybe a new coffee pot. Thanks for the stay
Pam J.
May 2023
Wonderful property with spectacular view and great location to the center of town.
Pam J.
May 2023
Wonderful property with spectacular view and great location to the center of town.
Tanya B.
April 2023
Pros
Beautiful oceanfront views, we fell asleep to sound of waves.
Convenient location, easy walk to Kailua Village shops/food/beach. Within a short walking distance was a lagoon with lounge chairs & palapas in the sand.
Well-appointed kitchen w/all needed appliances/dishes.
Closets had extra sheets/towels & beach wares.
Complex off main road & quiet with no street noise.
Cons
We were informed 4 days before check-in that central AC to complex had stopped working but a portable AC was installed in bedroom. Unfortunately, it was loud; we only ran it briefly before sleeping. Rest of unit stayed warm despite ceiling fans & open doors. Bathroom was very uncomfortable due to lack of AC & no windows/exhaust fan to reduce heat/humidity.
Lanai chair cushions very thin making chairs uncomfortable & not allowing us to enjoy lanai use for long.
Anything affected by humidity & salt lacked maintenance. E.g, rust present on many metal surfaces (door frames, ceiling fans, coffee maker, lanai upper framework).
Cleaning service needs to be reevaluated, e.g. unclean pans had to be washed before 1st use, bathroom’s HVAC vent/air filter had a lot of dust, shower corners looked moldy.
Pest service should be reevaluated. Moments after checking in we saw a cockroach in the kitchen. After seeing this 1st cockroach we took precautions not to leave out food/dirty dishes. Cockroach problem still persisted & we had to kill them daily during the week.
Tanya B.
April 2023
Pros
Beautiful oceanfront views, we fell asleep to sound of waves.
Convenient location, easy walk to Kailua Village shops/food/beach. Within a short walking distance was a lagoon with lounge chairs & palapas in the sand.
Well-appointed kitchen w/all needed appliances/dishes.
Closets had extra sheets/towels & beach wares.
Complex off main road & quiet with no street noise.
Cons
We were informed 4 days before check-in that central AC to complex had stopped working but a portable AC was installed in bedroom. Unfortunately, it was loud; we only ran it briefly before sleeping. Rest of unit stayed warm despite ceiling fans & open doors. Bathroom was very uncomfortable due to lack of AC & no windows/exhaust fan to reduce heat/humidity.
Lanai chair cushions very thin making chairs uncomfortable & not allowing us to enjoy lanai use for long.
Anything affected by humidity & salt lacked maintenance. E.g, rust present on many metal surfaces (door frames, ceiling fans, coffee maker, lanai upper framework).
Cleaning service needs to be reevaluated, e.g. unclean pans had to be washed before 1st use, bathroom’s HVAC vent/air filter had a lot of dust, shower corners looked moldy.
Pest service should be reevaluated. Moments after checking in we saw a cockroach in the kitchen. After seeing this 1st cockroach we took precautions not to leave out food/dirty dishes. Cockroach problem still persisted & we had to kill them daily during the week.
Charles L.
March 2023
Cozy condo with great view of the ocean and sunsets, close walking to all the shops and restaurants in Kailua. Very nice people to work with. Cant wait to stay again!
Charles L.
March 2023
Cozy condo with great view of the ocean and sunsets, close walking to all the shops and restaurants in Kailua. Very nice people to work with. Cant wait to stay again!
Dennis G.
January 2023
It was a very enjoyable stay. It is a reasonable walk down to downtown Kona with a host of restaurants and shopping. Nice pool and incredible view of the ocean. At times, the roar of the waves breaking on the rocks was deafening but we loved it. Management communicated fine via text messages. Apartment was neat and clean, Kitchen was nice and everything we needed was there. Would have been nice if they had provided laundry soap for the pay washer/dryer at the end of the hall but no big deal. We loved sitting on the deck looking out at the ocean.
Dennis G.
January 2023
It was a very enjoyable stay. It is a reasonable walk down to downtown Kona with a host of restaurants and shopping. Nice pool and incredible view of the ocean. At times, the roar of the waves breaking on the rocks was deafening but we loved it. Management communicated fine via text messages. Apartment was neat and clean, Kitchen was nice and everything we needed was there. Would have been nice if they had provided laundry soap for the pay washer/dryer at the end of the hall but no big deal. We loved sitting on the deck looking out at the ocean.
Tiffany A.
December 2022
This is our second time returning to Hale Kona Kai. Love the location and it's always like coming home. Everything we needed was right here. Thank you for hosting!
Tiffany A.
December 2022
This is our second time returning to Hale Kona Kai. Love the location and it's always like coming home. Everything we needed was right here. Thank you for hosting!
Fin B.
December 2022
We loved the property and had a wonderful time. The only thing I would reccomend is having black out drapes in the bedroom. 5 stars.
Fin B.
December 2022
We loved the property and had a wonderful time. The only thing I would reccomend is having black out drapes in the bedroom. 5 stars.
Julie K.
June 2022
I’d give the view and location 5 stars, the unit itself 3 stars.
We left the windows open the whole time to hear the waves crashing and feel the ocean breeze. ( no need for AC but also the main AC was broken in the whole place so 2 portable ones were provided but never used).
It looks as if the kitchen has had some remodeling started but the rest of the place needs updating. The curtains, rugs, furniture,bed, windows and screen doors all need to be replaced. The bathroom needs remodeling. All old.
To be fair, if all of this was done we would be paying twice as much.
If you overlook the look and feel
of old 70’s and focus on the view, price and location it was nice.
We loved sitting in the balcony and watching the waves, surfers and set sets. All fabulous.
Steven N.
April 2022
Great location, beautiful views, tons of sea life everyday… kitchen is well stocked… beach supplies were a huge plus. Great location to HQ from as you explore the big island. Furniture (comfort) and TVs (size) could use an upgrade… amenities matter when you need a break from the sun… would be nice to have a chaise lounge on the deck or a few extras on the pool deck. Sunsets were amazing!
Mathilde B.
April 2022
Amazing view on the ocean. Great location to walk downtown Kona and for day trips. All the necessary amenities.
Kelly N.
March 2022
The views and location can’t be beat. The condo is as pictured and described. It could use an update, as could the whole building, but it was clean and super convenient.
Jim W.
December 2021
Very poor unit. HOWEVER the rental agency got us into a much better unit the next day and we had a great experience there
Renée D.
December 2021
Everything is as described, which is to say that it is amazing. Although the central air wasn't working during our stay, we were told of this in advance and had to choice to cancel our stay for a full refund, or get a 10% discount. The AC unit that was in our bedroom in the meantime was more than adequate to cool the room.
You have everything you need to cook, and we appreciated the umbrella, chairs, and large cooler for our use.
The condo is an easy walk to so many great restaurants, and the on-site parking was easy (each unit has an assigned spot). Laundry facilities on every floor made that process easy enough; note that it costs $3.00 in quarters per load of laundry in total ($1.50 for the washer and $1.50 for the dryer)
Mary F.
December 2021
We’ve stayed at a lot of Vrbo properties and have never been to one that was as well stocked with all the amenities of home. Also had beach towels, chairs, cooler, snorkel gear, everything you need for a visit to the beach.
Debra G.
October 2021
The description and photos of the property are very accurate. We enjoyed a wonderful view of the ocean and pool from the balcony. The complex itself is old, however, the condo's kitchen and bath have been recently updated. We found the condo to be well stocked and it was nice to have the use of beach chairs, coolers, umbrella and snorkel gear.
The only downside was the complex's air conditioning unit was not working. We were informed of this two days before our arrival and were given the option to cancel or receive a discount which we thought was fair.
If we were to come back to Kona, we would rent this condo again.
Joe R.
August 2021
I could not believe the view from the condo. Simply stunning from sunrise to sunset. The sound of the ocean day and night is exactly what I needed on this vacation. The condo was extremely clean and had everything I needed for the week. The area was in walking distance of all the shops and restaurants down Ali'i drive. Definitely will be looking for an opening on my next trip. Thank you all for making this vacation enjoyable.
doug y.
July 2021
Process was easy and lots of information provided for us to get checked in. The 4 star for communication was a result of me asking a non important question via text that never got answered
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