Krystal M.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We absolutely loved staying in the condo, the views, the breeze and the overall serenity were amazing!
Krystal M.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We absolutely loved staying in the condo, the views, the breeze and the overall serenity were amazing!
vinod g.
March 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Kapalua is often windy, and it was blowing for most of our visit, but the lanai was calm, and the sunset views magnificent. The place is comfortable, although it can use some freshening up, and Sullivan Properties was ready to help when needed.
vinod g.
February 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Kapalua is often windy, and it was blowing for most of our visit, but the lanai was calm, and the sunset views magnificent. The place is comfortable, although it can use some freshening up, and Sullivan Properties was ready to help when needed.
Toby K.
February 2023
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This property should not be rented until some things are addressed. During our stay we had several encounters with cockroaches, ants and other misc. bugs. Sullivan Management did send in someone to address the issue but the bugs prevailed. It was not clean but then where would one start. The windows were dirty and also the lanai needed a good washing down. The carpet was buckling and the cheap linoleum in the kitchen was lifting. The whole place needs a redo. We don't blame Sullivan, we think that the owner needs to take some of the equity that they have been making and put some of it back in to the condo. It was like walking down memory lane into the 90's and not good memories either.
Toby K.
January 2023
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This property should not be rented until some things are addressed. During our stay we had several encounters with cockroaches, ants and other misc. bugs. Sullivan Management did send in someone to address the issue but the bugs prevailed. It was not clean but then where would one start. The windows were dirty and also the lanai needed a good washing down. The carpet was buckling and the cheap linoleum in the kitchen was lifting. The whole place needs a redo. We don't blame Sullivan, we think that the owner needs to take some of the equity that they have been making and put some of it back in to the condo. It was like walking down memory lane into the 90's and not good memories either.
Brent C.
November 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Original accommodation had a plumbing issue so Sullivan group found us a better replacement asap. Loved the attention we received with this change. Would use them again when visiting Maui
Brent C.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Original accommodation had a plumbing issue so Sullivan group found us a better replacement asap. Loved the attention we received with this change. Would use them again when visiting Maui
June 2022
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Sullivan Prop. did not tell us in advance that 1222 Ridge Villa was infested with cockroaches. They should have sprayed and fumigated before we got there. They had no solutions for us except moving to a studio. We had 4 in our party. No room for us. KBM came to our rescue and gave us a Ridge Villa without cockroaches. Our business will go to them.
mark f.
June 2022
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Location = Great!Area = Great!Condo Complex = Great!However, this condo needs a LOT of work! Old - outdated kitchen, floors, cabinets, appliances. Original dated back about 30 years. It needs a complete remodel.Now the worst - infested with ants, cockroaches and bugs!!!! We were planned to stay there 4 nights, if any longer we would have DEMANDED another unit.Mattress was old and lumpy. The Property Management Company was GREAT! However, this individual unit was the WORST!
May 2022
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Sullivan Prop. did not tell us in advance that 1222 Ridge Villa was infested with cockroaches. They should have sprayed and fumigated before we got there. They had no solutions for us except moving to a studio. We had 4 in our party. No room for us. KBM came to our rescue and gave us a Ridge Villa without cockroaches. Our business will go to them.
Vinod G.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was fabulous. Hosts were great. Will sray there again
Eleanor S.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We received updated information on when rental charges will go through. Good communication via email and APP on driving directions to the unit from the airport, code access to key, Wi-Fi connection.
mark f.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Location = Great!Area = Great!Condo Complex = Great!However, this condo needs a LOT of work! Old - outdated kitchen, floors, cabinets, appliances. Original dated back about 30 years. It needs a complete remodel.Now the worst - infested with ants, cockroaches and bugs!!!! We were planned to stay there 4 nights, if any longer we would have DEMANDED another unit.Mattress was old and lumpy. The Property Management Company was GREAT! However, this individual unit was the WORST!
Eleanor S.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We received updated information on when rental charges will go through. Good communication via email and APP on driving directions to the unit from the airport, code access to key, Wi-Fi connection.
ransom r.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We've stayed in a number of Bay Villas and Ridge Villas units over the past 20 years, and love the area and the view. This particular unit desperately needs to be professionally repainted. A/C is noisy, but not really needed. Sullivan Properties has always been easy to deal with.
ransom r.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We've stayed in a number of Bay Villas and Ridge Villas units over the past 20 years, and love the area and the view. This particular unit desperately needs to be professionally repainted. A/C is noisy, but not really needed. Sullivan Properties has always been easy to deal with.
Kathleen M.
April 2022
It was easy to rent, especially liked the key lock on the front door so you didn’t have to take your key to the beach
william n.
December 2021
Needs more down stairs furniture, 4 people and only one couch that seats 3. The cleaning crew should try to get in the unit to make sure all the dead bugs all cleaned up. The kitchen sink had a bad leak.
Robert S.
February 2020
This condo is in bad need of updating. The windows were very dirty. The furnishings are very old. The condo's in this neighborhood were built about 40 years ago. From the outside they look great but this one looks on the inside as though it is out of the 80's. The TV channels were some of the worst I have seen in a rental and very little in the way of instruction on how to use the remotes.
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.