Keith W.
December 2023
Nice appliances and overall very clean.
Keith W.
November 2023
Nice appliances and overall very clean.
Carol P.
May 2023
The property was very nice, well kept and stocked. The location was great with great amenities. But oddly, we had access to pools and hot tubs but not to the towels in the closets at the pools. Our key card worked for everything else but the towel closets. I was told we couldn't use them. When I tried to get it resolved through property manager, we had some communications but then they stopped responding. There were also two times during the night when the alarms went off in the building and there was never any explanation given; just announcements that things were okay that sounded like a recording. Everything else was great and we loved Maui!
David P.
November 2022
This unit is well located within Honua Kai. It was clean, well equipped and Vacasa respond well to any issues.
David P.
October 2022
This unit is well located within Honua Kai. It was clean, well equipped and Vacasa respond well to any issues.
Madison W.
October 2022
Overall we had a great experience. The resort had everything we needed and we really enjoyed the pool and dukes restaurant. The location was perfect and it was easy to get around. The room was nice and what we were expecting, we just ran into a couple issues with the networks on the tv not working. Luckily we didn’t spend much time in the room.
Jeremy J.
September 2022
Nice unit, could use a deep cleaning but over all it was good. Has boogie boards in the room which is nice. Had a few maintenance issues that were fix right away with a quick text.
Rob L.
August 2022
Booking thru vacasa/vrbo at the honua kai was the worst mistake ever. Communication was and is the worst I've even experienced. The local manager at tue maui office was the most patronizing flippant person I've ever dealt with that worked in the serive industry. Although they did finally reimburse me partially for the lack of proper info that led to my kids sleeping with no blankets, I've still yet to hear back from them regarding items left in the room which they will actually charge you just to look for the items. I've reached out multiple times via text, email, and still no response.
Jacob F.
May 2022
Overall a nice and economical place to stay. Room was as advertised and more comfortable than most of the bigger name resorts. Certainly more of a family/kids place. Pools & hot tubs were fine. Service provided pool side by Duke's. Would stay again
Jean S.
May 2022
Comfortable, clean, ocean view
Kelli B.
April 2022
Unit was overall was "adequate". I can't call it excellent or spectacular but it gets the job done.
Pros:
- Pots and pans that don't stick (shocking for a rental)
- Quiet overall (don't hear your neighbors)
- Stays pretty cool (considering how hot it was) as the unit faces north
Cons:
- Far from elevator
- View is mostly of a turnaround and parking lot. It gets noisy with garbage trucks for adjacent hotel and various cars coming and going.
- Bed is on the very soft side
- The unit is carpeted in the living area/bedroom which definitely feels salty and not clean
- A very very uncomfortable and horribly worn-out sofa bed
The property is family-oriented and kids everywhere. There are signs that clearly say you can't save chairs at the pool but apparently vacationers forget how to read. If you want a chair, you have to be out early because by 10am you won't find a single spot available.
This unit is rented out by another property management group that I found were less than accommodating. We requested a slightly later checkout which then declined sighting a 6-hour covid window required between guests (haven't experienced this anywhere else with the pandemic) and when we asked for a crib or bassinet rental, they said we had to ask the hotel....and the hotel said this is something Vacasa handles. Plus, I had to email them a couple times to get a response so it was a bit of a frustrating experience.
December 2021
Weather was great. It is a big complex with a lot of kids. Condo was clean. Bell desk guys were great.
Susan S.
November 2021
Comes with boogie boards and chairs. So you are ready for the beach.
Lisa M.
November 2021
The bathroom and kitchen are beautiful. Only complaint on the kitchen is that there was only 1 pot to cook with and no lid to fit on it. Other than that, it is fully stocked. It does have beach chairs, umbrella, boogie boards and a pack and play in the closet. This room needs to be updated with new carpet, a deep cleaning or replacement of the couch and bar stools and some other detail items. There is mold on the ceiling indicating a leak, the lamp shades are all gross and the curtains are dirty. Some mols on the bedroom curtains. When we got to the room there was a very storm chemical cleaner smell... but that wore off after about a day and you can smell a musty/ light smokers smell in the unit. My husband was not happy about that part! Oh and you need to slam the washer to make it close properly to start. And don't expect a deep cleaning....Just a light wash.
I had read a previous review (after I had already booked) and I tried reaching out many times to get a status update on the cleanliness of the room weeks before my trip. I never received any contact back with information, only that they were waiting to hear from the local management. This was disappointing.
Over all the Honua Kai property is beautiful....but don't expect to play any music at the pool. Not allowed. This unit just needs to be updated and cleaned to a much higher standard for the price.
Jack E.
November 2021
Partial ocean view was very nice. Very comfortable.
Charles A.
August 2021
Every think was great , fully equiped except only one beach chair, but not a problem for us. Would book same unit again
Jim M.
August 2021
Nice room.
Deborah E.
August 2021
Great stay, clean, easy access to beach and pools. Only problems we had was with the room safe and washing machine. The face front fell off the safe, not able to use and the washing machine did not work.
Jim M.
August 2021
Nice room.
Jackie W.
June 2021
It’s a home away from home. I’d go back!
Gretchen G.
May 2021
Honua Kai is undoubtedly one of the nicest places to stay on the island! Booking through this company was a great customer experience and the price and location of the room was amazing! Rated lower for unit in need of several maintenance updates, didn’t reflect the same standard as rest of the property.
grace o.
May 2021
We like Honua Kai resort but didn't love this unit. We checked in around 8pm after doing road to Hana so my kids were tired. Pulled out the sofa bed and there were crumbs all over the fitted sheet! One of the drawers of the TV stand had an underwear in it. Tried to wash the fitted sheet but the washer did not start. At that point, felt like the room was overlooked and not thoroughly cleaned so I had to sanitize the whole place. I left a message at night and in the morning. Got a call back and someone came out to check the washer and the door was just not closing properly thus why it wouldn't start. They ended up cleaning the room again while we were gone. But the underwear was still in the drawer after I told them it was there. Hopefully the next people don't find that surprise!
So I would say the customer service is good. However, for how expensive it is per night, Vacasa really needs to update this unit!
- Couch is HEAVILY soiled. It smells! Did not want to even sit on it! The couch mattress is flat. The pull-out bed is rusted.
- The decor including the table lamps in the living room, the coffee table is just dingy and worn out!
- The refrigerator is old but functional
- The washer/dryer is old but functional
- No smart TV's
- Carpet needs a good clean, better yet, replaced.
I don't think I would consider staying in this unit again until that's updated. Maybe we'll try another unit next time.
Lewis L.
May 2019
Gifts at check-in (coffee and food)
Beach chairs/towels readily available in closet
Pool/fitness center access
Right next to the beach!
betty d.
April 2019
Location, location so close to Duke’s restaurant! Unit was very clean and lawn chairs much appreciated. However refrigerator went out! No refrig for 2 Days and had to throw out spoiled food. We were reimbursed for food we had to throw out and custom service was great
Ned and Becky K.
February 2019
As this was our fifth stay in 446, we continue to compliment Kaanapali Beach Rentals/Vacasa staff for maintaining this property. We have come to expect the cleanliness, plenty of towels (bath & kitchen), more than adequate supply of toilet tissue, Kleenex, garbage bags, laundry detergent, and a fully equipped kitchen. The Honua Kai Resort never ceases to impress with the attention to the landscaping.
Wendy Q.
July 2018
This was our family's second stay at Honua Kai-- but our first time to stay in this particular unit. We were extremely pleased with our stay. Konea 446 has a beautiful ocean view and luckily, ZERO view of the nearby construction. The room was clean and perfect for our family of 4. Honua Kai is perfection and we love staying here!!
Linda ..
August 2016
We all couldn't have asked for a better room to stay in. By far the best suite we've ever had and the view from the balcony was breath taking. Every aspect inside our rooms and bathrooms was outstanding. Celebrating the parents 30 year anniversary couldn't have been more perfect. The room had breath taking views, wonderful amenities and exquistily clean.
Jay O.
August 2016
The property and view was great, the way the lanai opened up was spectacular, I loved that. The amenities provided was especially helpful. I would stay here time and time again if not for my KOR timeshare. We stayed for the week, it was not enough.
Becky K.
March 2015
We previously rented a condo at the Honua Kai resort in the Hokulani tower. That unit was excellent with great views, but we thoroughly enjoyed the quieter side of your unit in the Konea Tower even more. Having rented VRBO properties in many locations in the US, we so appreciated not having to purchase additional paper products, laundry soap, etc. We found your unit very clean, and everything was in good working order. The kitchen was well equipped from glassware to silverware and pots/pans. The view is amazing. We hope your unit is available on our next trip to the Honua Kai resort!!
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.