Estelle K.
April 2023
Unit is not clean, fridge was dead, they had a small bar fridge so obv they knew it wasn’t working. Horrible check-in as we had gone to Costco. VACASA property management really hard to get a hold of. Had to push to get a working fridge. Unit was not clean. Sand on the counters in the bathroom. Beach chairs were old. No cooler so we had to buy one. Absolutely no stock of cooking oils (usually there is some). Unit has a bad smell so you have to keep windows open all the time.
nick y.
March 2023
Had a great time in the apartment. Was nicer in person then in the pictures. Would have been nice to have some of the basics for cooking like, Olive Oil and salt and pepper. The lagoon/ tide pool next tot he property were also amazing.
Dorothy D.
March 2023
Really enjoyed Emerald Key 203! Sat on the balcony and watched the dolfins while we drank our coffee and took photos of great sunrises and sunsets!! We met super nice people and enjoyed how quiet it was. We would rent this condo again and again!!! We did a lot of cooking and would suggest some new frying pans.
Jon R.
March 2023
Not as comfortable as other units we've stayed in at the same address.
Map of parking stall helpful, in rain and dark.
Double check entry code- both didn’t work.
Utensils greasy, washed everything we used 1st.
Patio slider needs service. Master B/R blinds not acceptable. No instructions for TV. Fridge doesn't work. Replacement mini fridge leaks. Extra kitchen towels helpful.
Location great if you want peace & quiet, right on water. We'll return again, but not to this unit. Property Mgt needs to upgrade unit owner's responsibility to his guests.
Gayle B.
January 2023
Sleeping with the sounds of the waves. Hilo is as beautiful as all the locals that are so welcoming.
Gayle B.
January 2023
Sleeping with the sounds of the waves. Hilo is as beautiful as all the locals that are so welcoming.
Duane B.
January 2023
Asome thank you 😊
Mary D.
December 2022
The sounds of the ocean and birds along with the view with the beach park outside.
Terry M.
December 2022
This condo overlooks Carlsmith Beach so the ocean sound is a lovely background. Very nice screened lanai above the trees with glimpses of the cove It’s a few blocks out of downtown Hilo so we ended up driving particularly as it rained a lot Bed was comfortable and there were plenty of towels. No AC and no washer/ dryer. The kitchen had adequate pans and dish ware. BUT BE WARNED - there is NOTHING in the way of staples for cooking. No salt or pepper, oil, vinegar, spices,foil, or storage containers. At least 14 coffee cups which I would have traded for something useful. The other major flaw is check in and entry. Directions for entry are confused and contradictory. You need a key for the elevator and only 1 per unit. The lockbox is jammed onto a bar in a dark cabinet with no way to operate it easily. The door code is ridiculous- 10 digits so you have to keep your phone or a slip of paper in your pocket at all times. Could also really use a screen door as the breeze comes from that direction.
Rona L.
December 2022
We loved the views of the beach so much. They were incredible. We could see the beach, people, clouds, and hear the children laughing. The last Lanai also was perfectly Situated. The only negative was paying VRBO ALMOST $200. I wish we could have booked it through Vacasa instead of wasting that $. Please send us info in doing our vacations directly through your service.
Lou Ann G.
December 2022
This is a very nice older property. Great location for sight seeing. Beautiful view from bedroom and balcony. Beautiful beach park next door. The VACASA people are wonderful and helped with a couple of minor problems we had. I highly recommend this condo.
Ida M.
November 2022
This property is in a great out of the way area. There is a great small beach area right next to the property and downtown Hilo is just down the road. We have system in this building before and spotless come back again. It had everything we needed.
Ron C.
October 2022
It was comfortably furnished, had plenty of kitchen dishes, appliances, cookware, etc. We loved being close to Carlsmith Beach as it was a great place to gather with our family in Hawaii. We found the residents and management at Mauna Loa Shores very friendly and helpful.
Kwon o.
September 2022
Clean. Very good position near beach.
Cynthia A.
July 2022
We had a wonderful week in this condo. Very clean and well prepared for us. Fully equipped kitchen and loved the boogie boards provided.
Cynthia A.
July 2022
We had a wonderful week in this condo. Very clean and well prepared for us. Fully equipped kitchen and loved the boogie boards provided.
Keto G.
June 2022
This was a perfect base for our week-long stay in Hilo. Was clean and everything worked in the unit. We enjoyed looking down at the ocean tide pools and "jungle" from our deck and windows. The pool was clean and fun for our 7-year-old daughter. We didn't get much communication from the management company until a couple days prior to our arrival, but then there was a flury of info from them.
Richiel Q.
June 2022
It met our needs for our 2 nights stay in the Hilo side. Simple and clean unit. Had all we needed for our short stay. Access to the beach next door,Carlsmith beach park. That’s was the main reason for our stay. The beautiful beach. Till next time,Hilo.
Jodie H.
March 2022
Access to this area is through an industrial park. The area then becomes a local neighborhood and several wonderful park beaches. The locals set up canopies, prepare food, and really enjoy the beaches. It is a wonderful family atmosphere.
sara s.
March 2022
The apartment building is located on the beach with a gorgeous view and very convenient to stay in. This time we are rating this home with 4 stars instead of 5 because we were only given one key to access the elevator when we are two people with different interests at different times. We've been renting vacation homes for years now and always have been given two sets of keys - one for the lockbox and another inside the home. Last year we were given two keys. However, the home was very clean and comfortable to stay in, and would probably come again if we didn't have the key issue.
sara s.
March 2022
The apartment building is located on the beach with a gorgeous view and very convenient to stay in. This time we are rating this home with 4 stars instead of 5 because we were only given one key to access the elevator when we are two people with different interests at different times. We've been renting vacation homes for years now and always have been given two sets of keys - one for the lockbox and another inside the home. Last year we were given two keys. However, the home was very clean and comfortable to stay in, and would probably come again if we didn't have the key issue.
Donald C.
February 2022
Good. Check in could have been clearer but a good stay in Hilo
Jesse M.
January 2022
The location of the property lends itself for a peaceful relaxing atmosphere. The views are fantastic and the location to the tide pool type shores is just feet away from the condo.
We hope to come again!
Laura E.
November 2021
Well equipped kitchen, great location, and secure. Living room furniture and bed needs upgraded. No pillows for the second bedroom. Folks upstairs and a child that they let run day and night. Very annoying. Emailed management and never heard from them, disappointing.
Stuart S.
September 2021
Place looks beautiful with that jungle outback only issue is the noisy frogs at night.
Cristina G.
September 2021
This was truly an amazing rental! The location and rental were beautiful! Very family friendly rental, really loved that there were toys for the kids! Thank you for making this rental so great for our kids! They truly enjoyed their time there!
Matthew
August 2021
Beach access,pool,kitchen
Elizabeth A.
July 2021
We loved being next door to the beach and the space had everything you need for a perfect vacation!
Terry G.
June 2021
Property was clean location was fantastic. Pool was older but very well maintained.
September 2019
The photos don’t accurately portray the overall dinginess of this unit. It had a stale/sour smell, and the appliances were ancient and filthy. We didn’t cook at all, because...ew. The property itself needed lots of updating- I wouldn’t advise even thinking about swimming in the pool! Also, there is ONE restaurant across the street. That’s it.
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