Chris H.
January 2024
Such a terrific property. Incredible ocean views and amenities. Great access to a perfect beach and swimming pool. We will definitely stay here again when we are on Maui. Thank you!
Beverly R.
June 2023
The property is in a fantastic location. The view is spectacular! We really enjoyed all the amenities. The pools were so fun and despite the size of the complex, the pools never felt crowded. We ate at Dukes ( the on-site restaurant ) several times. It’s pricy but good. The staff we encounter was always very friendly and helpful.
There were a few issues with the unit:
The toilet roll paper holder in the hall bathroom is broken.
The makeup light in the master bath did it work. I had to use my own mirror at sit in the bed to see.
The gas grill is broken. Auto igniter doesn’t work. We had a service person help us light it with a match. As a result we didn’t bbq more than once.
The master bath wouldn’t flush, we had to use a plunger. It worked well after that.
The checkin process was not ideal. The code on the door didn’t work. We had call KMB management.
Bett W.
November 2022
It was so easy to work with the customer service reps. It was great that when I called, a person actually answered the phone. I did experience some anxiety over having my check get from the east coast to Hawaii in 10 days considering the US Mail, but I called each time and the employees were very kind and assured me things will be fine. Communication was excellent from beginning the booking process to check out. I will use this company again and will definitely recommend them to friends.
Marie P.
June 2022
When we walked into this home it was an absolute jaw dropper! Wow...the views were amazing and the lanai was also awesome! It really felt like Home and was very clean. We enjoyed every minute of it and had all 9 people fit comfortable in this home. Thank you so much!!!
Jim A.
June 2022
KBM experience was great...Hona Kai 201 was perfect with great views of the ocean. Communication was perfect and they were very helpful/responsive.
Mary P.
October 2021
Very nice 3 bedroom unit with incredible views. Great family trip!
Susanna C.
August 2021
We loved our stay here. The view is just incredible. The home is lovely and the decor tasteful. The location is fabulous because you can walk to two terrific beaches within 3-7 minutes. To the left you can snorkel at an incredible bay, and to the right you can swim and boogie board. Our teenagers loved it.
The directions to find the home were a little difficult, but I called the management company and they answered and helped us. Even though you are staying at Kapalua Bay Villas, be sure to put simply Bay Drive in your GPS because Bay Villa Drive is down the street, and that's not you! That's Coconut Grove condos, which is not you! Drive past Merrimans and Coconut Grove, and the Montage Staff back driveway, and then turn left into Montage and Spa Montage. Immediately turn right, then first left, then go down a little to the security gate on the right. Go through and then take your second right, go all the way to the front and park straight ahead. The condo is *downstairs*. It is unit 2. Facing the water. In building G34. It has a little green, grassy area to the left of the recessed front door.
Cheng was wonderfully helpful each time we had a question. We loved eating at Sansei and Merrimans and Joey's. The grocery store was nearby, as was a place to rent boogie boards. It would have been nice to have boogie boards already at the condo, as many rentals do. Just saves the step of going to the shop twice.
The kitchen was well equipped and we cooked bfast. We made dinner reservations months in advance, thankfully. The AC and Wi-Fi worked great, and the laundry room was very helpful. The one draw back to this home is the doors. They are not in the least soundproof, so no could sleep as soon as one person got up. Every single noise carries into both bedrooms, as I imagine does every noise bedroom to bedroom. Just two new bedroom doors would go a long way toward adding comfort and rest to this lovely home. We did struggle a bit to get enough sleep and had to confine early risers to bed in order to do so. Literally they could not go into the kitchen to get a glass of water because everyone heard every sound. We survived, of course, but it is worth noting.
We also drove several times to the Ritz beach and Burger Shack, where we thought swimming was the best and the food with a view was just great.
We were thrilled with our stay and loved exploring Maui from this excellent home base with an unparalleled 180 degree stunning view.
Joseph P.
March 2021
Amazing condo with priceless views! Thank you! Mahalo.
Dan C.
December 2020
KBM was amazing. Their care for our stay was evident in the way they checked in with us during our stay. When there were issues or questions they were prompt and very kind. Would highly recommend them and will definitely rent from them on our next trip to Hawaii.
Tony P.
November 2019
Perfect setting, peaceful, close to Duke's and a great beach. Loved it.
Esther G.
August 2019
We traveled with our three adult and one teenage children . This location was perfect for everyone. Access to the beach couldn’t have been better (steps to the sand). This particular condo had a wonderful large balcony with great views of the ocean. Views from the bedrooms were mainly of the pool area but that didn’t bother us. The condo was well appointed and even had beach chairs and boogie boards (as well as sand toys and a pack and play) for our use. The beds were comfortable and clean. The condo was spacious. Check in was quick and easy. Parking for our rental was super easy (underground garage). Food market (“Times” local food market, was 0.3 miles away). Definitely a great place to stay.
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