Vincent P.
August 2023
The condo has a great ocean view as advertised but it’s all downhill from there.
Upon arrival after a long day of travel, we found the door open and the condo was filthy. Dirty greasy dishes in the cupboard, floors that had clearly not been swept nor vacuumed (crumbs, dirt, other people’s hair, etc.) and handprints all over the windows and glass table top. Bedsheets were torn and there were wet items in the closet. We wound up spending hours into the night cleaning with the Chlorox wipes we had brought along for sanitizing the airplane and rental car as no other cleaning supplies were available.
We called housekeeping the following morning who offered a “re-clean” but who wants these people in your place when you are on vacation? We did not feel comfortable having them come when we were not there because the safe did not work. Housekeeping did drop off fresh linens but no cleaning materials like we requested.
When I finally connected with the property manager three days into our stay (evidently no mangers are available over the weekend) Jason said all the right things and offered a refund on the $200 cleaning charge but that did not happen. They did however drop off $30 worth of macadamia nuts, which is a nice gesture but not what we agreed to. I have since followed up with him twice by email and phone (regarding the refund) but he has ghosted me. It’s more than one week since we checked out so evidently they lied about refunding the cleaning fee.
Vincent P.
August 2023
The condo has a great ocean view as advertised but it’s all downhill from there.
Upon arrival after a long day of travel, we found the door open and the condo was filthy. Dirty greasy dishes in the cupboard, floors that had clearly not been swept nor vacuumed (crumbs, dirt, other people’s hair, etc.) and handprints all over the windows and glass table top. Bedsheets were torn and there were wet items in the closet. We wound up spending hours into the night cleaning with the Chlorox wipes we had brought along for sanitizing the airplane and rental car as no other cleaning supplies were available.
We called housekeeping the following morning who offered a “re-clean” but who wants these people in your place when you are on vacation? We did not feel comfortable having them come when we were not there because the safe did not work. Housekeeping did drop off fresh linens but no cleaning materials like we requested.
When I finally connected with the property manager three days into our stay (evidently no mangers are available over the weekend) Jason said all the right things and offered a refund on the $200 cleaning charge but that did not happen. They did however drop off $30 worth of macadamia nuts, which is a nice gesture but not what we agreed to. I have since followed up with him twice by email and phone (regarding the refund) but he has ghosted me. It’s more than one week since we checked out so evidently they lied about refunding the cleaning fee.
Cristian I.
July 2023
Really enjoyed seeing the turtles from the balcony in the afternoon, the overall comfort, and the accessibility of the location. Won't hesitate to come back!
Jennifer K.
July 2023
This place is fantastic. The views were incredible and everything was well-maintained. We will definitely stay here again.
Cristian I.
July 2023
Really enjoyed seeing the turtles from the balcony in the afternoon, the overall comfort, and the accessibility of the location. Won't hesitate to come back!
Jennifer K.
June 2023
This place is fantastic. The views were incredible and everything was well-maintained. We will definitely stay here again.
Jesse B.
June 2023
Loved the views and location. This place was very comfortable and the AC was cold.
Jesse B.
June 2023
Loved the views and location. This place was very comfortable and the AC was cold.
Carol F.
June 2023
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have never stayed in this unit before. But we have stayed many times in Chasing Rainbow‘s other units which we have enjoyed. We have sent many people and family members over to Chasing Rainbow‘s also. We were very surprised when we got there and there was like not some of the basics that are always in the condos like salt and pepper sometimes oil just a few of the basic seasonings. so we went out and we bought some. Well, after the first few days we started notice mice droppings all around the front window and the sliding glass door I kept cleaning them up. They just continue to get worse and worse. We started seeing cockroaches even in the dishwasher. The last couple days were horrid. We had to wear our flip-flops because Mike drop mice droppings were all over the floors. It was so disgusting. I never saw any mice droppings in the bedroom or the bathroom just in that front room. We were very unhappy with that. When the guy came to clean the condo when we were leaving on Thursday we brought him in and showed him and he was outraged. His eyes just bugged. I pulled back the curtains and showed them all the hundreds and hundreds of mice droppings everywhere I couldn’t even keep up with them. And he was going to report it to you and I have already done so but I haven’t heard anything from you so this is my second time that you’ve out reached me and I’m going to tell you the same story . We have definitely been thinking about this and the $7000 that we paid for this condo. We feel like that we should at least get a couple of nights credit for all the mice **** we had to sweep up every day. We did not want to be removed from the home because it’s our anniversary and we just thought we would try to deal with it but the last couple days were just incredibly bad. So I just feel like that’s probably why they didn’t have anything in the cupboards cause I didn’t wanna attract any mice and any cockroaches
Carol F.
May 2023
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have never stayed in this unit before. But we have stayed many times in Chasing Rainbow‘s other units which we have enjoyed. We have sent many people and family members over to Chasing Rainbow‘s also. We were very surprised when we got there and there was like not some of the basics that are always in the condos like salt and pepper sometimes oil just a few of the basic seasonings. so we went out and we bought some. Well, after the first few days we started notice mice droppings all around the front window and the sliding glass door I kept cleaning them up. They just continue to get worse and worse. We started seeing cockroaches even in the dishwasher. The last couple days were horrid. We had to wear our flip-flops because Mike drop mice droppings were all over the floors. It was so disgusting. I never saw any mice droppings in the bedroom or the bathroom just in that front room. We were very unhappy with that. When the guy came to clean the condo when we were leaving on Thursday we brought him in and showed him and he was outraged. His eyes just bugged. I pulled back the curtains and showed them all the hundreds and hundreds of mice droppings everywhere I couldn’t even keep up with them. And he was going to report it to you and I have already done so but I haven’t heard anything from you so this is my second time that you’ve out reached me and I’m going to tell you the same story . We have definitely been thinking about this and the $7000 that we paid for this condo. We feel like that we should at least get a couple of nights credit for all the mice **** we had to sweep up every day. We did not want to be removed from the home because it’s our anniversary and we just thought we would try to deal with it but the last couple days were just incredibly bad. So I just feel like that’s probably why they didn’t have anything in the cupboards cause I didn’t wanna attract any mice and any cockroaches
Vivian F.
March 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Incredible time watching whales, dolphins, turtles, from floor to ceiling windows or on the deck. The condo was beautiful. Everything was very well stocked and clean. I would highly recommend this condo to anyone. The Mahana is the best building for a vacation. It’s right on the beach. The pool is heated and great for swimming. A perfect location close to everything .
Vivian F.
February 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Incredible time watching whales, dolphins, turtles, from floor to ceiling windows or on the deck. The condo was beautiful. Everything was very well stocked and clean. I would highly recommend this condo to anyone. The Mahana is the best building for a vacation. It’s right on the beach. The pool is heated and great for swimming. A perfect location close to everything .
Jeff S.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a fantastic stay on the 9th floor, great views if you want to stay in, but also close to a lot of shops and restaurants.
Jeff S.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a fantastic stay on the 9th floor, great views if you want to stay in, but also close to a lot of shops and restaurants.
george n.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was ok. Dishes and some utensils not clean. Utensil drawer by stove Irtysh. . Mattress not very comfortable. Light out above counter in kitchen. View from condo wonderful. Saw turtles everyday right in don’t of our lanai.
george n.
September 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was ok. Dishes and some utensils not clean. Utensil drawer by stove Irtysh. . Mattress not very comfortable. Light out above counter in kitchen. View from condo wonderful. Saw turtles everyday right in don’t of our lanai.
Kellie M.
September 2022
Excellent property- nice and quiet. Downside- no food service on the property.
Kellie M.
August 2022
Excellent property- nice and quiet. Downside- no food service on the property.
Greg P.
August 2022
Location is great and beach access great
Unit was nice for 2 people
Glitch with wifi instructions as they were not even close to accurate and took some time to get figured out
PM never answered text or email inquiry on how to solve
Greg P.
July 2022
Location is great and beach access great
Unit was nice for 2 people
Glitch with wifi instructions as they were not even close to accurate and took some time to get figured out
PM never answered text or email inquiry on how to solve
Tom N.
May 2022
Unit exceeded my expectation! My only issue was related to the code to get in and the ‘Hospitality’ App that was sent. Once I downloaded the App and saw there was a spot in the App where it referenced the code to get into the unit being available, I focused on that instead of the apparent email that had the code. (Recommendation - if you aren’t going to use the App as intended, then please don’t send the App to future guests. That was a bit frustrating of an experience.)
Would absolutely recommend this unit. I can’t speak for others who have commented, but there were toiletries included. In fact, everything you need was included. Wish we would have known, so we could have downsized some of what we packed.
Views were amazing! Missed whale season but could see sea turtles swimming in the waters below. Island of Lanai to the left and Molokai to the right. Sunsets were amazing! Going to miss you Maui!
Mahalo!
Barb B.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Yes my stay was very good!
Melanie L.
May 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was pretty basic. With an amazing oceanfront view!! Just steps to the beach and can walk for miles along the beach. We saw turtles out front from lanai and also whales, several times. BUT... No spices, or salt and pepper. No pot holders. Would be so nice to have there already. Some suggestions: bag clips for chips. Shampoo and conditioner for at least the first day. Ice trays since there isn’t an ice machine at hotel at this time. A cooler would be great. And beach towels would be so nice as well. Overall very nice place. Just some basic upgrades and photos on the walls would make the place MAGNIFICENT!!
Robert B.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
No complaints whatsoever. Fantastic location. Unobstructed water view with a supermarket pretty much across the street as well as all sorts of dining options.
Becky N.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A super nice place and the view was incredible. The hidabed was not comfortable but the bed was! I wish the TV in the master bedroom was smart TV. It was disappointing the complex didn't have recycling.
Becky N.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A super nice place and the view was incredible. The hidabed was not comfortable but the bed was! I wish the TV in the master bedroom was smart TV. It was disappointing the complex didn't have recycling.
Gary M.
March 2022
Checkin is super smooth especially after hours. Location is amazing. Love that area and great beach access. Short drive to great snorkeling and restaurants. Can walk to the food trucks.
Bring your own toiletries bc nothing was really there. Otherwise no complaints.
Barb B.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Yes my stay was very good!
Melanie L.
December 2021
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was pretty basic. With an amazing oceanfront view!! Just steps to the beach and can walk for miles along the beach. We saw turtles out front from lanai and also whales, several times. BUT... No spices, or salt and pepper. No pot holders. Would be so nice to have there already. Some suggestions: bag clips for chips. Shampoo and conditioner for at least the first day. Ice trays since there isn’t an ice machine at hotel at this time. A cooler would be great. And beach towels would be so nice as well. Overall very nice place. Just some basic upgrades and photos on the walls would make the place MAGNIFICENT!!
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.