Michael R.
January 2023
Great location in a heritage town for touring the Northern and Eastern coasts of Big Island, lots of interesting trails. Excellent facilities in a quiet location (well except for the brilliant new year fireworks)
Michael R.
December 2022
Great location in a heritage town for touring the Northern and Eastern coasts of Big Island, lots of interesting trails. Excellent facilities in a quiet location (well except for the brilliant new year fireworks)
Rafał S.
October 2022
comfortable house and very well equipped, we spent a great vacation there, perfect for a family with children, we were there with two children but there is enough space for six people
we recommend
Rafał S.
September 2022
comfortable house and very well equipped, we spent a great vacation there, perfect for a family with children, we were there with two children but there is enough space for six people
we recommend
Wendy G.
July 2022
We really enjoyed our stay in this house. It was comfortable and nicely decorated and the management company was excellent. They followed up by text to make sure the rental was clean and comfortable. I mentioned that I wasn't able to find beach towels, so they sent someone to drop off a stack that evening. They did everything they could to ensure we had an enjoyable stay. The landscaping was tropical and you could actually see a little bit of ocean from the yard (I don't think the pictures on Vacasa showed the view from the yard) - it probably wouldn't qualify as "ocean view," but it was still very pretty and a nice surprise. It was very close to town, but the neighborhood was quiet and peaceful.
Wendy G.
June 2022
We really enjoyed our stay in this house. It was comfortable and nicely decorated and the management company was excellent. They followed up by text to make sure the rental was clean and comfortable. I mentioned that I wasn't able to find beach towels, so they sent someone to drop off a stack that evening. They did everything they could to ensure we had an enjoyable stay. The landscaping was tropical and you could actually see a little bit of ocean from the yard (I don't think the pictures on Vacasa showed the view from the yard) - it probably wouldn't qualify as "ocean view," but it was still very pretty and a nice surprise. It was very close to town, but the neighborhood was quiet and peaceful.
Michel L.
March 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We are frequent visitors to the Big Island and were looking forward to a quiet location, distant from the usual tourist venues. We were very satisfied with the accommodations and overall cleanliness of this home. The Turnkey staff was always available and has a local presence on the Island. We had an issue with the lock upon our arrival and Seraphine dropped everything and drove an hour and a half from Kona to resolve the situation.We would enjoy staying at this home in the future.
Sue S.
January 2022
We had issues with lack of hot water on more than one day, oven smelling with strong gas fumes, intermittent internet, andtrash pickup
The house was lovely but was disappointed with turnkey response
Michel L.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We are frequent visitors to the Big Island and were looking forward to a quiet location, distant from the usual tourist venues. We were very satisfied with the accommodations and overall cleanliness of this home. The Turnkey staff was always available and has a local presence on the Island. We had an issue with the lock upon our arrival and Seraphine dropped everything and drove an hour and a half from Kona to resolve the situation.We would enjoy staying at this home in the future.
Rochelle S.
September 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family enjoyed the home rental and our stay was the best.
chris s.
August 2021
The house was clean and quiet and had everything we needed for cooking and cleaning etc.
Rochelle S.
August 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family enjoyed the home rental and our stay was the best.
Andrea S.
August 2021
The house is great, newly renovated. Honokaa is a nice relaxing town, cute Main street. I like that it is away from a lot of the touristy areas. Very humid, so be ready for that!
Radhakrishna H.
July 2021
Its always hard to put down one number for all the different parts of the puzzle. Hope you read this review completely before agreeing or disagreeing with my three-star review.
First and foremost, we had a VRBO home in Kona that was cancelled last minute on us and we had to find another one for 6 people and we found this one. On a side note, this is the second time a last-minute cancellation is happening to me and there was no compensation to me. If I had cancelled last minute, I would have lost money. This is one way.
First for the good:
The home is nice, sleeps 6 comfortably, was clean when we got there, has tons of towels, sheets. Kitchen is stocked with all the pots, pans and utensils. It appears the home was recently remodeled as all the appliances where new (or almost new). The furniture is all matching. The lanai is nice. We mostly ate in the lanai. Its an hour from Kona and Hilo. Very close to many falls, 15 mins to Waipio Valley (black sand beach), Vanilla farm and others. It is close to a grocery store. The home has beach chairs and boogie board.
Now for our experience:
Due to a delayed flight, we reached the property at about 10pm. Due to the rural setting of the home, there were no lights around. The one motion detector light comes and goes fast so one has to keep moving to keep that light on. The front gate was padlocked and there was no way to get in. My boys being scouts jumped the fence to go into the home and they were able to open it. The problem remained as to how to get my old uncle and aunt into the house. They brought the two high bar stools and two lower chairs and placed it on either side of the gate expecting my uncle to use them as steppingstones over the gate.
In the meantime, I was on the phone with TurnkeyVR support, and they found some person who called us to give the code to the combination lock. Fortunately, that solved the issue.
Other issues
1. Kitchen faucet was not secure. It was falling over. Had to log an issue and it was fixed next day.
2. The dishwasher was not secure, and it would slide out. So if you pull out the top tray, the whole dishwasher would lean over. Had to log an issue but was not fixed.
3. The cleaners did not throw out the burger buns from May/2021.
4. We only had T Mobile signal in the lanai. No AT&T. Don’t know about Verizon. You have to depend upon WIFI.
5. Had issues with WIFI so TurnkeyVR support gave us the password to the other SSID.
6. Two days into the trip there was no hot water,
Barney M.
June 2021
Unit was extremely nice, clean and comfortable, All furniture and furnishings were in like new condition And worked perfectly, short walk to supermarket and local shops and eateries 👍🏽👍🏽👍🏽👍🏽👍🏽
5 thumbs up would rent it again i
Angela A.
June 2021
This place has everything you need! Comfortable beds, a fully stocked kitchen (including ice packs in the freezer!), an amazing porch and a beautiful view. Great family time and memories made here!
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